SVP, Strategic Accounts - Patient Services

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

THE POSITION:

This position is responsible for actively growing new business revenue for EVERSANA’s Patient Services business consistent with the company’s strategic plan to grow new client’s revenue. This individual will identify opportunities and create value for our clients by leveraging solutions focused on EVERSANA’s Patient Services Business.  This position is responsible for achieving revenue targets across a mix of large, mid and small / emerging biopharma clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Independent, assertive, and confident business development professional with a proven track record in a complex Patient Services environment.
• Maintain an established industry network within the biopharma space.
• Proactively seek new business opportunities and strategically tackle them.
• Strong presentation skills and adept at client engagement and development.
• Articulate Patient Services engagement models in a consultative manner to clients.
• Engage with the Patient Services leadership team and BD team to enhance EVERSANA’s brand.
• Strong business acumen and strategic thinking to synthesize information into a selling strategy within brand, specialty/rare and orphan pipeline of new client opportunities. 
• Manage the sales cycle and collaborate with the BD team to win new business.
• Experience in managing and reporting regular updates on new business pipeline progress.
• Proficient in PowerPoint, Excel, Salesforce, and market research tools.
• Proficient in use of market research tools and techniques including CRM, database query and management, and use of 3rd party information sources
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
• All other duties as assigned 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• On an annual basis, responsible for achieving or exceeding new business revenue target for Patient Services
• Collaborating with the BD team (~20), build pipeline with brand, specialty, and rare/orphan biopharma companies to sufficiently address the functional revenue goals of EVERSANA’s Patient Services business
• Monitor pipeline, record, and communicate relevant and timely company information that informs business development and sales functions about significant events, such as successful clinical trial endpoints, management changes, acquisitions, regulatory filings, and approvals.
• Responsible for monitoring the Patient Services pipeline, providing regular pipeline updates and ensure accuracy in the CRM
• Be a SME to other business development colleagues for Patient Services aspects of opportunities under pursuit
• Guide assigned prospects through the company business development process resulting closing business and contributing to EVERSANA's financial objectives
• Work with Patient Services leadership team and Marketing to develop collateral, thought leadership, campaigns, etc. to increase market awareness.
• Travel (~50%)
• Hours (40+Hours per week, 5 days of the week)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education (Bachelor’s degree)
• 15+ years of progressive, relevant business experience required in sales/business development in the life science industry
• Excellent oral and written communication skill
• Excellent organizational abilities
• High level of energy and enthusiasm – a true “go-getter” that likes a challenge
• Ability to work in unstructured environments and to multi-task, with good process orientation and attention to detail without losing sight of the strategic value of activities
• Strategic / Executive presence while being able to ‘roll up the sleeves’ to get the job done
• Excellent quantitative/qualitative skills
• Collaborative and a team player

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk, and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS: 

Patient Minded I act with the patient’s best interest in mind.  

Client Delight I own every client experience and its impact on results.  

Take Action I am empowered and empower others to act now.  

Grow Talent I own my development and invest in the development of others.   

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.  

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.  

Embrace Diversity I create an environment of awareness and respect.  

Always Innovate I am bold and creative in everything I do. 

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $250,000 to $275,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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