Senior QA Engineer - Brazil (Contract)

The Senior QA Engineer at First Help Financial will be responsible for leading the quality assurance efforts within a Scrum Team. Key responsibilities include building and executing manual and automated test cases, collaborating with team members to develop a long-term quality strategy, tracking and reporting bugs, managing testing resources, and providing quality metrics to gauge the health of our software. The role also involves enhancing testing methodologies and ensuring adherence to high-quality standards throughout the development process.

Candidates for the Senior QA Engineer position at First Help Financial should have at least 4 years of experience in a QA role within an Agile environment, focusing on automated testing with tools such as Selenium WebDriver, TestNG, and Cypress. A Computer Science degree is strongly preferred, along with familiarity in using quality tools like JIRA and TestRail. Demonstrated historical career stability and a detail-oriented mindset are also important, as well as fluency in English and Portuguese.

At First Help Financial, the Senior QA Engineer plays a crucial role in the Agile development process by pushing quality advocacy and ensuring thorough testing practices are integrated during each sprint. They provide expertise during story grooming and estimation, support the scrum team in creating effective test cases, and enhance testing strategies that promote continuous improvement in quality and productivity. This collaborative approach ensures that quality is a shared responsibility within the Agile team.

The Senior QA Engineer at First Help Financial is expected to define and implement a variety of testing methodologies, including manual testing, unit testing, end-to-end testing, and integration testing. They will also be responsible for developing smoke tests and performance tests, along with the ability to perform exploratory testing for identifying edge cases. A strong understanding of testing metrics and how to apply them effectively will further strengthen their contributions to the team.

First Help Financial offers a comprehensive benefits package to Senior QA Engineers, including competitive salaries, health and welfare benefits (medical, dental, vision), and retirement plans with a 401(k) match. Employees enjoy paid vacation, tuition reimbursement, and opportunities for career growth through talent development programs. Additionally, FHF fosters a culture of work-life balance, ensuring employees have time for family and personal pursuits.

In interviews, highlight specific projects where you utilized automated testing tools like Selenium WebDriver or Cypress, detailing the types of tests you created and how they improved the quality of the software. Showcasing successful outcomes, such as reduced defect rates or enhanced testing coverage, can effectively illustrate your expertise.

Discuss your approach to quality assurance, including how you develop test strategies, collaborate with development teams, and leverage metrics to track quality. Emphasize your commitment to continuous improvement and how you integrate customer feedback into your testing processes.

Explain your time management strategies, including prioritizing high-risk areas for testing, using automated tests to speed up the process, and communicating with stakeholders to set realistic expectations. Providing specific examples from your previous experience can make your response more impactful.

Talk about your familiarity with Agile practices, emphasizing your involvement in Scrum ceremonies, writing user stories, and how you adapt testing efforts based on sprint goals. Sharing your insights on the importance of collaboration in Agile contexts will demonstrate your deep understanding of these methodologies.

Describe your method for tracking bugs, including the tools you use (like JIRA) and your process for prioritizing issues based on impact. Share how you communicate with developers and the QA team to ensure swift resolution, thereby maintaining product quality.

Highlight the benefits of exploratory testing, such as its ability to uncover edge cases and issues that automated tests might miss. Share experiences where exploratory testing led to significant findings and improved product quality, showcasing your understanding of its role within a comprehensive QA strategy.

Mention your commitment to continuous learning through attending workshops, following relevant blogs, and participating in online forums or communities. Providing examples of recent technologies or methodologies you've implemented can further validate your dedication to staying ahead in the field.

List key metrics such as defect density, mean time to resolution (MTTR), and test coverage. Discuss how you use these metrics to guide your testing efforts and inform stakeholders about the quality of the software, emphasizing the importance of data-driven decision-making.

Share a real-world example that demonstrates your problem-solving skills, resilience, and ability to work collaboratively under pressure. Focus on the steps you took to analyze the issue, implement solutions, and what you learned from the experience.

Discuss your process for assessing current quality practices, identifying areas for improvement, and setting tangible goals for enhancing quality. Highlight the importance of stakeholder involvement and aligning the strategy with overall business objectives.