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Senior Manager - Revenue Accounting - job 1 of 2

Company Description

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 70,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Frasers Group, Sunweb, Addison Lee,  DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Customer Service Suite (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Job Description

You are a highly skilled Senior Manager of Technical Revenue who can focus on high-impact, complex, revenue-recognition projects that elevate our accounting and reporting capabilities. This role reports directly to the Director of Revenue and is responsible for all revenue close and technical accounting activities.  As a Manager, you will have a strong mastery of current US GAAP and technical accounting pronouncements and must possess strong analytical skills with a high degree of attention to detail.
 

Responsibilities:

  • Perform and assist in monthly revenue cycle controls including contract reviews, deal support, as well as detailed review of work performed by the team
  • Responsible for compliance with ASC606 requirements, including SSP setups & updates
  • Perform and assist in the performance of technical accounting research on all topics related to revenue and prepare/update memos as needed
  • Design and implement systems and processes to automate revenue recognition in alignment with revenue recognition policies and objectives
  • Perform close-related accounting reviews and analyses
  • Mentor India teams on various ongoing system/ process/ workpaper improvement initiatives
  • Work with cross-functional teams, including Partner Program/ Operations, IT Business Applications, FP&A & Legal

Qualifications

  • Public Accounting Experience: Proven experience in public accounting, ideally with one of the Big 4 firms
  • Managerial non-audit experience & experience working with remote teams is required
  • Deep understanding of ASC 606 revenue recognition principles and standards & experience applying revenue recognition principles in complex SaaS or technology arrangements
  • Experience in implementing software tools such as Zuora Revenue, NetSuite ARM for revenue recognition automation
  • Working experience with Salesforce and integrations into Netsuite
  • Advanced Analytical Skills: Proven ability to handle intricate technical analyses and create clear, actionable reports or position papers
  • Ability to adapt quickly and operate effectively in a rapidly scaling, dynamic environment

Additional Information

The annual base salary range for this position is $170,000 — $244,375 USD 

Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Please note this is a hybrid role that requires an in-office presence 3 days/week (Tuesday-Thursday).

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Average salary estimate

$207187.5 / YEARLY (est.)
min
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$170000K
$244375K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager - Revenue Accounting, Freshworks

At Freshworks, we’re looking for a motivated Senior Manager - Revenue Accounting to join our dynamic team in San Mateo, CA. As a Senior Manager, you will dive into high-impact revenue-recognition projects that enhance our accounting and reporting capabilities. Collaborating directly with the Director of Revenue, you'll manage the complete revenue close process and technical accounting activities. Your extensive knowledge of US GAAP and strong analytical skills will be essential as you perform detailed contract reviews and ensure compliance with ASC606 requirements. You will guide a team while also describing and implementing systems for revenue recognition automation, all in a friendly, supportive workspace that champions diversity and innovation. If you're detail-oriented and eager to mentor others, this role offers a fantastic opportunity to drive productivity and accuracy at a fast-paced software company that values creativity. Join us and be part of a company that not only enhances customer experience for over 70,000 businesses globally but also prioritizes your professional growth and work-life balance.

Frequently Asked Questions (FAQs) for Senior Manager - Revenue Accounting Role at Freshworks
What are the main responsibilities of a Senior Manager - Revenue Accounting at Freshworks?

The Senior Manager - Revenue Accounting at Freshworks will oversee all revenue close and technical accounting activities. This includes performing monthly revenue cycle controls, ensuring compliance with ASC606 requirements, conducting technical accounting research, and designing processes to automate revenue recognition.

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What qualifications should I have to apply for the Senior Manager - Revenue Accounting position at Freshworks?

To qualify for the Senior Manager - Revenue Accounting role at Freshworks, candidates should have public accounting experience, ideally with a Big 4 firm. A deep understanding of ASC 606 revenue recognition principles as well as managerial experience with remote teams is essential. Proficiency with revenue recognition automation software such as Zuora Revenue or NetSuite ARM is also needed.

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How important is experience with technical accounting for the Senior Manager - Revenue Accounting role at Freshworks?

Technical accounting experience is crucial for the Senior Manager - Revenue Accounting position at Freshworks. Candidates need to have a robust understanding and application of ASC 606 principles to handle complex revenue arrangements effectively and support the team in navigating intricate technical analyses.

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What software tools and systems will be used by the Senior Manager - Revenue Accounting at Freshworks?

The Senior Manager - Revenue Accounting at Freshworks will work extensively with various software tools including Zuora Revenue and NetSuite for automating revenue recognition processes. Experience with Salesforce is also necessary as it integrates with these systems.

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What is the work environment like for a Senior Manager - Revenue Accounting at Freshworks?

Freshworks promotes a vibrant and inclusive work environment for the Senior Manager - Revenue Accounting. The role includes a hybrid work structure requiring in-office presence three days a week (Tuesday-Thursday) where collaboration and mentorship thrive in a diverse workspace.

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Common Interview Questions for Senior Manager - Revenue Accounting
Can you explain your experience with ASC 606 and how it applies to SaaS?

In your response, detail your understanding of ASC 606, including the five-step model. Highlight any specific experiences where you've applied these principles in managing revenue for SaaS companies, emphasizing compliance and challenges faced.

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How do you manage tight deadlines during the monthly close process?

Discuss your strategies for time management and organization, including tools you use to track progress. Mention any past experiences that showcase your ability to lead a team under pressure while maintaining accuracy in reporting.

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What role does technology play in revenue accounting for you?

Explain your familiarity with accounting software and automation tools such as Zuora Revenue or NetSuite. Share examples of how you have used technology to streamline processes and improve accuracy in revenue recognition.

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How would you approach mentoring a remote team?

Discuss your mentoring style and tools you utilize for effective communication and collaboration. Provide examples of how you've previously guided remote teams to improve their skills and adapt to complex accounting challenges.

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Describe a challenge you've faced in revenue recognition and how you resolved it.

Share a specific example of a challenge you've encountered in revenue recognition, detailing the situation, your analysis of the issue, the steps you took to resolve it, and the outcome.

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Why do you want to work as a Senior Manager - Revenue Accounting at Freshworks?

Demonstrate your genuine interest in Freshworks by discussing its mission and values. Highlight how your skills align with the job requirements and how you see yourself contributing to the organization's goals.

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How do you stay current with changes in accounting standards?

Talk about the resources you use to keep updated on accounting standards, such as professional associations, online courses, or webinars, and share any instances where you've implemented new knowledge in your work.

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Tell me about a time you implemented a process improvement related to revenue accounting.

Share a specific instance where you identified a gap in existing processes and designed a solution. Discuss how you enacted the change and the impact it had on the team's efficiency and accuracy.

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How would you describe your analytical skills as they relate to revenue accounting?

Provide examples that demonstrate your analytical abilities, such as successful financial forecasts, reconciliations, or comprehensive analyses you've conducted. Emphasize how these skills enable you to make informed decisions in revenue accounting.

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What is your experience with financial reporting and disclosures?

Discuss your hands-on experience with financial reporting, including specific types of reports you've prepared, your understanding of disclosures required for revenue recognition, and how you've ensured accuracy and compliance in these reports.

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Freshworks makes it fast and easy for businesses to delight their customers and employees.

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Full-time, hybrid
DATE POSTED
March 26, 2025

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