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FOOD SERVER - YOUYU-SEASONAL image - Rise Careers
Job details

FOOD SERVER - YOUYU-SEASONAL

Overview

It is the responsibility of the server to provide high quality food and beverage service ensure that guest have an amazing experience.

Responsibilities

  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible
  • Thank guests with genuine appreciation and provide a fond farewell
  • Anticipate guests’ service needs
  • Engage guests in conversation regarding their stay, property services, and area attractions
  • Monitor dining rooms for seating availability, service, safety, and well being of guests.
  • Take the guest order, always trying to use suggestive sell / upselling techniques
  • Serve food and beverage to guest throughout the F&B venue
  • Running food from the kitchen out to dining guest
  • Pre-bus and bus tables throughout shift utilizing a tray
  • Complete open and closing side duties during the shift
  • Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
  • Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests.
  • Process all guest orders thru the POS terminal
  • Adhere to the Hard Rock cash handling policy
  • Adhere to PCI compliance about protecting guest information
  • Maintain cleanliness of work areas throughout the shift, practicing clean as you go procedures
  • Notify management of maintenance repair issues
  • Complete any additional reasonable requests by management

Qualifications

  • Minimum six (6) months of related experience required
  • Able to work a varied work schedule to include nights, weekends, and holidays.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  • Be flexible and adaptable to change.
  • Adheres to state liquor laws and beverage control procedures that pertain to serving and handling.
  • Serve-safe food handlers certification required 
What You Should Know About FOOD SERVER - YOUYU-SEASONAL, Hard Rock Hotel and Casino Atlantic City

If you’re looking for an exciting opportunity to join the vibrant team at YouYu in Atlantic City, the role of Food Server is calling your name! As a Food Server, you'll be the heart of our dining experience, bringing smiles to our guests’ faces while ensuring their experience is nothing short of exceptional. You’ll welcome guests with a warm smile, engage them in delightful conversations about the area and our offerings, and provide attentive service that anticipates their needs. Your primary responsibilities will include taking orders, serving food and beverages efficiently, and utilizing upselling techniques to enhance their dining experience. Additionally, you’ll keep our dining area in top shape by ensuring cleanliness, checking menu supplies, and organizing seating for groups to enhance guest comfort. With at least six months of related experience, you’ll be adept at communicating effectively and upholding our high-service standards, all while adhering to safety and cleanliness regulations. If you’re adaptable and have a passion for creating memorable dining experiences, then YouYu is the perfect place for you to shine during this seasonal role. Join us and become part of a team that’s dedicated to making each guest feel special, all in a fun and fast-paced environment!

Frequently Asked Questions (FAQs) for FOOD SERVER - YOUYU-SEASONAL Role at Hard Rock Hotel and Casino Atlantic City
What are the responsibilities of a Food Server at YouYu in Atlantic City?

As a Food Server at YouYu in Atlantic City, your key responsibilities include greeting guests warmly, taking orders, serving food and beverages, and ensuring a delightful dining experience. You’ll monitor the dining room for guest comfort and safety, engage in conversation about services, and efficiently manage the dining area, which includes maintaining cleanliness and organizing seating for groups.

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What qualifications are required to be a Food Server at YouYu?

To qualify for the Food Server position at YouYu, you need a minimum of six months of related experience in the food service industry. Additionally, a Serve Safe food handlers certification is required, and you should be able to work a varied schedule, including nights and weekends. You should also have excellent communication skills to effectively interact with guests.

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What is the working environment like for a Food Server at YouYu?

The working environment for a Food Server at YouYu is fast-paced and engaging. You'll be part of a lively team dedicated to providing top-notch service to our guests in a vibrant setting. Flexibility and adaptability are key, as you will be handling a variety of responsibilities and engaging with guests in a dynamic atmosphere.

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How can one prepare for the Food Server role at YouYu?

To prepare for the Food Server role at YouYu, it's important to familiarize yourself with the restaurant's menu and services. Practicing your customer service skills and working on effective communication techniques will also be beneficial. Additionally, understanding food safety regulations and practicing upselling techniques will help you excel in this role.

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What opportunities for growth exist for Food Servers at YouYu?

At YouYu, Food Servers have opportunities for growth within the company. By showcasing strong service skills, team collaboration, and customer engagement, you can move up into supervisory roles or even management positions over time. The vibrant atmosphere encourages professional development and training.

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Common Interview Questions for FOOD SERVER - YOUYU-SEASONAL
Can you describe your previous experience as a Food Server?

When answering this question, highlight your relevant experience, mentioning specific roles, establishments, and responsibilities you've held. Discuss your interactions with guests and how you've contributed to their dining experiences.

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How do you handle difficult or unhappy guests?

It's important to demonstrate your customer service skills here. Discuss your strategies for patience, active listening, and problem-solving to ensure guest satisfaction. Give examples of how you've successfully managed such situations in the past.

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What strategies do you use to upsell menu items?

Share the techniques you've found effective for upselling, such as suggesting complementing dishes or beverages. Highlight the importance of knowing the menu well and being attentive to guests' preferences.

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How do you prioritize tasks during a busy shift?

Explain your approach to task management, prioritizing customer needs and service expectations. Discuss how you stay organized and ensure efficiency in a fast-paced environment.

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What do you think is the most important aspect of customer service?

Identify key elements such as communication, empathy, and responsiveness. Discuss how these aspects contribute to an enjoyable dining experience and strengthen guest loyalty.

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How do you ensure cleanliness and organization during your shift?

Talk about the importance of following 'clean as you go' protocols. Describe steps you take to maintain a clean workspace, including regular inspections and quick actions to address any messes.

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What do you know about YouYu and why do you want to work here?

Conduct research about YouYu, emphasizing their unique offerings and values. Share why these align with your career goals and what excites you about becoming part of their team.

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How do you handle multitasking in a fast-paced environment?

Share specific techniques you use to stay focused and organized when managing multiple tasks. Provide examples of successful multitasking in previous roles to demonstrate your capability.

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What qualities make a successful Food Server?

Discuss relevant qualities such as strong communication skills, attention to detail, patience, and a friendly demeanor. Emphasize how these traits contribute positively to team dynamics and guest experiences.

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How do you stay updated on menu changes and specials?

Explain how you keep track of menu updates, whether through regular team meetings, menu briefings, or hands-on experience. Highlight your proactive approach to stay informed and provide accurate information to guests.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 15, 2025

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