Job details

Patient Care Coordinator

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Are you detail-oriented and seeking to make a positive impact in a professional office environment?

At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.

Compensation is $15/hour.

Responsibilities

>Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.

> Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.

> Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.

> Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.

>Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.

>HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).

> Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.

> Welcoming Environment: Maintain a clean and inviting office and work environment.

Qualifications

> Education: High School diploma or equivalent is required.

> Experience: 2 years of office experience is preferred.

> Customer Service: 2 years of customer service experience is preferred.

> Technical Skills: Proficiency in MS Office is required.

Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.

Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.

#LI-Beltone

Average salary estimate

$31200 / YEARLY (est.)

min

max

$31200K

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What You Should Know About Patient Care Coordinator, gn

Are you passionate about providing exceptional patient care and ready to take the next step in your career? At Beltone in Loganville, GA, we're on the lookout for a dedicated Patient Care Coordinator to join our incredible team. You will play a vital role in ensuring every patient has an extraordinary experience during their visit. Your responsibilities will include answering phone calls with professionalism, assisting our Hearing Care Practitioner with essential office tasks, and utilizing our scheduling system to optimize testing opportunities. You will also engage with patients, reaching out to keep them informed and excited about their appointments. Our commitment to community engagement will see you collaborating on marketing strategies to build relationships that foster referrals. Your attention to detail will be crucial in maintaining HIPAA compliance and managing our clinic's financial operations. To thrive in this role, we prefer candidates with a high school diploma, two years of office and customer service experience, and proficiency in MS Office. At Beltone, we pride ourselves on creating a supportive workplace where your contributions are valued, and you are encouraged to grow professionally. If you're looking for a role that allows you to make a significant impact in people's lives while working in a positive environment, we'd love to meet you!

Frequently Asked Questions (FAQs) for Patient Care Coordinator Role at gn

What responsibilities does a Patient Care Coordinator at Beltone in Loganville have?

As a Patient Care Coordinator at Beltone in Loganville, your core responsibilities will include answering patient inquiries, managing scheduling efficiently, and supporting our Hearing Care Practitioner with administrative tasks. You'll also focus on patient outreach to foster ongoing relationships and promote community engagement through marketing initiatives.