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Community Engagement Program Manager

Job Details

Level:    Management
Job Location:    Kensington - Philadelphia, PA
Position Type:    Full Time
Education Level:    4 Year Degree
Salary Range:    Undisclosed
Travel Percentage:    None
Job Shift:    Day

Description

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services.  Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.

 

JOB SUMMARY

This position is responsible for providing programmatic leadership within the Philadelphia Department of Public Health (PDPH)’s Division of Substance Use Prevention and Harm Reduction (SUPHR). Emphasis is placed on overseeing outreach services and education outside of the Kensington neighborhood, with a particular emphasis on racial equity. The person filling this position will work closely with the Harm Reduction and Environmental Services managers and collaborate on outreach initiatives. The Community Engagement Program Manager will report to the Deputy Division Director of SUPHR and work closely with staff within the Division, community-based organizations, and other city and state government agencies.

JOB SPECIFICATIONS

Responsibilities/Duties

Under the supervision of the Deputy Division Director of the Division of Substance Use Prevention and Harm Reduction, the Community Engagement Program Manager will perform the following essential job functions:

  • Supervise two teams of outreach providers—community engagement and street team
  • Facilitate communication and team building to foster a collaborative team culture
  • Oversee outreach quantitative and qualitative data collection
  • Devise and oversee strategic initiatives to expand overdose prevention and harm reduction services across the city, with a focus on racial equity and particularly in neighborhoods in the North and West of the city
  • Collaborate with other PDPH divisions (e.g. Division of Disease Control, Division of HIV Health) for outreach initiatives
  • Collaborate with SUPHR Communications team to develop and disseminate culturally appropriate outreach material
  • Represent SUPHR in interagency work groups and committee meetings
  • Lead division-wide and inter-divisional racial equity initiatives
  • Contribute to grant applications and grant reporting
  • Stay informed of drug trends and local and national policy that may impact outreach participants
  • Support other activities in the Department through close work with staff involved in addressing the drug crisis in Philadelphia, including primary prevention, harm reduction and treatment initiatives.

Qualifications


Education:

Completion of a Master’s Degree program in public health, public administration or a related field; AND three (3) or more years of work experience in project management, or any equivalent combination of education and experience that provides the necessary level of skill, knowledge and ability.

Desired Qualifications:

  • Knowledge of substance use (in particular, drug-related) medical terminology
  • Knowledge of the history and implications of the ongoing War on Drugs
  • Knowledge of the principles of trauma informed engagement and outreach
  • Ability to analyze data, write project proposals, and technical reports.
  • Excellent oral and written communication skills.
  • Ability to analyze and think critically to apply reasonable judgment and problem-solving skills.
  • Experience working with health and prevention service agencies.
  • Excellent organizational skills.
  • Ability to work as part of a team, to prioritize and handle multiple tasks, and to work independently in a high-pressure environment.
  • Ability to establish and maintain effective working relationships with colleagues, stakeholders, and community partners encountered throughout the course of work.
  • Sensitivity to and experience working with ethnically, culturally, economic, and sexually diverse individuals, communities, agencies, and organizations.
  • Bi-lingual (Spanish).

Work Environment:  Field-based with a touch down office space

Position Type and Work Schedule:  Full time position, typical hours are Monday through Friday 8:30 am to 5:00 pm

May be designated as essential staff to work non-traditional hours during public health emergencies

This is a grant-funded position; thus, continuation of the position depends on the continued availability of funds.

Travel:  Local travel to multiple sites and community meetings, daily

Physical Demands:  Ability to transport materials, routinely moves equipment or supplies weighing up to 50 lbs.

Benefits:  Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:

  • Medical with vision benefits
  • Dental insurance
  • Flexible spending accounts
  • Life,  AD&D and long term care insurance
  • Short- and long-term disability insurance
  • 403(b) Retirement Plan, with a company contribution
  • Paid time off including vacation, sick, personal and holiday
  • Employee Assistance Program

Eligibility and participation is handled consistent with the plan documents and HFP policy. 

DISCLAIMER

The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Engagement Program Manager, Health Federation of Philadelphia

Are you passionate about community engagement and public health? The Health Federation of Philadelphia is searching for a Community Engagement Program Manager to make a real impact within the Philadelphia Department of Public Health's Division of Substance Use Prevention and Harm Reduction. In this role, you'll lead and supervise outreach teams while fostering collaboration focused on racial equity in healthcare. Your days will involve not only guiding strategic initiatives to expand harm reduction services but also collecting outreach data that helps shape future programs. You'll collaborate closely with city and state agencies, community organizations, and key internal teams, all while representing the division in various interagency settings. This is a unique opportunity for someone with a Master’s degree and substantial project management experience, especially if you have knowledge of substance use issues and trauma-informed outreach principles. If you're ready to drive meaningful change in the Kensington neighborhood and beyond, then this position is perfect for you. With a comprehensive benefits package and a commitment to health equity, the Health Federation of Philadelphia might just be the place where your career can flourish while you make a difference in the community. Come join us!

