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Client Coordinator

Position Overview

The Client Coordinator Administrative Assistant will provide comprehensive assistance and support to the program management team as well as facilitating client-facing site visits and coordinating internal and external events. This role is key to ensuring smooth operations and exceptional client interactions while supporting client-facing teams in significant matters requiring their attention.

Company Overview

The work we do at FUJIFILM Diosynth Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FDB and help create the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what FUJIFILM Diosynth Biotechnologies call Genki. 

 

College Station, Texas may be a small, university town, but the lively cultural scene and local amenities make it a great place for families as well as those who want the ease of small-town life and the convenience of living close to the vibrant pulse of big cities. Eighty-seven percent of Texas' population lives within a 180-mile radius, so we are in the center of it all in Texas. And our site is nestled in the hub of innovation, representing a source of pride for the area.

 

Job Description

Essential Functions:

  • Coordinate client-facing interactions during site visits
  • Plan and manage resources such as rooms, meals, and logistics for events
  • Develop detailed agendas for client visits
  • Conduct gembas to gather insights before site visits
  • Collaborate with the commercial team to identify visit participants
  • Organize visit preparation meetings with subject matter experts (SMEs)
  • Manage and communicate the visit calendar to ensure visibility of upcoming visits
  • Ensure SLT members are prepared and briefed
  • Assist in the coordination of daily workflow, and may supervise or train other support staff or student employees
  • Perform data entry and participate in operations projects and programs
  • Organize, schedule, and plan travel arrangements for staff and visitors
  • Plan functions and supervise operations events
  • Provide support for preparation and compilation of reports, presentations, and data management functions
  • Serve as back-up and coordinate with other Administrative Assistants as required
  • All other duties as assigned

Required Skills & Abilities:

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions
  • Ability to calculate figures such as discounts, interest, commissions, proportions, and percentages
  • Ability to solve practical problems with limited standardization
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Strong organizational skills, detail-oriented, and accurate
  • Ability to multi-task and prioritize work assignments with little supervision
  • Excellent interpersonal and communication skills
  • Ability to work collectively with administrative team members and collaborate with multiple teams

Working Conditions & Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

  • Experience prolonged sitting, some bending, stooping, and stretching
  • Ability to lift up to 30 pounds
  • Use hand-eye coordination and manual dexterity to operate office equipment

Qualifications:

High school diploma or general education degree (GED) and two years of related experience

Preferred Qualifications:

  • Bachelor’s Degree in Business or related field
  • Additional certification in event planning or project management

To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.

 

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (FDBTHR@fujifilm.com or (979) 431-3500).

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CEO of FUJIFILM
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Teiichi Goto
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Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Coordinator, FUJIFILM

As a Client Coordinator at FUJIFILM Diosynth Biotechnologies in College Station, you'll be at the heart of our mission to revolutionize healthcare. This role is designed for a dynamic individual who excels in providing exceptional support to program management and is passionate about facilitating top-notch client interactions. You'll have the opportunity to coordinate insightful site visits, manage event logistics, and plan client engagements that leave a lasting impression. Not only will you be responsible for crafting detailed agendas and managing visit calendars, you will also collaborate with diverse teams to ensure everything runs smoothly. Your organizational skills will be put to the test as you assist in daily workflow and potentially supervise student employees, ensuring they too align with our driven culture of Genki. If you're looking for an opportunity to work in a supportive environment that values your input and development, while contributing to life-changing projects in biopharma, this could be the perfect fit for you. College Station offers a unique blend of small-town charm with easy access to the vibrancy of larger cities, making it an ideal location for both work and play. Join FUJIFILM Diosynth Biotechnologies and be part of a team that is making a real difference in health and wellness!

Frequently Asked Questions (FAQs) for Client Coordinator Role at FUJIFILM
What are the main responsibilities of a Client Coordinator at FUJIFILM Diosynth Biotechnologies?

As a Client Coordinator at FUJIFILM Diosynth Biotechnologies, you'll coordinate client-facing interactions during site visits, manage event logistics, and develop detailed agendas for meetings. Additionally, you'll collaborate with various teams to ensure seamless communication and organization during client engagements, making your role essential to operational success.

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What qualifications are required for the Client Coordinator position at FUJIFILM Diosynth Biotechnologies?

