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Talent Development Specialist / Trainer - job 2 of 3

Company Description

Company Description 

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life. 

Join our nationwide family and let us help you achieve your unique goals and dreams. 

WE OFFER: 

  • Wage: $20.60 /hr with OT  possibility 
  • Schedule: 8 AM - 5 PM CST (some flexibility available). There may also be occasional night and Sat training sessions. 
  • 401(k) Plan: Company match available, vested after 1 year. 
  • Work Environment: Hybrid model (3 Days Onsite presence)  Thursday in office . 
  • Culture: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule 
  • Company-Provided Hardware: Equipment will be supplied by the company. 
  • Pet Insurance: Coverage options available. 
  • Paid Time Off: PTO that increases with tenure. 
  • Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage. 
  • National Discount Programs: Access to various discounts. 
  • Long-Term Life Insurance: Provided at no cost to employees. 
  • Supplemental Insurance, FSA, and HSA: Additional options available. 
  • TapCheck: Access up to 50% of your wages before payday. 
  • Mileage Reimbursement: Some travel required to  
  • Referral Bonus Program: Incentives for referring candidates. 

Job Description

WHAT YOU WILL DO: 

We are excited to announce that we are looking for an experienced, energetic, and engaging trainer to join our regional training team, dedicated to supporting our direct care staff who provide exceptional care to individuals with developmental disabilities. 

The ideal candidate will be a confident public speaker and a passionate trainer, well-versed in the latest tools and resources to enhance employee training and performance. Our Talent Development Specialists/Trainers play a vital role in delivering high-quality services, and your expertise will make a meaningful impact! 

Key Responsibilities Include: 

  • Facilitating New Employee Orientation: Conduct engaging and informative sessions, ensuring all new hires feel welcomed and prepared. 
  • Leading Virtual Trainings: Utilize platforms like Zoom, GoToMeeting, and Teams to deliver training remotely. You'll also provide support with any technical issues that may arise. 
  • Proficient Use of Software: Demonstrate your skills with programs such as Word, Excel, PowerPoint, Teams, and Outlook to create effective training materials. 
  • Managing Our Learning Management System: Update and track training completions, classes, and essential data to ensure compliance and effectiveness. 
  • Monitoring Training Components: Oversee schedules, documentation, and materials to maintain a high standard of training delivery. 
  • Open Communication: Foster ongoing dialogue with all staff levels regarding training requirements and needs. 
  • Supporting Fellow Trainers: Collaborate with colleagues and assist in organizational and departmental in-service training. 
  • Coordinating Resources: Work together with staff to maximize training benefits for the individuals we serve and enhance program effectiveness. 

If you're ready to bring your skills to a dynamic environment where you can truly make a difference, we want to hear from you! Join us in empowering our team and providing exceptional care to those we serve. 

Qualifications

MUST HAVE: 

  • Experience/Education: A minimum of two years of experience or education related to teaching, staff training, or the development of training programs/curricula, with a focus on virtual presentation. 
  • Proven Track Record: Demonstrated success in conducting virtual or web-based training programs. 
  • Certification Requirements: Must have or be able to obtain certifications in required training programs, including but not limited to CPR, CBRF First Aid (including choking), CBRF Fire Safety, CBRF Standard Precautions, CPI Mandt, and any other state or Dungarvin-required programs. 
  • Communication Skills: Strong communication and interpersonal skills are essential, along with effective decision-making, time management, and organizational abilities. 
  • Work Style: Ability to work independently and collaboratively with a team in a virtual setting 
  • Physical requirements - Instructors must demonstrate physical coordination and skill, which may include the ability  to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight.  

Additional Information

IMPORTANT TO KNOW: 

  • The trainer role is primarily during normal business hours, Monday to Friday, from 8 AM to 5 PM. However, there may be occasions when night training sessions are required. 

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer. 

Please note: The deadline for all internal job applications is two weeks from the initial posting date. 


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What You Should Know About Talent Development Specialist / Trainer, Dungarvin

At Dungarvin, we are thrilled to invite a dynamic Talent Development Specialist / Trainer to join our dedicated team in Columbus, Ohio. This is not just a job; it’s an opportunity to make a profound impact on the lives of individuals with intellectual and developmental disabilities. In this role, you’ll be at the forefront of developing and delivering training programs that empower our direct care staff. Your enthusiasm and expertise will shine as you facilitate engaging New Employee Orientation sessions, conduct virtual trainings using platforms like Zoom and Teams, and manage our Learning Management System to ensure compliance and effectiveness. You’ll have the chance to create high-quality training materials using tools like Word, Excel, and PowerPoint, while also fostering open communication with staff at all levels. Dungarvin prides itself on its supportive work environment, where you'll collaborate with fellow trainers and actively contribute to enhancing program effectiveness. This position offers a competitive wage, flexible scheduling, and a hybrid work model, allowing you to maintain a healthy work/life balance. If you're passionate about teaching, possess strong communication skills, and are ready to help our incredible team provide exceptional care, we can’t wait to hear from you. Join us in empowering our team and the individuals we serve, making every day count in this meaningful journey together.

