Sales Manager - Freight Forwarding

As a Sales Manager in our Freight Forwarding company, you'll be responsible for building and managing a local sales team, developing strategic sales plans, and expanding our customer base. Your duties will also include negotiating rates, securing meetings with clients, and achieving team KPI targets while fostering a positive workplace culture.

To qualify for the Sales Manager position, candidates must have a minimum of 5 years in sales or business development, with at least 1 year in a leadership role. Experience in the freight forwarding or logistics industry is essential, and proficiency in Microsoft Office is also required.

Working as a Sales Manager at our Freight Forwarding company, you can expect a competitive salary, uncapped sales commission, a monthly car allowance, paid gas, 7 days of PTO, a robust 401K retirement plan, and an annual performance bonus. We prioritize our employees' well-being and career growth.

A Sales Manager in Freight Forwarding plays a crucial role by building and nurturing relationships with clients. This includes securing appointments, discussing service options, and performance, and understanding client needs—all of which drive customer satisfaction and loyalty to our logistics solutions.

Key skills for a successful Sales Manager in Freight Forwarding include excellent communication, leadership ability, negotiation prowess, and a strong understanding of the logistics and freight forwarding industry. A positive attitude and initiative in driving team success are also vital.

I would focus on recruitment based on skills and culture fit, provide comprehensive training, set clear goals, and foster a collaborative environment to motivate and drive team performance.

I would conduct market research to identify potential customers, tailor our offerings to meet their needs, and ensure our value proposition is communicated effectively through various outreach initiatives.

Negotiation requires understanding both our company's capabilities and the customer's concerns. I focus on creating win-win situations by listening actively and being prepared to propose flexible solutions.

I believe KPIs should include sales growth, client retention rate, the number of new accounts opened, and customer satisfaction metrics to measure overall success and areas for improvement.

I motivate by setting achievable targets, celebrating successes, providing continuous training, and fostering a supportive team atmosphere where everyone's efforts are recognized and valued.

I once implemented a targeted marketing campaign that aligned with our sales goals, which raised awareness in our target market and resulted in a 30% increase in leads within three months.

Customer feedback is invaluable; it guides product development, helps refine our sales approach, and ensures our services align with client expectations, ultimately enhancing customer satisfaction.

I approach objections as opportunities to better understand client needs. I listen carefully, address concerns with factual information, and reinforce the value we can provide to overcome hurdles.

I prioritize hiring candidates who not only have the right skills but also fit well into our company culture. I use various assessment methods to gauge their sales acumen and teamwork capability.

Regular training sessions, attending industry seminars, and subscribing to leading logistics publications help keep my team informed about the latest trends, ensuring we remain competitive and knowledgeable.