Technical Product Marketing Manager (AI) - job 1 of 2

As a Technical Product Marketing Manager (AI) at Glean, you will be tasked with understanding generative AI and crafting messaging tailored for technical audiences. This includes creating demos, writing whitepapers, and building technical collateral for product launches, particularly focused on our intelligent agents and AI offerings. Your role is fundamentally about simplifying complex technological concepts to communicate them effectively across various audiences.

To qualify for the Technical Product Marketing Manager (AI) role at Glean, candidates should have at least 3 years of experience in technical marketing, product marketing, or equivalent fields within AI, data, or search. A bachelor’s degree in engineering or computer science is essential, as is proficiency in programming languages like Python, Java, or Go. We're looking for someone who is proactive and passionate about AI and knowledge work.

Important skills for a Technical Product Marketing Manager (AI) at Glean include a deep understanding of large language models, experience with AI technologies, and the ability to create engaging technical documentation. Additionally, the ability to communicate complex ideas to both technical and non-technical audiences is crucial, as well as a growth mindset to continuously learn and adapt.

In the role of Technical Product Marketing Manager (AI) at Glean, your contributions are pivotal in shaping how organizations leverage AI to streamline knowledge work. By creating insightful technical assets and demos, you help ensure that Glean’s innovative offerings are understood and utilized effectively, directly aligning with our mission to enhance productivity and creativity in the workplace.

A typical workweek for a Technical Product Marketing Manager (AI) at Glean involves collaborating with engineering teams to understand product features, creating demos, refining messaging, and preparing for product launches. Since the role requires in-person collaboration three days a week in Palo Alto, expect to engage actively with peers in brainstorming sessions, technical discussions, and customer feedback analysis.

When answering this question, highlight specific projects or technologies you've worked on involving generative AI. Discuss what insights you've gained from those experiences and how they can apply to Glean's mission. Be sure to convey your passion for AI and the future of work, demonstrating how that aligns with our goals.

To address this, explain how you tailor your approach based on your audience’s knowledge. Discuss your methods for simplifying complex concepts, such as using graphics or examples, to make the information more accessible. Highlight your experiences where your documentation effectively helped bridge understanding between technical and non-technical stakeholders.

When responding, discuss specific strategies you employ, such as using analogies, visual aids, or real-world examples. Mention any tools you've used for presentation or communication that have helped you clarify complex topics for various audiences, showcasing your adaptability and communication skills.

Your answer should demonstrate a proactive approach to learning, whether through online courses, attending webinars, or following industry leaders and publications. Illustrate how this continuous learning helps inform your work as a Technical Product Marketing Manager (AI) and how you can apply recent trends or insights at Glean.

Share details of a specific demo, outlining what the objectives were, how you executed the demo, and the feedback you received. Focus on metrics or outcomes if possible, discussing any technical challenges you overcame and how this experience can translate to demonstrating Glean's capabilities.

In your response, emphasize your understanding of Glean’s unique value proposition, such as the integration of AI with enterprise knowledge systems. Discuss how Glean's approach to making AI user-friendly and accessible can help companies harness greater value from their data and improve efficiency.

Address this question by showcasing your problem-solving skills. Talk through how you would analyze the situation, gather stakeholder feedback, and adapt your marketing strategies. Stress the importance of learning from setbacks for future success, demonstrating your resilience and commitment to Glean’s standards of excellence.

Describe your methods for gathering customer feedback, such as surveys, interviews, or analytics. Discuss how you analyze this data to inform product development and marketing strategies. Highlight how understanding customer pain points aligns with Glean's mission to simplify and enhance the knowledge work experience.

Explain your approach to time management and prioritization, discussing tools or frameworks you use to keep track of tasks. You may want to mention how you assess project urgency and importance, effectively balancing short-term needs with long-term goals, ensuring alignment with Glean's objectives.

Share your enthusiasm for Glean’s mission and product offerings. Discuss how your passion for AI aligns with our vision of transforming work through technology. Highlight what excites you about contributing to a talented and diverse team committed to making a meaningful impact in the enterprise landscape.