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Job details

Home Health Account Executive

Job Title 

Home Health Account Executive

Location

Johnstown, PA, USA

Additional Location(s)

Employee Type

Employee

Working Hours Per Week

40

Job Description

At AHN Healthcare@Home, we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Health Clinical Support Team Coordinator License Practical Nurse collaborate to provide management and delivery of patient care plans.

In partnership with Allegheny Health Network, AHN Healthcare@Home is an accredited recognized leader in home health and hospice. We are a proud and passionate team that works together to provide the highest quality patient care – care that makes a significant impact on people’s lives every day.

Our high value rewards package:

  • Up to (22) paid holiday and personal days off in year one
  • 401k plan with matching contributions
  • DailyPay: Access your money when you want it!
  • Industry-leading 360 You benefits program
  • Company paid emotional health and wellness support for you and your family
  • Adoption assistance
  • Access to Ramsey SmartDollar

Certain benefits may vary based on your employment status.

What you’ll do in this role:

  • Build and maintain relationships with all existing referral sources.
  • Actively prospect for new referral sources based on the Agency’s scope of service.
  • Work closely with Marketing, Agency Administrator and Clinical Management to ensure that the demand for clinical care is aligned with our capacity and at no time compromises the Agency’s ability to provide the best quality care for our patients.
  • Educate referral sources on the Home Health, Journey, Palliative, and Hospice offering.  This may include: hospitals, skilled nursing facilities, assisted living facilities, independent living facilities, and physicians.
  • Coordinate care for patients by clearly and effectively communicating with referral sources and the internal clinical operations team.

We are looking for compassionate Home Health Account Executive with:

  • Associates Degree, Bachelor’s Degree preferred.
  • One-year of healthcare, home health or hospice sales experience preferred.
  • Understands all federal and state laws pertaining to the marketing of home care and ensures total compliance with marketing staff.
  • Committed to providing highest-level customer service to our referral sources.

Questions? Call us at (888) 444-0454.

We are an equal opportunity employer and value diversity at our company.

NOTICE:

  • Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
  • By supplying your phone number, you agree to receive communication via phone or text.
  • By submitting your application, you are confirming that you are legally authorized to work in the United States.

AHN Healthcare@Home is an Equal Opportunity Employer

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Home Health Account Executive, GHC

As a Home Health Account Executive at AHN Healthcare@Home in Johnstown, PA, you'll be a vital link in our extraordinary care team. Committed to revolutionizing patient care, you'll play a pivotal role in cultivating and nurturing relationships with our referral sources, which includes hospitals, assisted living facilities, and physicians. Your experience in healthcare, whether it’s from a sales or clinical perspective, will empower you to effectively educate these partners about our comprehensive services, covering everything from home health to hospice care. You'll work collaboratively with our talented Marketing team and Clinical Management to ensure we're meeting the needs of our patients while maintaining high standards of care. With your background, you’ll actively seek new referral opportunities that align with our agency’s mission and values. We prioritize teamwork and communication, so expect to coordinate closely with both referral sources and internal teams to deliver top-notch patient care. We want someone who brings fresh ideas and a commitment to service excellence to our passionate group. If you're looking for a role that makes a meaningful impact in people’s lives every day while also enjoying a fantastic benefits package, AHN Healthcare@Home might be the perfect fit for you!

Frequently Asked Questions (FAQs) for Home Health Account Executive Role at GHC
What are the key responsibilities of a Home Health Account Executive at AHN Healthcare@Home?

The Home Health Account Executive at AHN Healthcare@Home plays a crucial role in building and maintaining relationships with referral sources, actively seeking new partnerships, coordinating patient care, and educating various facilities about our services. Fostering effective communication with both referral sources and our internal clinical operations team is essential to ensuring the best quality of care for our patients.

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What qualifications are needed for the Home Health Account Executive position at AHN Healthcare@Home?

Candidates for the Home Health Account Executive role at AHN Healthcare@Home should ideally possess an Associate's or Bachelor's degree, with one year of healthcare, home health, or hospice sales experience preferred. A solid understanding of federal and state laws regarding home care marketing is also vital, along with a strong commitment to providing exceptional customer service.

