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Technical / Go High Level Specialist - Fully Remote

Company Overview

At The Growth Partner we assist marketing agencies around the globe to grow with predictability and scalability.

In less than 3 years, we’ve grown our business from 0 to multi-8 figures and will hit the 9-figure mark later this year.

At The Growth Partner, we’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to desperate business owners. We’re at the forefront of the $1.3 trillion AI revolution, empowering our members to earn $500+ per hour with just a few clicks. Whether through our AI Agency Incubator (Self-Guided), AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success—like Luke’s $60K in 17 days or Elizabeth’s $75K deal. Join us to be part of a movement that’s transforming lives while working just 4 hours a week!

Visit our Websites:

https://www.thegrowthpartner.io/

https://aiarbitrageagency.com/

Our Co-Founder, Jordan Lee, talking about the business:

https://www.loom.com/share/901416c6dac648acbe8a8b7fad8198d4

Why Join The Growth Partner?

Be part of a cutting-edge company leading the AI revolution, with a proven system that delivers results.

Work in a dynamic, remote environment with a team dedicated to transforming lives.

Opportunity to grow with a company experiencing rapid growth, as we scale to support more members.

Make a direct impact on our members’ success, helping them achieve life-changing wins like $60K in 17 days.e.

Refer video of Matthew Jones, our Managing Director, discussing his career progression journey and personal growth with since joining the Growth Partner 15 months ago:

https://f.io/Tn1Z6w4m

Role Overview:
We’re seeking a skilled Technical Support Specialist to join our team and support our members in navigating the technical aspects of their AI arbitrage journey. In this role, you’ll handle technical inquiries, manage member accounts, create automations, and design landing pages, with a primary focus on Go High Level. You’ll play a key role in delivering the seamless experience that helps our members thrive in the AI revolution.

Key Responsibilities:

  • Respond to and resolve technical support inquiries from members via email and community platforms (e.g., Heartbeat), ensuring resolution within 24 hours.
  • Provide expert support for Go High Level, including setup, troubleshooting, and optimization, as well as other platforms like Zapier and our proprietary AI Toolkit.
  • Offer internal technical support to our team, including Customer Success Coordinators and Personal Growth Partners, with a focus on Go High Level workflows.
  • Manage new member account setups in the member portal and Go High Level, ensuring smooth onboarding for all programs (Incubator, Accelerator, Launchpad).
  • Develop and maintain automations in Go High Level to streamline member workflows, such as lead generation and client delivery processes.
  • Design and update landing pages and websites within Go High Level for members, aligning with their niche and offer to help them attract clients.
  • Provide training and support to members on using Go High Level, the AI Toolkit, and other technical platforms to maximize their success.

Results (Expected Outcomes):

  • Swift resolution of technical issues, ensuring members experience minimal disruption in their journey to their first $5,000+ deal.
  • Accurate and timely setup of member accounts in Go High Level and the member portal, enabling a seamless onboarding experience.
  • Timely delivery of landing pages and automations in Go High Level, with regular updates to members on project progress.
  • Efficient automations in Go High Level that enhance member workflows, such as lead gen systems or client delivery setups.
  • High-quality, niche-specific landing pages and websites built in Go High Level that help members attract and convert clients.
  • Increased member confidence and proficiency with Go High Level and our AI tools, leading to higher satisfaction and retention rates.
  • Proven technical skills and at least 2 year's experience in a technical support role, ideally in a SaaS or online education environment.
  • Advanced proficiency with Go High Level, including automations, landing page design, and CRM management.
  • Familiarity with additional tools like Zapier and Heartbeat for community and automation support.
  • Strong problem-solving skills with a keen attention to detail to troubleshoot issues effectively.
  • Excellent communication skills to provide clear, actionable guidance to members and internal teams.
  • Ability to manage multiple tasks, prioritize effectively, and meet tight deadlines (e.g., 24-hour resolution goal).
  • Passion for AI and helping entrepreneurs succeed in a fast-growing industry.

Pay:

  • Total potential OTE = $24,000 to $44,000 per annum
  • Based on track record and experience

Additional benefits:

  • 1-1 Personal Development Coaching from C-Suite Level
  • Access to $20,000 of training
  • Opportunity to grow with a company experiencing rapid growth, as we scale to support more members.

Average salary estimate

$34000 / YEARLY (est.)
min
max
$24000K
$44000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Technical / Go High Level Specialist - Fully Remote, Growth Partner & Consultancy Limited

Join The Growth Partner as a Technical / Go High Level Specialist, where you'll be instrumental in our mission to support marketing agencies all around the globe in their AI arbitrage journey. At The Growth Partner, we're not just another tech company; we're at the forefront of the AI revolution, helping members achieve monumental successes like $60K in just 17 days. In this fully remote role, you’ll respond to technical inquiries from our energetic community of members via email and platforms like Heartbeat. You'll be diving deep into the intricacies of Go High Level, troubleshooting, and designing compelling landing pages that convert leads into customers. Your skills will shine as you manage member accounts and automate workflows to streamline their processes. Your problem-solving aptitude and communication skills will ensure our members feel supported every step of the way—whether they're learning to utilize Go High Level or tapping into our proprietary AI Toolkit. Additionally, your responsibility for onboarding new members will set them up for success in their AI ventures. You will truly make a difference in their lives, helping them navigate their first $5,000+ deals with confidence and skill, all while enjoying the benefits of a dynamic remote work environment that promotes personal and professional growth. Ready to join us in transforming lives through technology and innovation? Let’s make it happen together at The Growth Partner!

