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Senior Manager, Solutions Engineering

We are looking for a motivated, strategic, and solutions-driven Senior Manager, Solutions Engineering to lead a team of experienced Senior Solutions Engineers supporting enterprise customers (750+ employees). In this role, you will provide leadership and direction to a high-performing team, ensuring they are equipped to drive technical value, support complex sales cycles, and deliver successful customer outcomes. You will partner closely with sales leadership and cross-functional teams to refine strategy, improve execution, and enhance the customer experience. Success in this role will be measured by the effectiveness of the Solutions Engineering team, impact on enterprise sales performance, and contribution to overall business growth.

What you’ll do:

  • Lead & Develop a High-Performing Team
    • Manage, mentor, and coach a team of Senior Solutions Engineers supporting enterprise customers.
    • Drive professional growth and technical excellence within the team.
    • Foster a collaborative and customer-first culture.
  • Enterprise Sales Support & Strategy
    • Partner with enterprise sales leadership to refine technical sales strategies and support high-value deals.
    • Ensure the team effectively executes technical proof of concepts (POCs), demos, and solution alignment for complex enterprise prospects.
  • Solution & Product Support
    • Serve as an escalation point for technical pre-sales challenges and key customer engagements.
    • Ensure the team gathers and communicates customer insights to product, engineering, and customer success teams.
  • Operational Excellence & Enablement
    • Define and track key performance metrics to measure the effectiveness of the team.
    • Drive process improvements to optimize enterprise sales efficiency and technical engagement.
    • Support RFP/RFI responses, competitive analysis, and technical business case development.

What you’ll bring:

  • Leadership & People Development
    • Experience managing and scaling a high-performing technical sales/pre-sales team.
    • Ability to mentor and grow team members while fostering a culture of accountability and collaboration.
  • Enterprise Sales Acumen
    • Proven ability to support and influence complex enterprise sales cycles.
    • Strong understanding of procurement processes, compliance requirements, and enterprise IT environments.
  • Technical Expertise & Problem-Solving
    • Strong background in SaaS solutions and cloud-based architectures.
    • Experience working with common cloud platforms and enterprise IT tools, including:
      • Cloud Infrastructure – AWS, GCP, Azure
      • Identity & Access Management – Okta, Google Workspace, Entra ID
      • Version Control & DevOps – GitHub, Bitbucket, GitLab
    • Ability to translate technical capabilities into business value for customers.
  • Effective Communication & Executive Presence
    • Ability to clearly articulate complex technical solutions to both technical and non-technical stakeholders.
    • Strong storytelling and presentation skills for engaging with executives and decision-makers.

Requirements:

  • 7+ years of experience in Solutions Engineering, Pre-Sales, or related technical customer-facing roles.
  • 2+ years of experience managing a pre-sales team, ideally within the SaaS or cloud technology space.
  • Strong track record of supporting enterprise customers and high-value sales cycles.
  • Experience owning and improving technical sales processes, including POCs, demos, and solution design.
  • Excellent problem-solving skills and ability to work in a fast-paced, dynamic environment.

Benefits:

  • Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge
  • HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan)
  • 100% paid short and long term disability plus life + AD&D benefits
  • Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities
  • Flexible Time Off: Flexible vacation policy for strong, fully charged batteries
  • 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child
  • Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
  • 401K: Reach your financial goals while reducing your taxes

This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. 

Tier 1: $230,600 - $284,900

Tier 2: $207,600 - $256,400

Tier 3: $184,500 - $227,900

You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.


 

Drata is on a mission to serve as the trust layer between great companies.

Drata is a trust management platform that uses AI-driven automation to modernize governance, risk, and compliance, helping thousands of businesses develop a more secure, proactive, and risk-aware organization to continuously maintain trust with customers.

We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We know how burdensome achieving and maintaining a strong GRC posture can be with the rise in compliance regulations. It’s a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time.

Our team of SaaS, security, compliance, and audit experts have built a better way - with automation

Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.

Average salary estimate

$234700 / YEARLY (est.)
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$184500K
$284900K

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What You Should Know About Senior Manager, Solutions Engineering, Drata

At Drata, we are on the lookout for a dynamic and strategic Senior Manager, Solutions Engineering to join our innovative team. This role is all about leadership and collaboration, guiding a talented group of Senior Solutions Engineers who play a pivotal role in supporting our enterprise customers—those with over 750 employees. As the Senior Manager, you will lead these experienced professionals in driving technical value, optimizing complex sales cycles, and achieving exceptional customer outcomes. You’ll work alongside sales leadership and other cross-functional teams to refine strategies and enhance our customer experience. Your day-to-day responsibilities will include mentoring your team, managing high-stakes technical proof of concepts, and serving as an escalation point for challenging customer engagements. Your strong background in SaaS solutions and technical sales will be crucial as you translate technical capabilities into business value for our customers. If you thrive in a fast-paced environment and are passionate about fostering a culture of accountability and collaboration, this could be the perfect opportunity for you! With a comprehensive benefits package and a commitment to professional growth, Drata is not just a workplace but a place where you can impact enterprise sales performance and contribute to meaningful business growth.

