House Attendant

The House Attendant at Aimbridge Hospitality is responsible for maintaining cleanliness and sanitation in public areas while providing exceptional guest service. Key duties include cleaning lobbies and hallways, responding to guest requests, assisting with event setups, and ensuring safety compliance. Your role is crucial in creating a welcoming environment for guests.

To qualify for the House Attendant role at Aimbridge Hospitality, you should have a high school diploma or equivalent, along with experience in a hotel or similar field preferred. Additionally, a valid driver's license for the applicable state and a satisfactory Motor Vehicle Driving Record (MVR) are essential. Attention to detail and the ability to perform tasks under pressure are also important.

Aimbridge Hospitality provides comprehensive support for its House Attendants by fostering a friendly team environment and encouraging open communication. Employees also benefit from structured training programs to enhance their skills and a competitive benefits package that supports both personal and professional growth.

House Attendants at Aimbridge Hospitality enjoy a range of benefits after an initial waiting period. These include medical, dental, and vision coverage, paid time off, a 401k retirement plan, short-term and long-term disability income, and access to an Employee Assistance Program. Additionally, the option for Daily Pay is available!

While previous experience in hospitality or a related field is preferred for the House Attendant position at Aimbridge Hospitality, it's not strictly necessary. A positive attitude, a strong work ethic, and a willingness to learn are equally valued. We believe in providing on-the-job training to help you succeed!

When answering this question, highlight specific cleaning practices you've followed in past roles, emphasizing your attention to detail and the importance of sanitation in ensuring guest satisfaction.

Focus on your communication skills and ability to remain calm under pressure. Explain a situation where you successfully resolved a guest's concern, demonstrating your commitment to customer service.

Discuss the importance of collaboration in achieving shared goals. Share an example from your previous experience where teamwork led to a positive outcome, showing that you value working together with colleagues.

Demonstrate your organizational skills by explaining how you assess the urgency of tasks and prioritize accordingly. Make sure to mention the importance of maintaining high standards of cleanliness while being responsive to guest needs.

Explain your understanding of workplace safety protocols and how you stay updated on compliance policies. Provide an example where your adherence to safety measures ensured a safe environment for guests and staff.

Discuss your strategies for monitoring inventory levels and maintaining equipment. Emphasize your attention to detail and the importance of reporting issues promptly to ensure efficient operations.

Share a specific story where you exceeded a guest's expectations. Highlight your proactive nature, creativity, and commitment to providing top-notch service.

Emphasize your passion for helping others and creating positive experiences. Discuss how working in hospitality aligns with your personal values and ambitions.

Articulate your communication style clearly, emphasizing being approachable, responsive, and professional. Provide examples of how you adapt your communication based on the audience - whether it’s with guests or team members.

Research Aimbridge Hospitality and express your admiration for the company’s values and commitment to excellent service. Share how your goals align with the company’s mission and how you can contribute positively to their team.