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Account Executive, Marketing & Communications, LE

Are you looking for a dynamic career with excellent advancement potential at a global market leader? If so, consider Gartner, the world's leading research and advisory company, serving C-suite leaders and their teams in 15,600+ distinct organizations in more than 100 countries. Gartner equips these leaders with the indispensable insights, advice, and tools to achieve their mission-critical priorities and build the successful organizations of tomorrow.

 

Account Executives are solution-oriented individuals who help clients with their most important critical challenges. The account executive is a field sales role responsible for direct client contract value retention, as well as growth through contract expansion and the introduction of new products and services. The territory for this role includes specific major client accounts and carries a sales quota of 1M+ of contract value. Gartner is a sales-driven organization, and the success of our account executives is the fuel that grows the company. #GartnerSales

 

What you’ll do:

  • Consult with C-level executives to develop and implement an effective, enterprise-wide strategy that improves the value delivered by Gartner products and services

  • Manage your accounts toward an outcome of increased customer satisfaction and an increase in retention and account growth

  • Fulfill a quota responsibility of 1M+ of contract value within a territory of major client accounts

  • Handle forecast accuracy on a monthly/quarterly/annual basis

What you need:

  • 6 – 10 years of external experience with validated consultative sales, with evidence of prior success

  • Proficiency in account planning and an understanding of territory management

  • The ability to prospect and run C-level and senior-level relationships within midsize and large organizations

  • Demonstrated intellect, drive, executive presence and sales acumen

  • Proven experience building excellent client relationships through offering beneficial, insightful and strategic insights into their businesses

  • Strong proficiency in computer skills

  • Excellent written and oral presentation skills

  • Knowledge of the full life cycle of the sales process, from prospecting to close

  • Bachelor’s degree preferred

#LI-Remote
#LI-MT2

#GBSSales

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 98,000 USD - 143,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:99527

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Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy


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Average salary estimate

$120500 / YEARLY (est.)
min
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$98000K
$143000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Executive, Marketing & Communications, LE, Gartner

Gartner is on the lookout for a passionate Account Executive in Marketing & Communications to join our vibrant team in Arlington, Virginia. If you have a knack for consultative sales and enjoy working with top-tier C-level executives, this role could be the perfect fit for you. As an Account Executive at Gartner, you will harness your expertise to develop and implement strategic solutions that enhance the value our products bring to client organizations. Your territory will encompass major client accounts, where you will play a crucial role in retaining contract value and driving growth through contract expansions. With a sales quota exceeding $1M, your skills will directly impact Gartner's growth and success. This isn’t just about numbers; it’s about building lasting relationships and improving customer satisfaction. You’ll exhibit your strong account management capabilities and rely on your business acumen to create valuable insights for our clients. We need someone with 6 to 10 years of external sales experience, preferably with a college degree, who understands the nuances of territory management. At Gartner, we pride ourselves on our commitment to diversity and inclusivity, so you'll thrive in a supportive and innovative environment. Are you ready to take the next step in your sales career? Come and be part of a company that believes in making a difference and offers outstanding career advancement opportunities!

Frequently Asked Questions (FAQs) for Account Executive, Marketing & Communications, LE Role at Gartner
What are the responsibilities of an Account Executive at Gartner?

As an Account Executive at Gartner, you will consult with C-level executives to enhance the effectiveness of our services, manage major client accounts to promote customer satisfaction, and strive to fulfill a quota of over $1M in contract value. Your role focuses on both retaining existing contracts and expanding them by introducing new products and services.

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What qualifications are required for the Account Executive position at Gartner?

To qualify for the Account Executive role at Gartner, candidates should have 6 to 10 years of experience in consultative sales, a strong understanding of account planning, and proven success in managing senior-level relationships. A bachelor's degree is preferred, along with excellent communication skills and a solid grasp of the sales process from prospecting to closing.

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What is the territory and sales quota for the Account Executive at Gartner?

The Account Executive position at Gartner includes a territory of specific major client accounts with a sales quota of over $1M in contract value. This means you will be responsible for driving sales and growth in significant client relationships, making your role critical to the overall success of Gartner.

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How does Gartner ensure employee growth and professional development?

Gartner is committed to the professional growth of its employees, offering extensive opportunities for advancement and personal development. With a supportive environment and resources for ongoing training, our team members can thrive and significantly impact our clients' success.

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What benefits do Account Executives receive at Gartner?

Account Executives at Gartner enjoy highly competitive compensation packages, including base salary, performance-based bonuses, generous PTO, and a 401k matching program. Employees can also purchase company stock at a discount and benefit from a flexible, hybrid work environment.

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Common Interview Questions for Account Executive, Marketing & Communications, LE
How do you approach consultative sales as an Account Executive?

When approaching consultative sales, it's essential to not just pitch products, but to understand the client's unique needs and business challenges. Building trust and credibility with C-level executives requires you to ask insightful questions and listen actively to their responses, allowing you to tailor solutions that truly add value.

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Can you explain a successful account growth strategy you have implemented?

To explain a successful account growth strategy, highlight a specific client interaction where you identified an opportunity for upselling or cross-selling. Share the steps you took, the relationship-building techniques you employed, and the resulting growth in contract value for that account.

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What tools or methods do you use to manage your accounts effectively?

Managing accounts effectively can be achieved through a combination of CRM tools, regular account reviews, and proactive communication with clients. Using a structured approach helps in tracking progress against targets and ensuring timely follow-ups for maintaining strong relationships.

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How do you handle objections from clients during the sales process?

Handling objections requires patience and empathy. Acknowledge the client's concerns, ask clarifying questions to understand their perspective, and present data or case studies that address those objections. This approach not only resolves their issues but also strengthens the relationship.

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What is your experience with territory management?

In discussing territory management, outline your experience in strategizing how to cover specific accounts effectively. Share examples of how you prioritized accounts, adapted to market changes, and leveraged resources to maximize coverage and meet your sales quota.

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Describe a time you increased customer satisfaction in your previous role.

Increase customer satisfaction by sharing a specific instance where you proactively addressed a client's needs or concerns. Discuss the steps you took to enhance the client's experience and the resulting positive feedback or relationship enhancement.

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How do you forecast your sales accurately?

Accurate sales forecasting involves analyzing historical data, understanding current market trends, and setting realistic expectations based on established relationships. Regular reviews and adjustments to your forecasts can lead to continuous improvement in accuracy.

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What motivates you in a sales role like the one at Gartner?

Discuss your intrinsic motivators, such as the satisfaction of solving clients' problems, achieving targets, or your passion for the industry. Highlight how contributing to the success of your clients and the company drives your motivation to excel.

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How do you maintain relationships with long-term clients?

Maintaining relationships with long-term clients involves regular check-ins, offering new insights and services relevant to their evolving needs, and being available to address any questions or concerns promptly. Building a rapport based on trust keeps lines of communication open and fosters loyalty.

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What is your strategy for building rapport with C-level executives?

Building rapport with C-level executives can be accomplished through thorough research, demonstrating how your solutions align with their strategic goals, and engaging in thoughtful conversations that show your understanding of their business challenges. Expressing genuine interest in their success goes a long way.

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Gartner delivers actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities.

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DATE POSTED
April 10, 2025

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