Medicare Sales Field Agent- Philadelphia

As a Medicare Sales Field Agent at Humana, your primary responsibilities include building community relationships and driving self-generated sales of individual health plan products. You will engage directly with Medicare beneficiaries via face-to-face, virtual, and telephonic interactions, ensuring they understand the services Humana offers. Additional tasks involve attending community events, meeting sales goals, and managing customer interactions. Your fieldwork will enable you to connect with potential clients effectively while promoting Humana’s diverse range of health products.

To apply for the Medicare Sales Field Agent position at Humana, you must possess an active health insurance license or have the ability to obtain one before starting. You'll also need experience in technology use, particularly CRMs and Microsoft Office. Strong communication skills and a proven track record in building community relationships are essential. Preferred qualifications include a Life and Variable Annuity Insurance license, a degree, and bilingual capabilities to serve a diverse clientele effectively.

The compensation for a Medicare Sales Field Agent at Humana is structured to enhance your earning potential significantly. The total compensation package, which includes base pay and commissions, could exceed $123K depending on your experience and performance. Additionally, agents are eligible for commission incentive plans based on individual and company performance, offering a great opportunity for motivated sales professionals to maximize their income.

Working as a Medicare Sales Field Agent at Humana involves a blend of remote and on-the-ground work. You'll interact with clients in their homes and at community events, requiring a valid driver's license and access to a vehicle. The job demands flexibility, often requiring evening and weekend appointments. You'll also need a dedicated workspace for managing communications and maintaining the privacy of member information. These conditions foster an independent working style while you contribute to Humana’s mission of putting health first.

Upon joining Humana as a Medicare Sales Field Agent, you will undergo a comprehensive training program lasting three to four weeks, which is mandatory for all new employees. This training is designed to equip you with the necessary knowledge about Humana’s products and services, sales strategies, and effective community engagement practices. Located in a supportive environment, you'll be prepared to excel in your role and make a significant impact in the Medicare market.

When selling Medicare products as a Field Agent, it's important to approach it with an educational mindset. I would work to understand the needs of each beneficiary first, building trust through personalized communication. Strategies might include hosting community informational sessions, utilizing local networks, and leveraging existing customer relationships to find referrals. Tailoring my approach based on the products that best suit each client's unique situation will ultimately lead to more successful sales.

Ensuring compliance with Medicare regulations is crucial. I would constantly stay updated on the latest Medicare policies and integrate them into my sales process. This includes maintaining transparent communication with clients about their options and adhering to guidelines when submitting applications. Regular training sessions and resources from Humana would also help reinforce my understanding of compliance measures.

Certainly! Building trust often starts with listening and showing genuine care for the client's needs. For example, I once had a client who was confused by their coverage options. I took the time to sit down with them, explain each choice, and ask what mattered most to them. By addressing their concerns and being patient, we established a strong rapport that ultimately led to a successful sale and a long-term relationship.

In sales, effective customer relationship management tools are essential. I find that CRM systems allow me to organize client information efficiently, track interactions, and set reminders for follow-ups. Additionally, using Microsoft Office productivity tools helps in preparing presentations and organizing my outreach efforts. Armed with technology, I'm equipped to maintain a high level of service and stay connected with my clients.

My greatest strength in sales is my ability to connect with people. I excel at building relationships, which is vital for a role like Medicare Sales Field Agent. Understanding my clients, actively listening to their needs, and providing tailored solutions help in establishing long-lasting trust. This interpersonal skill not only results in successful sales but also contributes to customer satisfaction.

Handling rejection is part of the sales process. I try to view every rejection as a learning opportunity, asking myself what I could have done differently. It’s important to remain resilient and not take it personally. Staying focused on my goals and persistently reaching out to new prospects helps me maintain a positive attitude and continue growing in my role.

Staying organized while working independently is crucial. I use digital calendars to schedule appointments and set reminders for tasks like follow-ups. Maintaining a detailed list of leads and their progress allows me to focus on daily priorities. Additionally, I allocate specific times for goal setting each week, ensuring I stay on track towards my sales targets and personal development.

I'm motivated by the ability to make a positive impact on people's lives. In the Medicare Sales Field Agent role, knowing that I’m helping individuals navigate their health insurance options and making informed decisions drives my performance. Financial incentives are a motivating factor too, as I strive to exceed my sales goals and, in turn, better provide for my family.

I believe community outreach begins with understanding the local needs. I would participate in community events, volunteer initiatives, and engage with local organizations to connect with potential clients. Establishing relationships with community leaders and providing valuable resources help establish Humana's presence in the area. My approach centers on genuinely serving the community rather than merely selling products.

Absolutely! I recall a client who was overwhelmed by the complex nature of their health insurance options. I adapted my sales technique by simplifying the information and providing visual aids that compared options side by side. This personalized approach catered to their learning style and was effective in helping them make a confident choice, ultimately leading to a successful enrollment.