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Design Director (Freelance)

Instrument is a remote-first digital product and brand experience agency with a team of over 200 talented individuals, organized across four specialized teams. Each team brings its expertise to life through best-in-class work, crafting transformative experiences for our clients. Our shift to a fully remote model has opened new doors for creativity, flexibility, and stronger client relationships. This approach not only strengthens our culture but also allows us to embrace diverse voices, perspectives, and ideas.


As Design Director at Instrument, you build best-in-class digital platforms and experiences. You believe the best work is ahead of you and thrive on leading a multidisciplinary team in the meticulous art of solving hard problems through the design process.


This is a full-time contract role running from April 16 through June 10 (40 hours/week), focused on a high-profile app redesign for a major sports organization. A love for sports and an understanding of fan culture will be beneficial to shaping work that resonates with the audience.


What You'll Do
  • Inspire by making: lead designers through every aspect of the product design process
  • Shape the product experience through wireframes, flows, and high-fidelity UI
  • Develop a strong point of view on the fan experience and guide your team toward smart, elegant solutions
  • Prototype, test, and iterate to ensure designs are intuitive, engaging, and scalable
  • Build and manage strong client partnerships from kickoff through delivery
  • Create clear, strategic presentations that connect design decisions to user needs and business goals
  • Balance hands-on design with team leadership (roughly 60% collaboration, 40% individual contribution)
  • Navigate ambiguity and lead a team through fast-paced iterations with limited hierarchy


What You'll Bring
  • 8+ years of experience leading product or UX design teams to deliver exceptional digital experiences
  • A portfolio that demonstrates strength in app design, interaction, systems thinking, and polished UI
  • Experience working in agile or startup-like environments and driving toward product outcomes
  • Passion for sports and an understanding of fan behavior, motivation, and engagement
  • Ability to partner across disciplines (strategy, development, production) to keep projects moving
  • Curiosity, courage, and comfort with experimentation and emerging technologies


Pay Range
  • The expected pay range for this role is $92-110 per hour , but will depend on the level in which you are engaged
  • Our company has three regional pay bands that it adheres to depending on your location, we reference them as US 1, US 2, and US 3.
  • US 3 is our base pay. Examples of cities in US 3 are Portland, Houston and Miami.
  • US 2 pay is 7.5% higher than US 3 to meet the market rates. Examples of cities in US 2 are Los Angeles, Chicago and Seattle.
  • US 1 pay is 15% higher than US 3 to meet market rates. Examples of cities in US 1 are Brooklyn and San Francisco.
  • If you are curious which region you are in, please apply and get connected with our recruiting team!


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CEO of Instrument
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Laurel Burton
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Average salary estimate

$210240 / YEARLY (est.)
min
max
$191360K
$229120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Design Director (Freelance), Instrument

As a Design Director (Freelance) at Instrument, you’re stepping into an exciting opportunity with a remote-first digital agency that’s passionate about creating transformative brand experiences. Instrument boasts a dynamic team of over 200 talented professionals all working together across four specialized teams, ensuring a rich culture of creativity and collaboration. In this role, which runs from April 16 through June 10, you’ll be at the forefront of a high-profile app redesign for a major sports organization, where your love for sports and understanding of fan culture will be key to resonating with the audience. You’ll lead a multidisciplinary team through the intricate design process, shaping user experiences through wireframes and high-fidelity UI design. Balancing hands-on design with leadership, you’ll inspire your team while developing strategic presentations that connect design choices to user needs and business goals. Staying agile, you’ll manage strong client relationships from kickoff through delivery, navigating through ambiguity and fostering innovation. As you partner with various disciplines, your 8+ years of experience in leading product or UX design teams will shine, making you an integral part of our mission to deliver exceptional digital experiences. Your knack for engaging design and curiosity for emerging technologies will help you thrive in this unique contract position where flexibility meets creativity. Let’s reshape how fans interact with their favorite sports together!

Frequently Asked Questions (FAQs) for Design Director (Freelance) Role at Instrument
What are the main responsibilities of the Design Director (Freelance) at Instrument?

