Sales System Administrator

The Sales System Administrator at Yondr is responsible for administering, configuring, and optimizing sales tools like Salesforce to ensure the sales team's efficiency and effectiveness. You'll supervise a Data Specialist for day-to-day Sales Operations support, provide troubleshooting, training, and ensure data accuracy for effective performance analysis.

To qualify for the Sales System Administrator position at Yondr, candidates should have a minimum of two years of sales experience with Salesforce and proficiency in the Salesforce Admin role. Strong organizational skills, problem-solving capabilities, and experience in dynamic environments are also essential for success.

The Sales System Administrator plays a crucial role in enhancing sales performance at Yondr by maintaining data accuracy, generating insightful reports, and implementing improvements in sales workflows and automation. You'll serve as a vital link between sales teams and systems, ensuring they have the tools they need to succeed.

Candidates for the Sales System Administrator role at Yondr should be proficient in Salesforce, GSuite, Excel, Slack, and Zoom. Familiarity with CRM systems, sales automation, and analytics platforms will also be beneficial for managing and optimizing sales efforts.

Yes, the Sales System Administrator position at Yondr is primarily remote. However, if located in Los Angeles or New York City, a candidate will need to work onsite in our LA or NYC office two times per week. This setup allows you to collaborate effectively with your team while enjoying the flexibility of remote work.

When answering this question, highlight specific examples of how you've administered and optimized Salesforce in past roles. Discuss any automations you've implemented or how you've trained others to use Salesforce effectively, showcasing your understanding of the platform.

Emphasize your attention to detail and any processes or tools you've utilized to maintain data accuracy, such as regular audits or automated checks. Mention how accurate data supports sales performance and decision-making for your team.

Use the STAR method (Situation, Task, Action, Result) to outline a specific example where you recognized a bottleneck in a workflow, the steps you took to improve it, and the positive impact on the sales team's productivity.

Discuss your approach to training, emphasizing your ability to break down complex systems into manageable parts. Talk about how you tailor training sessions to meet individual learning styles and offer ongoing support post-training.

Provide examples of successful projects where collaboration was key. Highlight communication strategies you employed to align teams and how those strategies benefitted the overall goal of the project.

Mention specific resources such as online courses, webinars, user communities, or documentation from the software provider. Highlight your commitment to continuous learning and adapting to new technologies.

Explain your organizational strategy, such as using task management tools or prioritizing based on immediate team needs. Discuss how you balance daily responsibilities with long-term project goals.

Identify key performance indicators (KPIs) that are relevant to sales, such as conversion rates, average deal size, and customer retention rates. Explain why these metrics are critical for helping the sales team improve their efforts.

Demonstrate your flexibility by providing an example of a significant change you've encountered in the workplace. Discuss how you adapted your approach and helped others navigate through those transitions smoothly.

Mention challenges such as ensuring user adoption, maintaining data integrity, or managing different teams' needs. Discuss how you've effectively tackled these challenges in past experiences and the strategies you implemented.