Server

As a Server at Five Iron Golf, your responsibilities include engaging with guests by providing prompt drink service, accurately taking and serving orders, and maintaining knowledge of our food and beverage offerings. You will also ensure a lively atmosphere, monitor guests' experiences, and address any concerns that arise while providing exceptional service.

While previous server or hospitality experience is encouraged, it's not a requirement to become a Server at Five Iron Golf. What’s essential is your upbeat energy, positive attitude, and willingness to work in a fast-paced environment as part of a team. You should also possess strong communication skills and be able to lift up to 50 lbs.

At Five Iron Golf, we believe in empowering our team with the knowledge they need to succeed. As a new Server, you will receive thorough training on our menu, restaurant technologies, guest engagement techniques, and team collaboration strategies. Our supportive management staff ensures you feel confident and ready to create great experiences for our guests!

Servers at Five Iron Golf typically work in a dynamic and bustling environment, welcoming guests in our lively setting. Responsibilities will include standing, walking, and bending for extended periods, along with the task of lifting items weighing up to 50 lbs. Our flexible scheduling includes evenings and weekends to suit your lifestyle.

As a full-time Server at Five Iron Golf, you can expect several valuable benefits, including health, dental, and vision insurance, short-term disability, and additional insurance options. We also provide a 401(k) plan to help you save for the future, ensuring you're well taken care of as part of our inclusive workforce.

To enhance the guest experience, I would focus on building rapport with guests, actively engaging them with menu recommendations, and ensuring their needs are met promptly. Having a solid understanding of our offerings allows me to provide personalized suggestions that make their visit memorable.

In a challenging customer situation, I would remain calm and listen to the guest's concerns fully. It's important to acknowledge their feelings and work swiftly to resolve the issue, whether that means replacing an item or addressing a service delay. My goal is to turn their experience around.

I believe in making genuine suggestions based on what guests show interest in. Using descriptive language about our specials and pairing options helps create an enticing picture. Sharing personal favorites and highlighting unique offerings at Five Iron Golf also effectively encourages guests to try something new!

I stay organized by prioritizing tasks and using a system, such as a notepad, to track orders efficiently. Keeping a positive mindset helps me maintain focus, and I always communicate with my team to ensure we’re all working harmoniously during busy periods.

I’m excited about working at Five Iron Golf because of its unique blend of golf and entertainment. I thrive in dynamic environments and enjoy making people's experiences memorable. Being part of a team that strives for inclusivity and fun aligns perfectly with my values!

Managing my time effectively requires careful attention to my tables and anticipating their needs. I check in regularly and stay aware of which guests require more immediate attention. Prioritizing tasks and being efficient with the point-of-sale system also helps streamline my service.

I prioritize cleanliness and proper food handling in compliance with health regulations. Familiarizing myself with local laws and the training provided at Five Iron Golf ensures I follow all protocols diligently, from serving food to managing alcoholic beverages.

If a guest is unsatisfied, I would first apologize for the inconvenience and listen to their feedback. Then, I would offer to replace the item or provide an alternative, ensuring they feel valued. My ultimate goal is to resolve any issues to their satisfaction.

During peak hours, I maintain composure through deep breaths and a positive mindset. Staying organized is crucial; I embrace teamwork and communicate effectively with coworkers to ensure we tackle busy times efficiently.

I believe that excellent communication skills, a positive attitude, the ability to multitask, and a passion for customer service are vital for a Server at Five Iron Golf. These skills ensure we create a welcoming atmosphere where guests feel comfortable and valued.