The required qualifications for the Client Coordinator position at FUJIFILM Diosynth Biotechnologies include a high school diploma or GED along with two years of relevant experience. Preferred qualifications include a Bachelor's Degree in a Business-related field and additional certifications in event planning or project management to enhance your capability in this multifaceted role.

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How does the Client Coordinator role contribute to client satisfaction at FUJIFILM Diosynth Biotechnologies?

The Client Coordinator role is pivotal to client satisfaction at FUJIFILM Diosynth Biotechnologies. By meticulously planning site visits, managing event logistics, and ensuring clear communication with clients, you help create seamless and engaging experiences that reinforce our commitment to exceptional service and operational excellence.

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What skills are essential for success in the Client Coordinator role at FUJIFILM Diosynth Biotechnologies?

To thrive as a Client Coordinator at FUJIFILM Diosynth Biotechnologies, strong organizational skills, excellent communication abilities, and the capacity to multitask effectively are essential. Proficiency in Microsoft Office Suite is also critical, as you'll frequently use these tools to manage documents and presentations relevant to client interactions.

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What is the work environment like for a Client Coordinator at FUJIFILM Diosynth Biotechnologies?

The work environment for a Client Coordinator at FUJIFILM Diosynth Biotechnologies is dynamic and collaborative. You'll be part of a supportive team that values innovation and performance, operating in a culture that fosters passion and motivation to succeed. The mix of small-town charm in College Station coupled with the innovative spirit of our biotechnology projects makes for an exciting workplace.

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Common Interview Questions for Client Coordinator
Can you describe your experience with coordinating client interactions?

When answering this question, ensure you illustrate specific instances where you successfully coordinated client interactions. Highlight what steps you took to make the experience seamless, how you handled any challenges, and the ultimate outcome, all of which relate to the responsibilities of a Client Coordinator at FUJIFILM Diosynth Biotechnologies.

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How do you prioritize tasks in a fast-paced environment?

In your response, discuss your strategies for prioritization, such as utilizing task lists or specific software tools. Emphasize examples from your past experience where you managed multiple tasks successfully, keeping in mind the high-demand nature of a Client Coordinator role.

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What methods do you use to ensure effective communication with clients and colleagues?

Your answer should reflect your proactive approach to communication. Talk about the importance of clarity and consistency in updates, and give examples of tools or practices you use, such as follow-up meetings or collaborative platforms, to maintain strong relationships with both clients and internal teams.

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Describe a time when you had to solve a problem unexpectedly during an event or site visit.

This is an opportunity to showcase your problem-solving skills. Share a specific situation, what the issue was, the steps you took to address it, and how you ensured that the client experience remained positive despite unforeseen challenges.

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How do you handle feedback, both positive and negative?

Discuss your openness to feedback and how you use it to improve your work. Provide examples of how you’ve successfully applied constructive criticism in past roles and how you celebrate wins when receiving positive feedback in the context of client interactions.

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What tools or software are you familiar with that would aid you in the Client Coordinator role?

List specific software tools, particularly those in the Microsoft Office Suite, as well as any event planning or project management tools you have used. Explain how you effectively utilized these tools in previous roles and how they contributed to successful client coordination.

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How would you prepare for a significant client site visit?

Outline a detailed approach to preparing for a client site visit, such as researching the client, coordinating logistics with relevant teams, creating an agenda, and ensuring that all necessary materials are organized. This will demonstrate your proactive nature and strategic planning abilities, integral to the Client Coordinator position.

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Can you give an example of how you managed competing priorities?

Provide a specific example that conveys your ability to manage competing priorities effectively. Discuss how you assessed the urgency and importance of tasks while maintaining communication with stakeholders to ensure all parties were informed and satisfied.

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In your opinion, what makes an exceptional client experience?

Share your understanding of an exceptional client experience, mentioning elements such as personalized engagement, timely communication, and attentive service. Relate this back to the role of a Client Coordinator and how you would aspire to deliver such experiences at FUJIFILM Diosynth Biotechnologies.

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What interests you about working as a Client Coordinator at FUJIFILM Diosynth Biotechnologies?

Express your enthusiasm for working in the biopharma industry and how FUJIFILM Diosynth Biotechnologies’ mission resonates with you. Discuss your desire to contribute to meaningful projects that enhance health and wellness, showcasing your alignment with the company's values and goals.

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