Frequently Asked Questions (FAQs) for Senior Manager, Solutions Engineering Role at Drata
What are the key responsibilities of a Senior Manager, Solutions Engineering at Drata?

As a Senior Manager, Solutions Engineering at Drata, your primary responsibilities will include leading and developing a high-performing team of Senior Solutions Engineers, managing enterprise sales support strategies, driving operational excellence, and ensuring customer insights are effectively communicated across teams. You’ll also be instrumental in executing technical proof of concepts and providing solutions for complex enterprise prospects.

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What qualifications are needed for the Senior Manager, Solutions Engineering role at Drata?

To qualify for the Senior Manager, Solutions Engineering position at Drata, candidates should have at least 7 years of experience in Solutions Engineering or related fields, with a minimum of 2 years managing a pre-sales team. A deep understanding of enterprise sales processes, SaaS solutions, and cloud technology is essential, along with demonstrated leadership and mentoring skills.

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How does Drata measure success for the Senior Manager, Solutions Engineering position?

Success for the Senior Manager, Solutions Engineering at Drata is measured by the overall effectiveness of the Solutions Engineering team, the impact on enterprise sales performance, and the contributions made to the company’s growth. Key performance metrics will also be tracked to evaluate team success and to drive process improvements.

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What types of enterprise customers will a Senior Manager, Solutions Engineering work with at Drata?

In this role at Drata, the Senior Manager, Solutions Engineering will primarily support enterprise customers with 750 or more employees, helping them navigate complex technical needs and ensuring they receive the utmost value from Drata’s solutions.

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What is the company culture like for the Senior Manager, Solutions Engineering position at Drata?

At Drata, the company culture emphasizes collaboration, accountability, and a customer-first mindset. The environment is supportive and encourages professional growth, making it a great place for the Senior Manager, Solutions Engineering to thrive and mentor a team effectively.

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Common Interview Questions for Senior Manager, Solutions Engineering
Can you explain your experience in managing a Solutions Engineering team?

In your response, discuss specific examples of how you have led and developed technical teams, highlighting your approach to mentorship, accountability, and fostering a collaborative culture. Be sure to detail any relevant metrics or successes achieved under your leadership.

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How do you approach complex enterprise sales cycles?

When answering, focus on your strategic approach to working with sales teams and how you ensure technical alignment throughout the sales process. Discuss your experience with executing proof of concepts and how you address customer concerns effectively.

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What techniques do you use to stay updated with SaaS and cloud technology trends?

Discuss your preferred sources for industry news, such as webinars, technical courses, and professional networks. Highlight how staying current has benefitted your previous roles and can enhance your effectiveness as a Senior Manager, Solutions Engineering.

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Describe your problem-solving process during a technical challenge with a client.

Provide a clear example of a technical challenge you faced, detailing how you analyzed the problem, engaged your team, and worked towards a resolution. This showcases your critical thinking and collaboration skills.

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How do you ensure effective communication between technical and non-technical stakeholders?

Emphasize your communication style, focusing on translation of complex technical concepts into clear benefits for stakeholders. Highlight tools or methods you use to facilitate understanding and ensure everyone is aligned.

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What strategies do you employ to mentor and develop your team members?

Talk about your mentoring philosophy, including regular feedback sessions, personalized development plans, and fostering an environment where team members feel comfortable taking initiative and asking questions.

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How do you prioritize competing tasks in a fast-paced work environment?

Describe your prioritization framework, potentially using examples from your previous roles to illustrate how you manage multiple responsibilities effectively, ensuring deadlines are met and quality is upheld.

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Can you give an example of how you gathered customer insights and used them to influence product development?

Provide specific examples where you successfully translated user feedback into actionable insights for product teams, detailing the impact this had on the technical solutions offered and ultimately on customer satisfaction.

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What methods do you use to track performance metrics for your team?

Share your experience with performance measurement tools, discussing how you define and track key metrics, analyze results, and implement adjustments to improve team performance continuously.

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What is your approach to handling escalations and technical challenges with clients?

Discuss your escalation process and how you ensure timely and effective resolutions while maintaining transparency with clients. Highlight any tools or templates you use to streamline communications during such situations.

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Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company's security controls, while streamlining compliance workflows end-to-end to ensure audit readiness.

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Full-time, remote
DATE POSTED
April 3, 2025

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