Solution Engineer, Bay Area

As a Solution Engineer at Firebolt, your responsibilities include collaborating with sales partners to achieve technical wins, conducting detailed technical presentations and product demonstrations, leading proof of concept initiatives, and advising customers on product best practices. You'll engage with both technical and business stakeholders to highlight how Firebolt's Cloud Data Warehouse can meet their needs and drive success.

To become a Solution Engineer at Firebolt, candidates generally need a Bachelor's or Master's degree in computer science or related engineering fields. Additionally, at least 4 years of experience in a technical customer-facing role is preferred, along with 2 years of hands-on experience in cloud database or data warehouse implementations. Strong communication skills and fluency in SQL are essential for success in this role.

The work environment for Solution Engineers at Firebolt is dynamic and collaborative. You will work with a team of talented individuals who seamlessly bridge the gap between technology and customer objectives. The culture encourages knowledge sharing and staying updated on industry trends, allowing you to constantly expand your expertise and contribute to technical strategies and product roadmaps.

Firebolt fosters an environment of continuous learning and professional growth for Solution Engineers by encouraging team members to stay informed on industry trends and innovations in data warehousing and AI. The company promotes contributions to technical strategies based on customer feedback, allowing you to have a direct impact on the product development process and enhance your career trajectory.

Solution Engineers at Firebolt can expect a comprehensive benefits package, which includes generous Paid Time Off, medical, dental, and vision insurance, a 401(k) plan, internet reimbursement, and paid parental and medical leave, among other compensations. Firebolt is committed to fairness in compensation practices, tailoring total compensation to reflect individual candidate skills, experience, and location.

In your answer, focus on specific projects where you implemented or managed cloud databases, discussing the technologies used, your role, challenges faced, and how you resolved them. Highlight any SQL proficiency and tools utilized to demonstrate your expertise effectively.

Emphasize your ability to simplify complex concepts by using analogies, visuals, or hands-on demonstrations. Discuss how you identify the audience's understanding level and adjust your communication approach accordingly to ensure clarity and engagement.

Share a detailed example, explaining the project's objectives, your approach to gathering requirements, and how you ensured the POC aligned with the client's needs. Focus on the critical role you played in guiding the customer through the process and the successful outcome.

Discuss your commitment to ongoing learning through attending industry conferences, participating in relevant online courses, engaging with professional communities, or following leading publications and blogs. Highlight how you apply these insights to your work at Firebolt.

Explain the Extract, Transform, Load (ETL) workflow in detail, discussing its significance in data warehousing. Provide examples of how you have utilized ETL processes in your past experiences and the tools you have worked with.

Share your approach to identifying and addressing obstacles, such as proactive communication with stakeholders, conducting thorough technical discoveries, and employing critical thinking to devise solutions tailored to each customer’s unique context.

Detail the objectives of the presentation, the audience involved, and how you tailored your message to meet their interests and needs. Discuss the tools and methods you used to engage your audience and how you measured the presentation’s success.

Articulate the importance of a Solution Engineer as a key mediator between the technical capabilities of the product and the specific needs of the customer. Discuss how effective communication, technical insight, and a customer-centric approach contribute to ensuring successful outcomes.

Explain your organizational strategies, such as utilizing project management tools, dividing tasks into manageable chunks, and communicating with team members to ensure everyone is aligned. Highlight your ability to remain calm under pressure and effectively meet tight deadlines.

List the BI tools you are experienced with, providing examples of how you utilized each tool in practice. Highlight your ability to analyze data and present findings to stakeholders in a way that informed strategic decision-making.