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Digital Customer Engagement Specialist

GitLab is an open core software company that develops an AI-powered DevSecOps Platform. They are looking for a Digital Customer Engagement Specialist to manage digital outreach programs and enhance customer experience.

Skills

  • Experience in Customer Success or Marketing
  • Data analysis and reporting skills
  • Knowledge of customer success tools
  • Strong organizational skills
  • Excellent communication skills
  • Experience with marketing automation tools

Responsibilities

  • Assist in planning and executing digital programs
  • Coordinate with cross-functional teams
  • Analyze data to identify trends and inform decisions
  • Prepare reports on program progress and outcomes
  • Establish and manage project management frameworks
  • Maintain documentation of team activities

Education

  • Bachelor's degree in relevant field preferred

Benefits

  • Unlimited PTO
  • Equity Compensation
  • Growth and development budget
  • Parental leave
  • Home office support
To read the complete job description, please click on the ‘Apply’ button

GitLab is a complete DevOps platform, delivered as a single application that's fundamentally changing the way Development, Security, and Ops teams collaborate and build software.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Dare to be Different
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Time-Off
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$62,700/yr - $134,400/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 30, 2024

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