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Creative Development Professional

Become a part of our caring community and help us put health first
 

The Professional 2, Creative Development coordinates the development of advertising/marketing communications materials by creative design and creative writing services to effectively represent the products, services, brands and/or the organization to customers and prospects. The Professional 2, Creative Development work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Professional 2 of Creative Development is responsible for coordinating the creation and updates of webpages through the innovative use of design elements and content layout techniques. This role effectively showcases the organization’s products, services, and brands to customers. The assignments are diverse and require independent judgment to determine the most effective courses of action. The Professional 2 utilizes various communication strategies to create impactful impressions, enhance brand awareness, and encourage responses from the target audience. This role involves the development and coordination of website updates and page builds. The professional understands departmental, segment, and organizational strategies, allowing for informed decision-making in work methods while adeptly navigating ambiguous situations with minimal guidance.

Key Accountabilities -

  • 40% - Managing and authoring content across Humana Military’s websites ensuring the correct and appropriate content is available to end users to meet and maintain contract requirements.

  • 30% - Collaborate with marketing leadership, stakeholders, and subject matter experts to plan for publishing of content and website changes at regular intervals.

  • 20% - Design and Collaborate with senior designers to improve the User Interface and User Experience within Humana Military work streams.

  • 10% - Makes independent decisions regarding work methods and strategies, following established guidelines while receiving guidance as needed. Exercises critical thinking to determine appropriate actions in varied situations.


Use your skills to make an impact
 

Required Qualifications

  • Our Department of Defense Contract requires U.S. citizenship for this position.

  • Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Services)

  • HGB is not authorized to do work in Puerto Rico per our government contract.  We are not able to hire candidates that are currently living in Puerto Rico. 

  • Bachelor's degree

  • Must live in the Eastern Time zone

  • 2 years of experience with web development, or content management work

  • 1 year of experience in marketing

  • Proficient in the use of content management systems, such as Cite core, Word press, Adobe Experience Manager

  • Experience with data analytics

  • Experience with managing multiple projects simultaneously in a fast-paced environment

Preferred Qualifications

  • Salesforce experience

  • Adobe Experience Manager

Work at Home Requirements

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$65,000 - $88,600 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Average salary estimate

$76800 / YEARLY (est.)
min
max
$65000K
$88600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Creative Development Professional, Humana

Join Humana as a Creative Development Professional and become part of a caring community that prioritizes health above all. In this remote role based in Kentucky, you'll have the exciting opportunity to coordinate the development of innovative marketing communications materials that effectively showcase our products and services to customers and prospects. Your creativity in design and writing will be instrumental in ensuring that web content is not only engaging but also adheres to our contract requirements. You will collaborate closely with marketing leadership and subject matter experts, facilitating content publishing and website updates with a strong focus on enhancing user experience. The role demands a proactive approach, allowing you to exercise independent judgment in determining the best courses of action. You’ll be managing multiple projects simultaneously, all while utilizing various communication strategies to elevate brand awareness. Your skills in web development and content management will shine as you create impactful impressions that resonate with our target audience. If you’re passionate about making a difference and possess a blend of creativity and analytical skills, we encourage you to apply and help us put health first!

Frequently Asked Questions (FAQs) for Creative Development Professional Role at Humana
What responsibilities do Creative Development Professionals at Humana have?

Creative Development Professionals at Humana are responsible for managing and authoring content across company websites, ensuring the appropriate content is available to end users. This includes collaborating with marketing leadership to plan the publishing of content and implementing website changes. They also focus on User Interface and User Experience design, working closely with senior designers to enhance overall site engagement.

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What qualifications are required for the Creative Development Professional position at Humana?

To qualify for the Creative Development Professional role at Humana, candidates must have a Bachelor’s degree, two years of experience in web development or content management, and at least one year of marketing experience. Proficiency in content management systems like WordPress and Adobe Experience Manager is also essential.

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What experience is preferred for a Creative Development Professional role at Humana?

While a Bachelor's degree and relevant experience are essential, preferred qualifications for the Creative Development Professional at Humana include experience with Salesforce and Adobe Experience Manager. Familiarity with data analytics and the ability to manage multiple projects in a fast-paced environment are also advantageous.

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Can I apply for the Creative Development Professional role at Humana if I live outside the Eastern Time zone?

Unfortunately, Humana stipulates that applicants for the Creative Development Professional position must reside in the Eastern Time zone. This is to facilitate collaboration with teams and stakeholders on a consistent schedule.

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What benefits does Humana offer for Creative Development Professionals?

Humana offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) retirement savings plan, generous paid time off, and various other advantages such as life insurance and short-term disability. These benefits are designed to support the overall well-being of employees and their families.

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Common Interview Questions for Creative Development Professional
How do you manage multiple projects as a Creative Development Professional?

Managing multiple projects requires excellent organizational skills and prioritization. I use project management tools to outline deadlines, set priorities based on project significance, and ensure consistent communication with stakeholders to remain aligned with objectives.

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Can you describe your experience with content management systems?

In my previous roles, I've extensively used content management systems such as WordPress and Adobe Experience Manager for web content creation and updates. I’m proficient in managing workflows and optimizing content for SEO to enhance visibility and engagement.

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What steps do you take to improve User Experience in web development?

To enhance User Experience, I start by conducting user research to understand target audience needs. I work closely with designers and developers to implement intuitive navigation, aesthetically pleasing layouts, and responsive designs that effectively engage users across devices.

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How do you ensure that your marketing content meets compliance requirements?

I stay updated on compliance guidelines relevant to our industry and incorporate them into my content strategy. Review processes involving legal input are critical to ensuring all marketing materials comply with regulations before publication.

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What strategies do you use to stay updated with industry trends?

I regularly follow industry blogs, participate in online webinars, and network with peers. I also subscribe to relevant newsletters which keep me informed about emerging trends and innovations in marketing and web development.

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Describe a challenging project you led and how you handled it.

In a recent project, we faced tight deadlines with scope changes. I initiated daily stand-up meetings to prioritize tasks and reallocate resources quickly. This flexible approach helped us complete the project on time while maintaining quality.

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How do you measure the effectiveness of your web content?

I use analytics tools to track key performance indicators such as page views, engagement rates, and conversion metrics. Continuous monitoring allows me to gather insights and adjust strategies based on user behavior.

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What role does collaboration play in your work as a Creative Development Professional?

Collaboration is vital in my role as it fosters creativity and ensures diverse perspectives enrich our projects. I frequently engage with stakeholders, designers, and subject matter experts to gather insights and execute effective strategies.

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How would you handle feedback that contradicts your creative vision?

I view feedback as an opportunity for growth. I would carefully consider the input, evaluate its validity, and see how it aligns with our goals. If I believe in my vision, I would present my case backed by data or examples to help others see my perspective.

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What makes you a strong candidate for the Creative Development Professional position at Humana?

My blend of marketing expertise, web development experience, and a passion for promoting health aligns perfectly with Humana's mission. My proven track record of managing diverse projects and a keen eye for design ensures that I can contribute positively to your team.

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Since 1961, Humana has been committed to helping people live healthy and happy. Our approach is simple—offer personalized care from people who care. We do this by listening to our members and creating solutions to help them reach the best version ...

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Full-time, remote
DATE POSTED
March 29, 2025

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