Billing Coordinator | Medford, NJ

To become a Billing Coordinator at HazTek Safety Management, candidates are typically required to have at least a High School Diploma or equivalent, along with four years of demonstrated billing functional experience. Experience with Microsoft Office and familiarity with ERP and CRM systems like Deltek and Salesforce are also important. Preferred candidates may have professional services billing experience and a solid understanding of accounting principles.

The primary responsibilities of a Billing Coordinator at HazTek Safety Management include generating accurate invoices, managing and reconciling billing discrepancies, and ensuring timely distribution of invoices to customers. The role also involves utilizing Deltek and Salesforce for billing accuracy and compliance, supporting financial reporting, and addressing any inquiries related to billing from both customers and internal teams.

HazTek Safety Management supports its Billing Coordinators by providing a stable work environment, professional development opportunities, and access to a network of over 275 safety professionals. The company values diversity and inclusion, ensuring that all employees feel valued and can contribute to the team's success. This positive work culture fosters collaboration and allows Billing Coordinators to thrive professionally.

As a Billing Coordinator at HazTek Safety Management, you will predominantly use Deltek as your ERP system and Salesforce as your CRM tool. Being proficient in these systems is crucial for generating accurate invoices and maintaining compliance with customer agreements. Familiarity with Microsoft Office, especially Word and Excel, is also necessary for organizing and reporting purposes.

Yes, prior billing experience is necessary for the Billing Coordinator position at HazTek Safety Management. Candidates should have at least four years of billing functional experience. This background ensures candidates have the knowledge and skills needed to handle invoicing, manage discrepancies efficiently, and support the overall financial reporting process.

When answering this question, focus on specific tasks you have performed in previous roles that relate to billing accuracy and revenue recognition. Highlight your experience with generating invoices, reconciling discrepancies, and utilizing accounting software. Mention your understanding of accounting principles and how you ensure compliance with customer agreements.

In response, discuss your methods for managing time and meeting deadlines. You might explain how you assess the urgency of tasks such as billing production or resolving discrepancies, as well as how you use organization tools or lists to keep track of multiple priorities in a fast-paced environment.

To answer effectively, outline the systematic approach you take when identifying and resolving billing discrepancies. Discuss how you verify details against contracts or customer agreements and collaborate with internal stakeholders to achieve a resolution while ensuring ongoing accuracy in billing procedures.

Share your experience with Deltek and Salesforce, indicating how you've utilized these tools in previous positions. Describe specific tasks you completed using these systems, such as invoice generation or data management, emphasizing any training you received or projects where you effectively implemented these platforms.

Discuss your attention to detail and meticulous approach to invoicing. This could include steps like cross-checking information from contracts and ensuring that all necessary documentation is attached, as well as utilizing technology to minimize errors. Mention specific methods you employ to maintain high accuracy rates.

Highlight any previous experience in customer service situations, especially relating to billing inquiries. Discuss your communication skills and your ability to resolve conflicts tactfully. Share an example that illustrates how you turned a potentially negative situation into a positive one through effective communication.

Emphasize the critical role that accuracy plays in financial operations and how even small errors can lead to significant discrepancies. Discuss your personal approach to ensuring detail is never overlooked and how it contributes to the company's overall financial integrity and customer trust.

When answering, discuss coping mechanisms you employ during high-pressure situations. This could include effective time management, maintaining a positive attitude, or breaking tasks into smaller, manageable pieces. Focus on how you're able to maintain high-quality work even when the workload is demanding.

Reflect on personal values that drive you, such as a commitment to accuracy, the satisfaction of supporting overall financial health, and a desire to contribute to a team. You could also mention how creating positive relationships with customers and resolving their billing issues motivates you to excel.

Prepare to share a specific example that illustrates your problem-solving abilities. Discuss the steps you took to identify the issue, the resolution process, and the outcome. Highlight how your actions led to a favorable result for both the organization and the customer.