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(Sales Associate, Part-Time) Editor, Dallas

Glossier is a people-first beauty company seeking passionate Editors to inspire exceptional customer experiences and foster connections within the community.

Skills

  • Customer service
  • Retail experience
  • Team collaboration
  • Operational excellence
  • Multitasking

Responsibilities

  • Model and coach customer experience principles
  • Become an expert on product portfolio
  • Fulfill customer order requests
  • Develop relationships with repeat customers
  • Monitor customer feedback
  • Serve as a product guru for demonstrations
  • Restock and replenish inventory
  • Observe confidentiality on sensitive information

Education

  • High school diploma or equivalent

Benefits

  • Employee discounts
  • Flexible scheduling
  • Inclusion-focused work environment
To read the complete job description, please click on the ‘Apply’ button
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CEO of Glossier
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Emily Weiss
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What You Should Know About (Sales Associate, Part-Time) Editor, Dallas, Glossier

At Glossier, we're not just a beauty brand; we’re a community bringing joy and connection to everyone we meet. As a Part-Time Sales Associate, known as an Editor, in our Dallas store, you'll be at the forefront of creating memorable and inspiring experiences for our customers. Your role will be all about ensuring that our customers feel valued, whether they're browsing our products or simply stopping by to say hi. You'll become an expert on our product line, sharing your knowledge and enthusiasm with each visitor while nurturing relationships that keep them coming back. In this role, teamwork is key; you’ll collaborate closely with fellow team members, fostering an environment where positivity and fun reign. You'll be actively involved in all aspects of store operations, from helping with inventory to assisting with customer inquiries and experiences. With your passion for beauty and commitment to operational excellence, you will champion our core values of inclusion, curiosity, and customer devotion in everything you do. Your day-to-day might include restocking products, engaging with customers to help them find their perfect match, or taking part in exciting display activations. If you're looking for a fulfilling role that allows you to connect with others and be part of a team that values every member, this is the job for you. Join us in Dallas and make an impact on your community through beauty, one smile at a time!

Frequently Asked Questions (FAQs) for (Sales Associate, Part-Time) Editor, Dallas Role at Glossier
What are the responsibilities of a Sales Associate, Part-Time Editor at Glossier in Dallas?

As a Sales Associate, Part-Time Editor at Glossier in Dallas, you will be responsible for creating memorable customers experiences, embodying Glossier’s core values of being devoted, inclusive, and results-driven. Your duties will include engaging with customers, sharing your expertise on products, managing inventory, fulfilling customer order requests, and fostering strong relationships with returning patrons.

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What qualifications do I need to apply for the Sales Associate, Part-Time Editor role at Glossier?

To apply for the Sales Associate, Part-Time Editor position at Glossier in Dallas, you should have at least 2 years of experience in a fast-paced customer service environment, preferably in retail or hospitality. It's advantageous to have a background in beauty or skincare sales. Flexibility in your scheduling, including availability on evenings and weekends, is also required to fully meet customer needs.

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How does Glossier support teamwork among its Sales Associates, Part-Time Editors?

At Glossier, teamwork is central to our culture. As a Sales Associate, Part-Time Editor, you’ll work closely with leadership and fellow team members, ensuring effective communication and collaborations on various special projects. The environment encourages optimism, joy, and fun, making it a supportive space for building camaraderie while striving for excellence in customer service.

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What does a day in the life of a Sales Associate, Part-Time Editor at Glossier in Dallas look like?

A day in the life of a Sales Associate, Part-Time Editor at Glossier includes engaging with customers to help them find products that suit their needs, restocking and managing inventory, participating in visual merchandising projects, and handling various operational tasks. Each day offers a blend of customer interaction, teamwork, and creativity that keeps the role exciting and impactful.

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What kind of growth opportunities does Glossier offer for Sales Associates, Part-Time Editors?

Glossier is committed to employee development and growth, providing various opportunities for Sales Associates, Part-Time Editors to enhance their skills in customer service, product knowledge, and operational excellence. Team members are encouraged to pursue advancement within the company, with the support of their leadership teams, potentially opening doors to various roles as they grow their careers within the Glossier community.

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Common Interview Questions for (Sales Associate, Part-Time) Editor, Dallas
Can you describe your approach to creating memorable customer experiences as a Sales Associate?

When answering this question, focus on your passion for customer service and your ability to connect with individuals. Discuss techniques you use to engage customers, such as active listening, personalized recommendations, and follow-ups to build relationships. Share specific examples of past experiences where you made a significant impact on a customer.

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How do you stay informed about beauty products and trends?

Emphasize your commitment to staying current with beauty industry trends through various channels, such as social media, beauty blogs, and product training sessions. Mention any experience you have in researching or testing products, and how that informs your recommendations and interactions with customers.

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What strategies would you use to foster teamwork among your colleagues?

Highlight your collaborative nature and share specific examples of how you have successfully worked as part of a team in the past. Discuss strategies like open communication, sharing feedback, and celebrating team successes, which help in creating a supportive and cohesive work environment.

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How would you handle a difficult customer interaction?

When faced with a difficult customer, your approach should include active listening and empathy. Explain how you try to understand their concerns fully before providing solutions. Share an example of how you effectively de-escalated a challenging situation and turned it into a positive experience.

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What does being a brand ambassador mean to you?

Explain what it means to you to represent a brand, focusing on your alignment with Glossier's values of inclusion, customer devotion, and authenticity. Share how you embody these values in your interactions with customers and fellow team members, fostering a positive brand image.

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Describe a time when you went above and beyond for a customer.

Provide a specific example of a situation where you exceeded a customer’s expectations, discussing what you did and the outcome. This demonstrates your commitment to exemplary customer service and your proactive approach to ensuring a positive experience.

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How do you prioritize tasks in a fast-paced retail environment?

Discuss your organizational skills and the techniques you use to prioritize tasks, such as listing duties in order of urgency or frequency. Share past experiences where you've successfully managed multiple responsibilities without compromising service quality.

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What steps do you take to ensure compliance with safety standards?

Talk about your understanding of safety protocols and the importance of maintaining a safe work environment for both customers and staff. Provide examples of your adherence to these standards in previous roles and how you proactively report and address safety concerns.

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How would you contribute to creating a positive store culture?

Emphasize the importance of positivity in customer service and teamwork. Discuss how you would encourage an inclusive, supportive atmosphere among team members, and provide specific examples of how you've fostered a positive culture in past roles.

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How do you handle feedback about your performance?

Explain that you view feedback as a growth opportunity. Discuss how you actively seek constructive criticism and use it to improve your performance. Share a specific instance when feedback helped you make a positive change in your approach to work.

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Founded in 2014 by Emily Weiss, Glossier is a skincare and beauty brand that started out as a online-only company. It has gained recognition for being a diversity champion, showcasing individuals of various skin tones, ages, and genders.

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BADGES
Badge Women LedBadge ChangemakerBadge Diversity ChampionBadge Future MakerBadge InnovatorBadge Office Vibes
CULTURE VALUES
Inclusive & Diverse
Customer-Centric
Feedback Forward
Growth & Learning
Take Risks
Diversity of Opinions
Mission Driven
Dare to be Different
Empathetic
Collaboration over Competition
BENEFITS & PERKS
Paid Volunteer Time
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
401K Matching
Disability Insurance
Life insurance
Learning & Development
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 14, 2025

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