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Event Sales Manager - Irving, TX

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests and our communities.

We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future – starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we’ve got you!) are more than just words, it’s how we do things every day.

Now Hiring / Immediately Hiring:
Sales Manager/Private Event Manager

In this role you will:

  • Grow sales through active prospecting of targeted businesses, organizations, associations, and event planning for groups of 15 or more in assigned restaurant.
  • Enter all prospects, contacts, accounts and booking information in the CRM (Tripleseat) and enter basic reservation information in Open Table for booked parties greater than 15.
  • Maintain weekly updates and details on current leads through Tripleseat, and convert those leads to bookings, accounts, and contacts.
  • Act as primary contact for all group clients, ensuring completion of event details and client satisfaction.
  • Manage the booking process to obtain client signatures on CRM-generated contracts and event order forms to confirm bookings.  Update documents and Operations with changes.
  • Develop quarterly sales plans and solicit new customer relationships while maintaining existing relationships in their restaurant. 
  • Full cycle sales management, including following proper accounting procedures.
  • Understand and be able to speak to the business on a weekly basis and being able to forecast three months in advance.
  • Attend and take part in all company-related trainings, including weekly, quarterly, and annual meetings.
  • Strategize with the General Manager and restaurant to:
    • Source, plan, and execute local store marketing activities.
    • Create profitable bookings using the yield and all other tools provided to make aligned business decisions.
    • Drive overall traffic.
  • Attending networking events and other public events as a brand ambassador and fostering relationships with individuals and corporations to drive sales and increase revenue.
  • Maintains company values of integrity, professionalism, and next-level service by communicating with guests in a professional manner, being punctual for appointments, returning phone calls promptly, and all other business courtesies.
  • Effectively schedule and be present for all guest site tours and communicate with the restaurant management team.
  • Availability to host in-store Fogo marketing events.
  • Ability to work Live Chat 3-4 times a month.
  • Ability to be on-site at the home restaurant a minimum of 5 days a week and able to work the necessary hours to perform all duties and responsibilities in a timely manner.
  • Other duties and responsibilities as assigned by GM, AD, and DOS.
     

Competencies

  • Decisive Judgment - Make good decisions in a timely and confident manner.
  • Driving for Results - Challenge and push the organization and yourself to excel and achieve.
  • Guest Focus - Anticipate guest needs and design, promote, or support the delivery of products and services that exceed guest expectations.
  • Resilience - Effectively deal with work-related problems, pressure, and stress in a professional and positive manner.
  • Persuading to Buy - Effectively convince people by knowing how to position the product and understanding the audience. Change methods of persuasion to match specific potential buyers.
  • Negotiation - Identify the needs and motives of all parties involved and work towards mutually beneficial agreements.
  • Presentation Skills - Have the skills to communicate to an audience in a formal setting.
  • Business Acumen - Understand general business and financial concepts, understand the company’s business, and use both general and specific knowledge to be effective.

Education, Experience & Travel Required

  • High School Diploma or equivalent.
  • Bachelor’s degree preferred.
  • 2+ Years of Sales or relevant experience.
  • Experience in the Restaurant / Attraction industry preferred.
  • Up to 10% travel required.

Computer Skills

  • Administrative Skills – must be able to keep up with paperwork, accounting procedures, multi-tasking, and high level of organization.
  • Proficient in Microsoft Office and various office applications.
  • Experience in Tripleseat and Open Table preferred.

Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Fogo de Chão is an Equal Opportunity & E Verify Employer

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Event Sales Manager - Irving, TX, Fogo de Chão

Are you ready to spice up your career as an Event Sales Manager at Fogo de Chão in Irving, TX? We're here to serve some amazing dining experiences while you work to grow our events business! In this vibrant role, you'll be the driving force behind selling our unique dining experiences for groups of 15 or more. This means actively reaching out to businesses and organizations, creating connections, and turning prospects into bookings. Our team thrives on collaboration, so you'll work closely with the General Manager to strategize and execute local marketing efforts that get our name out there. You'll also be the primary point of contact for all group clients, ensuring every detail of their event is perfected and that they leave with a smile. Being organized is key, as you'll keep our CRM system updated with contacts and booking information, while also being adept at managing the booking process from start to finish. With Fogo, you’ll benefit from a supportive environment focused on professional growth. We value resilience and decisiveness, and want someone who is passionate about creating unforgettable experiences. If you have a knack for persuasion, excellent business acumen, and experience in sales—especially in the restaurant or attraction industry—we’d love to chat. Join us at Fogo de Chão, where your career will flourish and your hard work won’t go unnoticed!