The Design Director (Freelance) at Instrument is responsible for leading design teams, shaping product experiences, and developing innovative solutions for a major sports organization's app redesign. This includes guiding designers through the product design process, creating wireframes and high-fidelity UI, and building strong client partnerships throughout the project lifecycle.

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What qualifications are required for the Design Director (Freelance) position at Instrument?

Instrument requires at least 8 years of experience leading product or UX design teams, with a strong portfolio showcasing app design and polished UI. Candidates should have experience in agile environments, a passion for sports, and the ability to work collaboratively across disciplines to achieve product outcomes.

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How does Instrument's remote-first model benefit the Design Director (Freelance)?

Instrument's remote-first model enhances creativity and flexibility for the Design Director (Freelance). It allows for a wider range of perspectives and ideas, enabling the director to build stronger relationships with clients and team members, ultimately leading to more innovative design solutions that resonate with users.

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What skills are essential for success as Design Director (Freelance) at Instrument?

Key skills for the Design Director (Freelance) at Instrument include strong leadership in design, systems thinking, and an understanding of fan behavior in sports. Additionally, skills in visual communication, collaboration with diverse teams, and comfort with experimentation are essential for success in this role.

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What is the pay range for the Design Director (Freelance) position at Instrument?

The expected pay range for the Design Director (Freelance) at Instrument is between $92-110 per hour, depending on your location within the company's regional pay bands. This reflects Instrument's commitment to providing competitive compensation adjusted to market rates.

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Common Interview Questions for Design Director (Freelance)
How do you approach leading a design team through the product design process?

When leading a design team, I prioritize open communication and collaboration. I ensure everyone understands the project goals, encourage creative problem-solving, and create an environment where designers feel comfortable sharing ideas. This approach leads to a richer design process and results in exceptional user experiences.

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Can you describe your experience with app design and interaction?

My background in app design includes working on various platforms, where I've focused on creating engaging user interfaces and intuitive interactions. I approach app design with a user-centered mindset, conducting research and usability testing to fine-tune interactions. Sharing case studies from my portfolio can highlight my specific contributions.

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How do you incorporate feedback into your design process?

Incorporating feedback is crucial for refining designs. I use a structured approach, soliciting feedback at different stages, from early wireframes to high-fidelity prototypes. I present my work clearly, allowing stakeholders to express their insights, and I thrive on constructive criticism to create the best outcomes.

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What role does user research play in your design strategy?

User research is the bedrock of my design strategy. It informs my understanding of user needs, motivations, and pain points, enabling me to create designs that truly resonate. I utilize methods such as interviews, surveys, and usability tests that guide my design decisions and strategic direction.

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How do you maintain a balance between collaboration and independent design work?

I believe in a balanced approach where collaboration fuels creativity, but there’s also room for individual work. I set aside time for deep work while facilitating regular check-ins with the team, allowing us to align on goals and progress, thus fostering a cohesive design direction.

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Describe a time when you overcame a design challenge.

One notable challenge arose during a project where client expectations were misaligned with user needs. I initiated a collaborative workshop with stakeholders and the design team to redefine our goals through research insights. This led to a successful redesign that exceeded the client's expectations while truly addressing user needs.

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What strategies do you use to keep projects on track?

I utilize agile methodologies to keep design projects on track. This includes setting clear milestones and deadlines, conducting regular stand-ups to assess progress, and being open to iterating based on team input and feedback, which helps maintain momentum while ensuring alignment.

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How do you evaluate the success of your designs after launch?

Success is measured through user feedback, engagement analytics, and business metrics post-launch. I set KPIs ahead of time and implement tools to gather data, analyzing how users interact with the design and adjusting future iterations based on insights gathered.

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How do you stay updated with design trends and technologies?

Staying updated involves following design blogs, attending webinars, and participating in design communities. I also connect with fellow design professionals to exchange insights. This continuous learning approach helps me incorporate the latest trends and technologies into my work.

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What excites you most about the Design Director role at Instrument?

I’m excited about the opportunity to lead a multidisciplinary team on a high-profile app redesign in the sports industry. The potential to create user-centered designs that enhance fan engagement, combined with Instrument’s culture of creativity and innovation, aligns perfectly with my passions and expertise.

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DATE POSTED
April 13, 2025

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