Senior Operations Manager - Contaminants

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to over 63,000 staff across a decentralised and entrepreneurial network of 950+ laboratories in over 60 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

The scope of this job is to manage Operations in the Eurofins Food Chemistry Testing Contaminants team.  In this role you will lead teams that conduct multi-disciplined assays to generate results, solve problems and interpret data of a scientific nature.  Responsibility of the role is to meet operational objectives and drive growth within the cost center(s) reporting directly to the role.  Additional responsibility is to drive growth across EFCT-Madison and align resources to strategic needs. All activities required of position are conducted in compliance and support of ISO/IEC 17025:2005.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate.
• Support compliance of ISO/IEC 17025:2005
• May be required to assume responsibilities of the dept operations and work closely with the legal entity President when the Business Unit Manager is traveling or absent. 
• Assists with performance evaluations, staffing decisions and other supervisory activities for the assigned functional groups
• Reviews and approves work performed in EFCT Madison for scientific validity and compliance with Eurofins SOPs
• Complete understanding of Eurofins SOPs as they apply to food testing services
• Provides technical guidance to the employees of EFCT Madison. 
• Provides management direction to designated groups with frequent site-wide leadership
• Assists in the planning and managing of business development and marketing activities for section to form client/company partnerships.  Foresees and promotes interdisciplinary applications of research expertise
• Trains and mentors staff, supervisors, and other managers within EFCT Madison 
• Works with the legal entity President, BUMa, EFCT  commercial and Technical Development teams to expand Contaminants to new clients and to develop new services
• Maintains client contacts and establishes new contacts for specific service or market segments.
• Works with clients to design method development projects, method validations and testing programs that will meet client requirements
• Prepares protocols, reports, and other documents associated with EFCT Madison. 
• Interprets and implements policies affecting staff, fiscal and technical management for the department
• Discusses study problems or scope changes with appropriate personnel and suggests solutions and actions to solve problems.  Manages the impact on time and cost
• Contributes to long-range planning and technical policies of the department
• Works with Human Resources to implement appropriate affirmative action, salary administration and communication programs within the department
• Conducts and hosts client visits 
• May have the additional responsibility of managing quality systems
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned
• Client related (relevant for positions that directly interact with or directly support external clients).

Education/Experience (BMQ):

• BS degree in a related field
• 10+ years of experience. Experience may be substituted for education.
• 5+ years of management experience or supervising teams

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements below are representative of the knowledge, skill or ability required.

• Experience in the techniques of food, supplement, and ingredient analysis and/or microbiology.
• Involvement with industry standards, such as AOAC, USP, ISO 17025, etc.
• Experience with GLPs and cGMPs (for Dietary Supplements or Medicated Feeds)
• Extensive knowledge of related regulations in a contract laboratory environment
• Skilled in performing presentations, leading meetings, time management, and planning, budgeting and negotiation.
• Proven experience with customers and driving growth for a business
• Demonstrated ability for logical thinking, vision, and creativity necessary to function effectively with little structure or supervision.
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently

Other Factors:

• Office based work (90%)
• Periodic visits to lab areas, potential exposure to chemicals (5%)
• <5% travel to other Eurofins Scientific sites
• Overtime, including evening and weekend work, is expected if needed to complete internal or external customer requirements
• Domestic and international occassional travel may be required for extended periods, including weekends
• Expected to understand the process for handling hazardous wastes and receive on-the-job training for handling specific waste types in their job area
• Mandatory immunizations and screening as required
• Will be exposed to potential food allergens.

​​​​​​Position is a full time role. 

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

All your information will be kept confidential according to EEO guidelines.