Frequently Asked Questions (FAQs) for Community Engagement Program Manager Role at Health Federation of Philadelphia
What are the key responsibilities of the Community Engagement Program Manager at the Health Federation of Philadelphia?

The Community Engagement Program Manager at the Health Federation of Philadelphia is tasked with providing programmatic leadership within the Division of Substance Use Prevention and Harm Reduction. This includes supervising outreach teams, overseeing data collection, managing strategic initiatives for overdose prevention, and collaborating with various internal and external partners to improve health equity in underserved communities.

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What qualifications are needed for the Community Engagement Program Manager role at the Health Federation of Philadelphia?

Candidates for the Community Engagement Program Manager position should ideally hold a Master's degree in public health, public administration, or a related field, along with at least three years of relevant project management experience. Skills in data analysis, communication, and the ability to work with diverse communities are also vital to succeed in this role.

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How does the Community Engagement Program Manager contribute to health equity at the Health Federation of Philadelphia?

The Community Engagement Program Manager contributes to health equity by leading outreach programs that focus on racial equity and addressing the needs of marginalized communities. This includes developing culturally appropriate materials, leading initiatives to enhance harm reduction services, and working collaboratively with other health divisions to promote equitable healthcare access.

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What skills are essential for success as a Community Engagement Program Manager at the Health Federation of Philadelphia?

Success in the Community Engagement Program Manager role requires excellent oral and written communication skills, the ability to analyze complex data, strong organizational capabilities, and a sensitivity to the needs of diverse populations. Experience in working with health services and a solid understanding of trauma-informed engagement are also crucial.

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What is the work environment like for the Community Engagement Program Manager at the Health Federation of Philadelphia?

The work environment for the Community Engagement Program Manager is primarily field-based, allowing for hands-on engagement with communities. While the main office works from Monday to Friday, this role may also require flexibility to work non-traditional hours during public health emergencies, ensuring that outreach efforts meet community needs effectively.

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Common Interview Questions for Community Engagement Program Manager
How would you approach managing outreach teams in a community engagement setting?

To manage outreach teams effectively, I would prioritize fostering open communication and collaboration among team members. By organizing regular check-ins and team-building activities, I can help create a supportive culture that encourages input and innovation, essential for community engagement.

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Can you provide an example of how you promoted health equity in a previous role?

In my previous role, I led initiatives that specifically targeted underserved communities by collaborating with local organizations to ensure outreach programs met their unique challenges. This involved tailoring our messaging and services to resonate culturally and socially with those audiences.

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What strategies would you implement to expand harm reduction services in Philadelphia?

To expand harm reduction services, I would first conduct comprehensive community assessments to understand specific needs and barriers. Following that, I would engage with community leaders and create collaborative partnerships to develop tailored programs, ensuring accessibility and trust within the neighborhoods.

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Describe your experience with data collection and analysis in public health.

I have extensive experience collecting both qualitative and quantitative data to evaluate outreach effectiveness. I utilize various data analysis methods to identify trends and propose actionable insights, which help shape future programming and improve service delivery.

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How do you stay informed on substance use trends and public health policies?

I stay informed by regularly attending professional workshops, subscribing to public health journals, and participating in community conferences. Additionally, I network with colleagues in the field to share knowledge and updates on current trends and policies affecting substance use and community health.

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What role does cultural competence play in your work as a Community Engagement Program Manager?

Cultural competence is pivotal in my role as it ensures that outreach initiatives are respectful, relevant, and tailored to the diverse populations we serve. This means understanding their unique cultural backgrounds and incorporating their perspectives to build trust and improve engagement.

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How would you handle conflict within your outreach team?

I believe in addressing conflicts early through open dialogue. Encouraging team members to express their perspectives calmly can help reach a resolution. If necessary, I would mediate discussions to reinforce our common goals and strengthen team relationships.

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What is your approach to grant writing and reporting in a public health context?

My approach to grant writing involves meticulous planning, gathering impactful data to illustrate our needs, and framing our proposed solutions clearly. In reporting, I focus on demonstrating outcomes effectively, highlighting the successes and areas for growth to ensure transparency and continued funding.

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Why do you believe outreach is essential in public health?

Outreach is essential in public health as it bridges gaps between healthcare services and underserved communities. It allows us to raise awareness, educate individuals about available resources, and ultimately contribute to healthier populations by addressing barriers to access firsthand.

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What motivates you to work in community engagement and public health?

I am motivated by the opportunity to make a tangible difference in people’s lives, especially those facing systemic inequities. Seeing the positive impact of our work, whether through improved access to services or greater health knowledge, fuels my commitment to the field.

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TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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