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Inside Account Manager

Inside Account Manager

Description -

Job Summary
• This role is responsible for engaging with potential clients, utilizing strategic thinking to align business goals, and ensuring effective execution of sales strategies. The role conducts independent outbound sales, achieving or surpassing sales targets consistently.

Responsibilities
• Conducts outbound sales activities independently, demonstrating a solid understanding of the sales process and effectively moving leads through the pipeline.
• Meets or exceeds assigned sales quotas and performance goals consistently, showing a strong grasp of both transactional and solutions-based selling.
• Applies strategic thinking to engage with customers aligned with specific business objectives, making informed decisions about when to involve outside sales representatives for more complex or competitive scenarios.
• Utilizes consultative selling techniques to identify customer needs, provide tailored solutions, and demonstrate the value proposition of products and services.
• Prospects and uncovers sales opportunities within existing customers, while effectively managing and nurturing customer relationships.
• Maintains accurate and up-to-date sales pipeline, forecasts, and reporting in accordance with organization sales processes.
• Partners effectively with other teams within the organization to ensure coordinated and efficient account management, collaborating as needed to improve win rates.
• Takes ownership of accurate forecasting for sales activities, considering historical data, market trends, and customer insights.
• Coordinates the necessary resources and support to effectively execute business strategies and sales initiatives.

Education & Experience Recommended
• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.

Preferred Certifications
• Certified Inside Sales Professional (CISP)

Knowledge & Skills
• Business Development
• Business Planning
• Business To Business
• Cold Calling
• Consultative Selling
• Cross-Selling
• Customer Relationship Management
• Inside Sales
• Marketing
• Merchandising
• Outbound Calls
• Phone Sales
• Product Knowledge
• Sales Process
• Sales Prospecting
• Sales Strategy
• Salesforce
• Selling Techniques
• Telemarketing
• Upselling

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
• Works on assignments that are moderately complex in nature and require intermediate problem resolution.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

The on-target earnings (OTE) range for this role is $61,000 to $85,000 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only).  Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 
    • 4-12 weeks fully paid parental leave based on tenure
    • 11 paid holidays
    • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Average salary estimate

$73000 / YEARLY (est.)
min
max
$61000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Account Manager, HP

If you're a driven individual looking to make an impact in the tech world, the Inside Account Manager role at HP in Rio Rancho, New Mexico, is a fantastic opportunity for you! In this dynamic position, you will engage with potential clients, leveraging your strategic thinking to align their business goals with HP's exceptional offerings. Your days will include independent outbound sales activities where you'll not only meet but aim to exceed assigned sales targets. A solid grasp of the sales process will help you effectively manage leads and navigate them smoothly through the sales pipeline. You'll utilize consultative selling techniques to identify customer needs and provide tailored solutions that showcase the value of HP's products and services. Collaborating with diverse teams within the organization, you'll ensure coordinated account management while maintaining a keen eye on the sales pipeline, forecasts, and reporting. Your experience in inside or tele sales, combined with effective communication skills, will assist you in uncovering new sales opportunities and nurturing existing customer relationships. We offer competitive pay with an attractive benefits package, including health insurance, generous paid time off, and more. If you have 4-6 years of relevant sales experience, and a passion for customer engagement, you’re an ideal fit for our Inside Account Manager role at HP!

Frequently Asked Questions (FAQs) for Inside Account Manager Role at HP
What are the main responsibilities of an Inside Account Manager at HP?

As an Inside Account Manager at HP, your primary responsibilities include conducting independent outbound sales efforts, achieving or surpassing sales targets, and engaging strategically with potential clients to meet their business goals. You will be expected to utilize consultative selling techniques, manage customer relationships effectively, and maintain accurate sales pipelines. Collaborating with various teams within HP is essential to ensure a seamless account management experience.

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What qualifications are needed for the Inside Account Manager position at HP?

To qualify for the Inside Account Manager role at HP, candidates typically require a High School Diploma or equivalent, along with 4-6 years of experience in sales, preferably inside sales or tele sales. Understanding sales strategies, cold calling, customer relationship management, and effective communication are vital skills needed for success in this role.

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How does HP support its Inside Account Managers in achieving sales targets?

HP supports its Inside Account Managers by providing comprehensive training, resources for effective sales execution, and a collaborative team environment. Additionally, the company offers a structured sales process and tools for maintaining accurate forecasts and pipelines, allowing managers to focus on engaging their clients and closing deals efficiently.

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What is the salary range for an Inside Account Manager at HP?

The expected on-target earnings (OTE) for the Inside Account Manager position at HP range from $61,000 to $85,000 annually, structured with a 60/40 salary/incentive mix. Pay can vary based on location, skills, knowledge, and experience, with opportunities for bonuses or equity available.

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What benefits does HP offer to Inside Account Managers?

HP offers a comprehensive benefits package for Inside Account Managers, including health, dental, and vision insurance, life insurance, employee assistance programs, and generous time-off policies. Notably, HP provides paid parental leave based on tenure and has flexible paid vacation and sick leave to ensure a healthy work-life balance.

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Common Interview Questions for Inside Account Manager
Can you explain your approach to outbound sales as an Inside Account Manager?

When discussing your outbound sales approach, focus on your ability to research potential clients, understand their needs, and tailor your communication to engage them effectively. Demonstrating your strategic thinking by mentioning how you decide when to involve outside sales representatives for complex scenarios can impress interviewers.

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How do you handle rejection in sales?

A great way to answer this question is to explain that you view rejection as part of the sales process. Share your strategies for resilience, such as learning from each experience, adjusting your approach, and maintaining a positive outlook to stay motivated in pursuing future opportunities.

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What metrics do you track to measure your success in sales?

Discuss specific metrics such as sales volume, conversions from leads to customers, customer retention rates, and pipeline accuracy. Highlight how tracking these metrics informs your sales strategy and helps you improve performance over time.

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Describe a successful sales strategy you implemented in a previous role.

Share a specific instance where your strategy led to a significant sale or customer acquisition. Highlight elements like prospecting, relationship-building, or consultative techniques that contributed to your success, and discuss the results achieved.

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How do you prioritize accounts when managing multiple clients?

Explain that you prioritize accounts based on various factors like sales potential, existing relationships, or urgent needs. Discuss your organizational skills and how you balance time effectively to ensure each client feels valued and attended to.

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What role does teamwork play in your sales process?

Share insights into how collaboration with different teams, such as marketing and product development, enhances your sales process. Discuss the importance of communication and alignment to achieve overall sales goals for the company.

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How do you ensure you understand a customer’s specific business needs?

Emphasize the importance of active listening and asking probing questions during consultations and meetings. Discuss your commitment to research and understanding the customer's industry to provide relevant and valuable solutions.

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What do you think sets HP apart from its competitors in terms of sales approach?

Highlight HP's focus on customer-centric solutions and innovation. Share your views on how HP’s value proposition addresses individual customer needs and how it positions them uniquely in a competitive market.

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How do you use technology in your sales process?

Discuss your experience with CRM tools and sales software. Explain how you utilize them for tracking prospects, managing customer interactions, and analyzing sales data to make informed decisions impacting performance.

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What do you find most challenging about being an Inside Account Manager?

When answering this, focus on a specific challenge and how you approach it constructively. Whether it’s managing time effectively or dealing with difficult clients, show your problem-solving mindset and adaptability.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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