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How does the Home Health Account Executive contribute to patient care at AHN Healthcare@Home?

The Home Health Account Executive contributes to patient care at AHN Healthcare@Home by ensuring that referral sources are educated about our comprehensive service offerings. This information is crucial for coordinating the effective delivery of care plans. By maintaining relationships and clear communication with referral sources, they help ensure that patients receive timely and high-quality care.

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What kind of work environment can a Home Health Account Executive expect at AHN Healthcare@Home?

At AHN Healthcare@Home, Home Health Account Executives can expect a collaborative and supportive work environment centered around teamwork. The company values diversity and offers a high-value rewards package that includes generous paid time off and benefits that contribute to both personal well-being and professional growth.

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What growth opportunities exist for Home Health Account Executives at AHN Healthcare@Home?

Home Health Account Executives at AHN Healthcare@Home have numerous growth opportunities. The combination of hands-on experience in the field, ongoing professional development, and exposure to various departments allows for career advancement and the chance to refine skills. The agency encourages its employees to pursue their career aspirations within a supportive environment.

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Common Interview Questions for Home Health Account Executive
How do you prioritize your relationships with referral sources as a Home Health Account Executive?

To prioritize relationships with referral sources, focus on establishing trust through consistent communication and responsiveness to their needs. Share insights about patient outcomes and successes to reinforce the value of your partnership. Being proactive and maintaining regular check-ins can significantly enhance these relationships.

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What strategies would you use to educate referral sources about AHN Healthcare@Home's services?

Educational strategies might include creating tailored presentations that address each referral source's specific needs, providing relevant handouts that summarize our services, and hosting informational sessions. Personal stories and case studies can also help illustrate the impact of our services more effectively.

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Can you describe your experience related to health care sales?

Highlight specific roles where you've engaged in sales in the healthcare sector. Discuss your approach to building relationships, understanding client needs, and achieving sales targets. Focus on results achieved, such as increased referrals or improved patient outcomes, to demonstrate your effectiveness in the role.

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How would you handle a situation where a referral source is unhappy with our services?

In such situations, I would first listen carefully to their concerns without interrupting. Then, validating their feelings and promptly addressing the issue while collaboratively exploring solutions ensures they feel heard and valued. Regular follow-ups after implementing changes can also help rebuild trust in our services.

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What compliance regulations must you keep in mind in your role?

Understanding federal and state laws regarding healthcare marketing is crucial. In my role, I'd ensure we're compliant with regulations such as HIPAA, which safeguards patient information, and any laws related to marketing home health services to maintain the integrity of our agency and trust with referral sources.

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Describe how you would identify and pursue new referral sources?

I would start by researching local healthcare providers and facilities that align with our services. Attending community events, networking with industry professionals, and leveraging existing relationships can help uncover potential referral sources. Creating a personalized outreach strategy for each prospect will support a successful approach.

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How do you ensure clear communication with internal clinical teams?

I believe in fostering open lines of communication through regular meetings and updates to align goals. I would utilize collaborative tools and develop an efficient referral process; simple documentation can support clear communication regarding patient needs and expectations.

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What role does teamwork play in being an effective Home Health Account Executive?

Teamwork is fundamental in this role, as collaborating with marketing teams, clinical staff, and external partners allows for seamless patient care. Sharing insights and information within the team enhances service delivery and ensures everyone is aligned with the agency's mission.

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How do you measure success in your position as a Home Health Account Executive?

Success can be measured through various metrics: the number of new referrals, satisfaction ratings from referral sources, and the effectiveness in coordinating care. Regularly reviewing these metrics and seeking feedback will help achieve goals and identify areas for improvement.

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What motivates you in a Home Health Account Executive role?

My motivation stems from making a tangible difference in patients' lives. Knowing I play a role in connecting families with the best care enhances my commitment to building relationships and continuously improving our services. The passion for helping others drives my success as a Home Health Account Executive.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 15, 2025

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