Frequently Asked Questions (FAQs) for Technical / Go High Level Specialist - Fully Remote Role at Growth Partner & Consultancy Limited
What are the main responsibilities of a Technical / Go High Level Specialist at The Growth Partner?

The Technical / Go High Level Specialist at The Growth Partner is tasked with handling technical support inquiries, managing member accounts, creating automations, and designing landing pages primarily using Go High Level. You'll provide expert support for setups and troubleshooting while ensuring a seamless onboarding process for new members.

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What qualifications are needed for the Technical / Go High Level Specialist position at The Growth Partner?

To become a Technical / Go High Level Specialist at The Growth Partner, candidates should possess a solid technical background with at least two years of experience in a support role, ideally in a SaaS or online education setting. Proficiency in Go High Level, along with strong problem-solving skills and excellent communication abilities, are crucial.

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How can the Technical / Go High Level Specialist role impact members at The Growth Partner?

This role greatly impacts members by delivering swift technical support, enhancing member workflow automation, and helping them create effective landing pages. The Specialist ensures that members have the skills and confidence they need to succeed in their AI ventures, contributing to life-changing income opportunities.

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What skills are essential for success as a Technical / Go High Level Specialist at The Growth Partner?

Essential skills for the Technical / Go High Level Specialist at The Growth Partner include advanced proficiency in Go High Level, problem-solving capabilities, strong attention to detail, and excellent communication skills. A passion for AI and a commitment to helping entrepreneurs achieve success are also key.

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What are the benefits of working remotely as a Technical / Go High Level Specialist at The Growth Partner?

Working remotely as a Technical / Go High Level Specialist at The Growth Partner allows for flexibility, a dynamic work environment, and the chance to be part of a company that's experiencing rapid growth. Employees also benefit from personal development coaching and extensive training resources.

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Common Interview Questions for Technical / Go High Level Specialist - Fully Remote
Can you describe your experience with Go High Level and how you would use it to support members?

When answering this question, highlight specific projects where you've utilized Go High Level. Discuss how you've set up automations or designed landing pages and emphasize your knowledge of troubleshooting and optimization to enhance user experience.

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How do you handle high-pressure situations or tight deadlines in a technical support role?

Showcase your time management skills and ability to prioritize tasks. Provide an example of a previous situation where you effectively managed multiple technical issues, detailing how you ensured timely resolutions while maintaining quality support.

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What strategies do you use when explaining technical concepts to non-technical team members?

Emphasize your communication skills by illustrating your approach to simplifying complex topics. Share instances where you've successfully communicated technical information in a relatable manner, ensuring understanding and engagement from audience members.

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Can you discuss a time when you improved an existing process at work?

Provide a specific example where your initiative or expertise improved workflows or member experiences. This could be automating certain tasks using Go High Level or streamlining onboarding processes, focusing on the tangible benefits of your contributions.

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What do you find most exciting about working in the AI industry?

Share your passion for technology and innovation in the AI space. Discuss how AI revolutionizes businesses and mention your eagerness to contribute to this growth by helping entrepreneurs leverage these tools effectively at The Growth Partner.

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How would you approach troubleshooting a complex technical issue raised by a member?

Outline your methodical troubleshooting approach, emphasizing active listening to fully understand the issue. Discuss steps such as gathering necessary information, testing solutions, and following up with the member to ensure satisfactory resolution.

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What tools do you rely on for managing member accounts and workflows?

Mention essential tools like Go High Level, Zapier, and Heartbeat you’ve used in previous roles. Talk about how you effectively utilize these tools to manage technical support inquiries and streamline automations for members.

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How do you stay up-to-date with the latest developments in technology and SaaS solutions?

Share your personal strategies for professional growth, such as following industry news, listening to tech podcasts, or participating in webinars. Emphasize your commitment to continuous learning to serve members better in your role.

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What motivates you to help others succeed in their businesses?

Discuss your passion for entrepreneurship and how helping others realize their goals is fulfilling. Share personal stories of successes from past roles that inspire you to contribute positively at The Growth Partner.

Join Rise to see the full answer
Why do you want to join The Growth Partner as a Technical / Go High Level Specialist?

Express your enthusiasm for being part of The Growth Partner's transformative mission and growth trajectory. Highlight how the role aligns with your skills and aspirations, emphasizing your desire to support a community of ambitious entrepreneurs.

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DATE POSTED
March 30, 2025

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