Frequently Asked Questions (FAQs) for Event Sales Manager - Irving, TX Role at Fogo de Chão
What qualifications are needed to become an Event Sales Manager at Fogo de Chão in Irving, TX?

To pursue the Event Sales Manager position at Fogo de Chão in Irving, TX, candidates typically need a High School Diploma or equivalent, though a Bachelor's degree is preferred. Ideally, you should have at least 2 years of sales or relevant experience, especially in the restaurant or attraction industry. Furthermore, familiarity with software like Tripleseat and Open Table is beneficial.

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What are the primary responsibilities of an Event Sales Manager at Fogo de Chão?

As an Event Sales Manager at Fogo de Chão, your main responsibilities include growing sales through active prospecting, managing client relationships, and ensuring that event details meet our high standards. You'll maintain our CRM system (Tripleseat) and handle the entire booking process while developing marketing strategies to attract new customers and retain existing ones.

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What does the work environment look like for an Event Sales Manager at Fogo de Chão in Irving, TX?

The work environment for an Event Sales Manager at Fogo de Chão in Irving, TX is dynamic and team-oriented. You’ll work collaboratively with management and your colleagues, balancing office duties with on-site client interactions and networking events. With a strong culture of integrity and professionalism, it’s a place where your contributions can make a significant impact.

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What kind of growth opportunities are available for an Event Sales Manager at Fogo de Chão?

At Fogo de Chão, we believe in nurturing talent and providing every team member with opportunities for professional and personal growth. As an Event Sales Manager, you’ll have access to ongoing training sessions, networking opportunities, and a clear path for advancement within the company as you excel and bring results.

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How does Fogo de Chão support its Event Sales Managers in achieving their sales goals?

Fogo de Chão supports its Event Sales Managers by providing them with the tools and resources necessary to succeed—like comprehensive CRM systems and marketing assistance. Additionally, you’ll collaborate closely with leadership to strategize sales plans and participate in company training to continuously enhance your skills.

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Common Interview Questions for Event Sales Manager - Irving, TX
What strategies would you use to grow sales for group bookings at Fogo de Chão?

In answering this question, discuss your approach to prospecting, such as leveraging social media, networking events, and business partnerships to identify potential clients. Highlight your ability to develop tailored sales pitches and showcase how you'll monitor and follow up on leads effectively.

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How do you maintain client relationships while managing multiple bookings?

This is your opportunity to demonstrate your organizational skills and customer service mindset. Discuss tools you would use to keep track of client details and ongoing communication, emphasizing your commitment to ensuring every client feels valued and satisfied throughout the event planning process.

Join Rise to see the full answer
Can you describe a time you successfully negotiated a complex contract?

Reflect on a real-life scenario where you overcame challenges and successfully negotiated terms that benefited both you and your client. Focus on the techniques you used to understand their needs and value propositions that ultimately led to a signed contract.

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What experience do you have with CRM software?

Be prepared to discuss your proficiency with CRM systems like Tripleseat. Talk about how you’ve utilized these tools to track leads, manage contacts, and analyze sales data in your previous roles—showing how these skills will directly translate to your success at Fogo de Chão.

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How do you prioritize your tasks and manage time effectively in a fast-paced environment?

Explain your method for organizing tasks. This might include using to-do lists, prioritizing urgent bookings, or breaking larger projects into manageable steps. Stress the importance of adaptability in a busy restaurant setting while still delivering exceptional service to clients.

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What differences have you noticed in selling experiential events compared to traditional sales?

Discuss the unique elements that make selling dining experiences different, such as the importance of ambiance, guest satisfaction, and memorable service. Emphasize how you convey the distinct benefits of the Fogo de Chão experience to potential clients.

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In your view, what makes customer service exceptional?

Express your belief that exceptional customer service is about anticipation, personalized attention, and going above and beyond to meet guest expectations. Share examples of how you've implemented these principles in past roles to enhance client satisfaction.

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How would you handle a dissatisfied client regarding a booking?

Demonstrate your conflict resolution skills by articulating a step-by-step process for addressing the client's concerns, keeping calm, listening actively, and offering solutions to ensure a satisfactory outcome for both the client and Fogo de Chão.

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What interests you most about working as an Event Sales Manager at Fogo de Chão?

This is your chance to show your passion for the brand and the role. Speak to the unique experience Fogo offers, from exceptional cuisine to the cultural elements of Brazilian dining, and how these excite you in contributing to memorable events.

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How do you approach building long-term relationships with clients?

Discuss your strategy for relationship-building, including consistent follow-ups, personalized communications, and understanding client needs. Highlight the importance of creating trust and rapport that leads to repeat business and referrals.

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MATCH
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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