Frequently Asked Questions (FAQs) for Talent Development Specialist / Trainer Role at Dungarvin
What responsibilities does the Talent Development Specialist / Trainer have at Dungarvin?

The Talent Development Specialist / Trainer at Dungarvin is responsible for facilitating New Employee Orientation, leading engaging virtual training sessions, managing the Learning Management System, and ensuring compliance through effective monitoring of training components. You will also foster open communication with staff regarding training needs and support fellow trainers in enhancing overall training efforts.

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What qualifications are needed for the Talent Development Specialist / Trainer role at Dungarvin?

To qualify for the Talent Development Specialist / Trainer position at Dungarvin, candidates should have at least two years of relevant experience in teaching or staff training with a focus on virtual presentation. Additionally, strong communication skills, a proven ability to conduct effective web-based training, and the capability to obtain necessary certifications such as CPR and CBRF are essential.

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What is the work environment like for the Talent Development Specialist / Trainer at Dungarvin?

At Dungarvin, the Talent Development Specialist / Trainer enjoys a hybrid work environment, where they work both onsite and remotely. Flexible scheduling is also available, allowing for a balance between work and personal life, making it an ideal setting for someone looking to thrive in a supportive team culture.

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How does Dungarvin support the professional development of its Talent Development Specialist / Trainer?

Dungarvin is committed to the professional development of its Talent Development Specialist / Trainer through various training programs, ongoing support from experienced team members, and opportunities to collaborate with fellow trainers and staff. This approach ensures that our trainers are well-equipped and confident in their ability to deliver high-quality training.

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What are the typical hours for the Talent Development Specialist / Trainer at Dungarvin?

The typical working hours for the Talent Development Specialist / Trainer at Dungarvin are from 8 AM to 5 PM, Monday to Friday, with the understanding that occasional evening training sessions may be required to accommodate staff schedules.

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Common Interview Questions for Talent Development Specialist / Trainer
How do you approach creating training materials for new employees?

When creating training materials for new employees, I focus on understanding the specific needs of the audience. I ensure the content is engaging, relevant, and easily digestible. I also incorporate various formats such as slides, videos, and interactive elements to cater to different learning styles.

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Can you provide an example of how you've successfully facilitated a virtual training session?

In my previous role, I facilitated a virtual training session on disability awareness. I used breakout rooms for group discussions and incorporated polls to keep participants engaged. This interactive approach led to a high satisfaction rate and improved knowledge retention among staff.

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What strategies do you employ to manage participant engagement during training?

To manage participant engagement during training, I use a mix of interactive activities, such as Q&A sessions, polls, and real-time feedback. Additionally, I encourage participants to share their experiences and ask questions, fostering an inclusive and dynamic learning environment.

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How do you assess the effectiveness of your training programs?

I assess the effectiveness of my training programs through participant feedback, follow-up surveys, and performance metrics post-training. By evaluating this data, I identify areas for improvement and ensure that the training meets both organizational needs and learner expectations.

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What are some challenges you've faced as a trainer, and how did you overcome them?

One challenge I faced was low engagement during a training session. To overcome this, I revamped the material to include more interactive elements and solicited feedback from participants beforehand. This change led to increased engagement and positive feedback on the new format.

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What tools do you find most effective for delivering virtual training?

I find platforms like Zoom and Microsoft Teams effective for virtual training due to their interactive features such as breakout rooms and screen sharing. Complementing these tools with quizzes and polls enhances participant involvement during the session.

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How do you stay updated with the latest training methods and trends?

I stay updated on the latest training methods by attending workshops, participating in online forums, and following thought leaders in the field of adult education. Continuous learning is crucial to keeping my training relevant and effective.

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What role do you believe communication plays in effective training?

Communication plays a central role in effective training. Clear, concise messages foster understanding, while active listening encourages participant engagement. I strive to maintain an open dialogue, allowing for questions and discussions throughout the training.

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How would you handle a situation where a trainee is struggling to understand the material?

If a trainee is struggling, I would first assess their understanding through targeted questions and then adjust my approach accordingly. I might offer additional resources, schedule one-on-one time, or simplify the material to ensure the trainee grasps the concepts.

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Why do you want to work as a Talent Development Specialist / Trainer at Dungarvin?

I am passionate about helping others develop their skills, and Dungarvin's mission aligns with my values. I admire your commitment to empowering individuals with disabilities, and I want to contribute to a team that makes such a meaningful impact in the community.

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Respecting and Responding to the choices of people in need of supports. We believe each person has his or her own set of aspirations, goals, strengths, and dreams. Dungarvin works closely with each person, and people close to the individual, to d...

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Full-time, hybrid
DATE POSTED
March 29, 2025

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