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Operations Associate

Focus AI is transforming engineering productivity through intelligent automation. Our AI-native platform serves a dual purpose: empowering engineers to focus on high-impact work by automating routine tasks, while providing managers with actionable insights to drive strategic alignment and team success.

Led by proven leaders from top-tier institutions (Harvard, Stanford) and industry giants (Microsoft, Salesforce, Palantir), we're building sophisticated tools that eliminate unnecessary meetings, streamline workflows, and deliver smart task prioritization. Our platform reduces time-to-execution, enhances visibility across engineering operations, and ensures daily activities align with strategic objectives.

We're looking for a driven Operations Associate who thrives on building, problem-solving, and getting things done efficiently in a dynamic environment.

Curious about what we're building? Check out our demo to see our platform in action: https://demo.focus-ai.com/

What You'll Do:

  • Operational Excellence: Execute daily operational tasks, streamline processes, and ensure efficiency across various business functions, including sales, marketing, customer success, and product.

  • Problem-Solving and Execution: Rapidly identify challenges, develop solutions, and implement improvements independently and collaboratively across teams.

  • Build and Iterate Processes: Create, document, and continuously refine internal processes, enabling smoother execution and operational scalability.

  • Cross-Team Collaboration: Actively collaborate with multiple departments, ensuring alignment, effective communication, and seamless execution of projects.

  • Special Projects: Tackle diverse, high-impact special projects, demonstrating adaptability, resourcefulness, and initiative.

You Bring:

  • Operational Experience: 1+ years of professional experience in operations, consulting, startups, or similar dynamic environments, demonstrating the ability to manage multiple tasks effectively.

  • Drive and Initiative: Highly self-motivated with a relentless "get things done" mindset; thrives on ownership, urgency, and seeing tasks through to completion.

  • Passion for Building: Genuine excitement for building processes, improving workflows, and figuring out how to overcome new challenges independently.

  • Analytical and Organized: Strong ability to analyze situations quickly, create structured solutions, and maintain clear, organized documentation and processes.

  • Collaborative Communicator: Effective at communicating clearly and collaboratively across different teams and stakeholders, ensuring alignment and action.

Promise to You:

  • A Seat at the Table: As an early operations hire, you'll directly impact and shape our operational strategy and execution.

  • World-Class Support: Backed by top-tier investors and an experienced founding team, you'll have the resources and guidance to make bold moves.

  • Comprehensive Rewards: Competitive compensation, significant equity stake, exceptional benefits, and a commitment to your personal and professional growth.

  • Impactful Work: Your contributions will help build a generational company with a real, measurable impact on engineers across the globe.

This role represents an exciting opportunity for ambitious, action-oriented individuals passionate about operations, building, and problem-solving in a fast-growing AI company. If you love tackling challenges head-on and making a tangible impact, let's talk.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Associate, Focus AI

Are you ready to take your career to the next level? At Focus AI, we're on a mission to revolutionize engineering productivity with our cutting-edge AI-native platform. We’re looking for an enthusiastic Operations Associate to join our vibrant team in New York. This isn’t just any role; it’s your chance to dive into operations and make a real difference in how we work and innovate. In this position, you'll execute daily operational tasks, streamlining processes that touch various areas of the business like sales, marketing, customer success, and product. If you have a knack for problem-solving and enjoy building efficient systems, this is the perfect role for you! You'll collaborate with passionate teams, tackle high-impact projects, and continually refine processes to ensure maximum productivity. Your unique insights will help us drive strategic alignment and make bold operational moves as we aim to shape the future of engineering. If you have over a year of operational experience and a collaborative spirit, and if you're ready to take on the challenge of enhancing workflows, we want to hear from you. Join us in this exciting venture, and together, we’ll change the way engineering teams operate, ensuring they can focus on what truly matters. Curious about our work? Check out our demo and get inspired by the future we're building at Focus AI.

Frequently Asked Questions (FAQs) for Operations Associate Role at Focus AI
What are the main responsibilities of the Operations Associate at Focus AI?

As an Operations Associate at Focus AI, you will be responsible for executing daily operational tasks, streamlining processes, and facilitating efficiency across numerous business functions including sales, marketing, and customer success. Additionally, you will tackle high-impact special projects and play a vital role in building and refining internal processes to enhance overall operational scalability.

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What qualifications do I need to apply for the Operations Associate role at Focus AI?

To be a successful candidate for the Operations Associate position at Focus AI, you will need at least 1 year of professional experience in operations or a similar dynamic environment. You should be self-motivated, have a strong analytical mindset, and possess effective communication skills that enable you to collaborate well across different teams and stakeholders.

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How does the Operations Associate contribute to operational excellence at Focus AI?

In the Operations Associate role at Focus AI, you will directly contribute to operational excellence by identifying challenges in existing processes, devising effective solutions, and implementing improvements. Your initiative will streamline our operations and help ensure that daily activities align with strategic business objectives.

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What opportunities for career growth will I have as an Operations Associate at Focus AI?

Joining Focus AI as an Operations Associate means you’ll have a unique opportunity to impact and shape operational strategies actively. As an early operations hire, you’ll receive world-class support from experienced leaders and resources that will help guide your personal and professional growth.

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What kind of company culture can I expect as an Operations Associate at Focus AI?

At Focus AI, you can expect a dynamic and collaborative culture that celebrates innovation and problem-solving. Working alongside a talented team of professionals, you will enjoy a supportive environment that values your contributions and encourages you to take ownership of your work while tackling diverse challenges in the fast-evolving AI landscape.

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Common Interview Questions for Operations Associate
What attracts you to the Operations Associate position at Focus AI?

In answering this question, emphasize your passion for operational efficiency and your interest in the field of AI, underlining how Focus AI's mission resonates with your career goals.

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Can you describe a time when you identified a process improvement in your previous role?

Share a specific example that highlights your analytical abilities and problem-solving skills. Outline the steps you took to identify the issue and the positive outcomes achieved from your solution.

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How do you prioritize tasks when managing multiple responsibilities?

Discuss your systematic approach to task prioritization, mentioning tools or techniques you utilize to keep track of your workload and ensure deadlines are met without sacrificing quality.

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What strategies do you employ to ensure effective communication across teams?

Explain your methods for facilitating communication, such as regular check-ins, using collaboration tools, or establishing clear documentation processes that keep everyone aligned.

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Describe a challenging situation you faced in an operational role and how you overcame it.

Provide a concrete example that showcases your resilience and resourcefulness. Discuss how you assessed the challenge and the steps you took to turn the situation around.

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How do you handle feedback and criticism in a fast-paced environment?

It's important to convey that you appreciate feedback as a critical part of personal and professional growth. Share how you use constructive criticism to improve your performance and adapt to changing circumstances.

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What tools or software are you familiar with that would be beneficial in the Operations Associate role?

Mention specific tools related to operations management, data analysis, or project management, and explain how your familiarity with these tools can add value to the role.

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How would you ensure the alignment of daily operations with the strategic goals of Focus AI?

Discuss your understanding of strategic alignment and describe the steps you would take to ensure that operational tasks contribute to the overall business objectives, such as regular alignment meetings with stakeholders.

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What motivates you to work in the field of operations?

Choose to focus on your passion for optimizing processes and your desire to create efficient systems that elevate team productivity and morale. Share a personal anecdote if possible.

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Can you give an example of how you’ve demonstrated initiative in your previous roles?

Offer a specific instance where you took the initiative to solve a problem or improve a process, detailing the impact it had on your team or organization.

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MATCH
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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 20, 2025

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