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Store Manager

Job Description

Do you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the right opportunity for you if you:

  • Love Retail
  • Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store.
  • Know how to take full responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues.

Responsibilities

  • Identify new customers and revenue opportunities for the store
  • Shift into high gear in a fast-paced retail store environment
  • Help outside sales in identifying, developing and maintaining wholesale accounts
  • Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results
  • Steer towards continuous improvement in processes and procedures
  • Protect and maintaining the security of store assets
  • Display pride in navigating a store recognized for safety and appearance

Qualifications

  • High School Diploma or equivalent
  • Passion for delivering customer care and building long term relationships
  • Knowledge of inventory controls, stocking levels and seasonal shifts is a plus
  • Personal drive, self-motivation and initiative to accomplish business goals
  • Customer focus and high energy in our fast-paced stores
  • Ability to operate a cash register and navigating computer and paper catalog systems
  • Passion for delivering customer care in a strong team environment
  • And if you have this, even better:
  • Technical or Trade school courses or degree
  • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
  • Entirely customer-centric (external/internal)
  • ASE Certifications

Why NAPA may just be the right place for you:

  • Outstanding health benefits and 401K
  • Bonus opportunity
  • Stable company. Fortune 200 with a family feel
  • Company Culture that works hard, yet takes care of employees
  • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer.

Next Steps:

Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com

#HTF

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Average salary estimate

$52500 / YEARLY (est.)
min
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$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager, Genuine Parts Company

Join NAPA as a Store Manager in beautiful Bellevue, IA, and take the wheel of your own career! If you’ve got a knack for leadership, a passion for retail, and a background in the automotive or related fields, this could be your dream opportunity. In this pivotal role, you’ll have the chance to lead a talented team, drive growth, and manage our store’s profits and losses (P&L) like a pro. We want someone who thrives in a fast-paced environment, understands how to identify new customers, and is eager to expand our wholesale accounts. At NAPA, it’s all about teamwork and building long-lasting relationships with our customers, so if you have a passion for stellar customer care and like to motivate others, then you’ll fit right in. Alongside your daily responsibilities, which include ensuring the safety of store assets and maintaining inventory controls, you’ll be involved in strategizing continuous improvements for processes and procedures. We’re looking for someone who’s self-motivated, possesses a high-energy attitude, and is ready to rise to the challenge. Plus, if you’ve got any automotive technical training or experience, that’ll certainly make your application shine! NAPA isn’t just about selling auto parts; we offer fantastic health benefits, a 401K plan, and opportunities for professional growth in a family-oriented culture. Ready to drive your career forward? Let’s make it happen!

Frequently Asked Questions (FAQs) for Store Manager Role at Genuine Parts Company
What are the main responsibilities of a Store Manager at NAPA?

As a Store Manager at NAPA, your main responsibilities include leading a dynamic team, driving sales growth, managing the store's profits and losses (P&L), identifying new customer opportunities, and ensuring exceptional customer service. You’ll also oversee inventory management and safety standards, making it a well-rounded and engaging role.

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What qualifications do I need to apply for the Store Manager position at NAPA?

To apply for the Store Manager position at NAPA, you should possess a High School Diploma or equivalent, along with a passion for customer care and teamwork. While experience in retail, automotive, or a related field is beneficial, qualities like self-motivation and high energy are essential. Technical or trade school background and ASE Certifications are advantageous.

Join Rise to see the full answer
What kind of company culture can I expect at NAPA as a Store Manager?

At NAPA, you can expect a vibrant company culture that values hard work while also supporting its employees. We emphasize teamwork, leadership development, and community involvement, making NAPA a great place to grow in your career as a Store Manager.

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What opportunities are available for career advancement for Store Managers at NAPA?

NAPA provides various career paths and ongoing development opportunities for Store Managers. With support from leadership, you can explore advancement within the company, whether you want to move into higher management or specialize in different areas of the automotive industry.

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Are there any bonus opportunities for Store Managers at NAPA?

Yes, Store Managers at NAPA are eligible for bonus opportunities, recognizing their hard work and contribution to the company’s success. This incentivizes you to drive sales and improve overall store performance while enjoying the rewards.

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Common Interview Questions for Store Manager
How do you approach team leadership as a Store Manager?

Effective team leadership involves clear communication, trust, and collaboration. As a Store Manager, I prioritize establishing a positive work environment, encouraging open feedback, and celebrating team successes to drive high performance and engagement.

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Can you share an experience where you successfully resolved a conflict within your team?

When conflicts arise, I focus on active listening and understanding all perspectives. I then facilitate a conversation to find common ground and a resolution that works for everyone to maintain a harmonious team dynamic.

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What strategies do you use to drive sales in a retail environment?

I assess customer needs and leverage promotions to attract new clients while enhancing existing relationships. Training my team heavily on product knowledge and customer engagement also plays a vital role in boosting sales in our store.

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How do you manage inventory levels effectively?

Utilizing inventory management systems helps track stock levels carefully. I ensure regular audits and analysis of sales trends to forecast seasonal shifts accurately, which helps optimize inventory levels and reduce waste.

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What techniques do you employ to provide exceptional customer service?

I emphasize the importance of a friendly, knowledgeable approach with customers. I train my staff to actively listen to customer needs and provide tailored solutions while ensuring follow-up for lasting relationships.

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How do you ensure the safety and appearance of the store?

Regular safety checks and employee training on safety protocols are paramount to maintaining a safe environment. I also prioritize a clean and organized store layout by implementing daily operational standards.

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What experience do you have in managing a P&L statement?

I have hands-on experience managing P&L statements by closely monitoring income and expenses. I utilize this data to make informed decisions on operations and initiatives that enhance profitability.

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How do you adapt to changes in the retail market?

I stay proactive by keeping an eye on market trends and customer feedback. Adapting our strategies based on data analytics allows us to remain competitive and seize new opportunities in the retail space.

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What is your approach to training and developing team members?

I believe in tailored training approaches that cater to individual strengths. Regular mentorship and hands-on experience allow team members to grow their skills, gaining confidence in their roles.

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How would you handle an underperforming employee?

I focus on open dialogue to understand the challenges the employee may be facing. Together, we would set clear performance goals and provide the necessary support and resources to help them improve.

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DATE POSTED
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