Sales Associate, Part-Time - Walnut Street

A Part-Time Sales Associate at Faherty is responsible for providing exceptional customer service, knowing our sustainable fashion products inside and out, and creating an engaging shopping experience. You'll use your strong communication skills to connect with customers, assist them with product choices, and leverage both retail and e-commerce platforms to meet their needs.

To apply for the Part-Time Sales Associate position at Faherty, candidates should have experience in retail, particularly with direct-to-consumer brands. Strong communication skills and an ability to work seamlessly across different sales channels are essential. A passion for sustainable fashion and personal style is a plus!

To succeed as a Part-Time Sales Associate at Faherty, you need to bring your authentic self to work, maintain a positive outlook, and be adaptable to various customer interactions. Striving to meet personal sales goals and fostering relationships with customers will help in creating a memorable shopping experience.

The Sales Associate position at Faherty requires candidates to be comfortable with lifting and moving items up to 40 lbs, standing for long periods, and climbing ladders. You will regularly need to engage with products in-store, so physical stamina is necessary.

As a Part-Time Sales Associate at Faherty, you’ll enjoy various health benefits, a 401(K) Plan with company match, an incentives program, and opportunities for commuter assistance. Most notably, you will receive a generous employee discount on our stylish and sustainable apparel!

When dealing with difficult customers, it's crucial to remain calm and listen actively. Empathize with their concerns and assure them you are there to help. Highlight your problem-solving skills and share a time when you turned a negative experience into a positive one.

Discuss specific experiences you've had in retail sales, including how you met or exceeded sales goals. Highlight your familiarity with sustainable fashion, your ability to connect with customers, and any techniques you used to drive sales.

Express your admiration for Faherty's commitment to sustainability and community. Mention how the company’s values align with your own passion for eco-friendly fashion and how you see yourself contributing to the team’s goals.

Good customer service is about creating an emotional connection with customers. It's understanding their needs, providing personalized recommendations, and ensuring every interaction is a positive experience that they would want to share with others.

Share your strategies for staying updated on fashion trends, such as following industry news, social media influencers, and fashion shows. Highlight any personal style influences that help you bring new ideas to your role.

Provide an example of a successful team project, focusing on your contributions and how you collaborated with others. Emphasize the importance of teamwork and how it leads to achieving common goals.

Discuss your methodical approach to product knowledge, such as utilizing training sessions, researching products, and asking questions. Emphasize your eagerness to learn and to share that knowledge with customers.

Share specific strategies you use to meet sales targets, such as building rapport with customers, upselling techniques, and staying motivated. Discuss how you track your progress and adjust your tactics to enhance performance.

Explain your prioritization methods, such as focusing on immediate customer needs, managing inventory, and maintaining store appearance. Share how you balance short-term tasks with long-term goals.

Feedback is invaluable for professional growth. Discuss how you welcome and actively seek constructive criticism, using it to improve your performance and to cultivate interpersonal skills.