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Business Development Director

Avacare, now part of IQVIA, is a leading Site Management Organization (SMO) specializing in clinical research. Avacare revolutionizes clinical trials by leveraging its exceptional size, speed, and expertise to simplify the business of clinical research for sponsors, sites, and participants. Their network includes both embedded and dedicated sites, each led by seasoned investigators who are therapeutically aligned with every study. Avacare's turnkey operational infrastructure drives engagement and performance, ensuring the flawless execution of clinical trials and maximizing their impact on both patients and commercial markets.

Job Profile Summary: Secure and retain business through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors.

Job Description:

  • Actively prospect and leverage potential new business opportunities within specified customer account(s).
  • Cultivate strong, long-term relationships with key decision-makers within Account and develop in-depth knowledge of the customer organization.
  • Maintain general knowledge of all IQVIA services for appropriate cross-sell opportunities.
  • Aggressively pursue awareness of competitive activities, positioning, and pricing, which includes specific reasons for awards and non-awards.
  • Analyze potential opportunities and develop sales plans for each target account. Ensure appropriate strategy/solution is proposed to the customer. Monitor actions and results against plans.
  • Coordinate with contracts and proposals to develop proposals.
  • Work with operations and functional managers to identify the sales team and prepare and lead the sales presentation. Educate team participants in customer culture, operational needs/methods, and sales techniques needed to close the sale.
  • Handle follow-up related to the sale and drive completion of contractual documents.
  • Adapt successful strategies and tactics to meet market demands and financial targets.
  • Maintain high visibility within the customer organization. Monitor customer satisfaction by communicating regularly with the customer.
  • Plan and coordinate all customer sales activities.
  • Record all customer sales-related activities in the CRM system.
  • Prepare sales activity reports for Sales Management as required.
  • Serve as a liaison between the customer and technical and operational groups at IQVIA, Inc.

Qualification:

  • Typically requires 7 - 10 years of prior relevant experience.
  • Requires extensive knowledge of multiple job areas obtained through advanced education and experience.
  • Viewed as a leading expert within the field by peers.
  • Bachelor's Degree in Business Management required.
  • Relevant industry experience (CRO/Pharmaceutical); SMO experience preferred.
  • Proven track record at mid-level and high-level contacts.
  • Excellent Business/Industry awareness and a thorough understanding of industry trends and impact on the business.
  • Solid understanding of commercialization and the principles of drug discovery and development.
  • Excellent analytical skills in assessing and interpreting customer business data.
  • Ability to maintain demanding timelines.
  • Ability to influence others internally and externally.
  • Adaptability and flexibility to changing priorities.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $134,200.00 - $249,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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Average salary estimate

$191700 / YEARLY (est.)
min
max
$134200K
$249200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Director, IQVIA

Avacare, now part of IQVIA, is looking for a dynamic and experienced Business Development Director to join our team in sunny Durham, North Carolina. If you're passionate about clinical research and have a knack for building strong relationships, this role could be perfect for you! As the Business Development Director, you will spearhead efforts to secure and retain business from sponsors, all while leveraging your extensive experience in the CRO and pharmaceutical space. Your main duties will involve actively prospecting potential clients, cultivating partnerships, and understanding the unique needs of each customer. You'll work closely with our talented sales team and operational managers, ensuring that we adopt the best strategies to meet our goals. One day you might be analyzing competitive strategies and the next, leading a sales presentation, showcasing what makes Avacare the best choice for clinical trial management. We pride ourselves on our high level of customer satisfaction, so regular check-ins with clients will be crucial. Do you have at least 7-10 years of relevant sales experience and a Bachelor’s Degree in Business Management? Are you ready to help shape the future of clinical research? Join us at Avacare, where your contributions can have a meaningful impact on patients and medical advancements throughout the world.

Frequently Asked Questions (FAQs) for Business Development Director Role at IQVIA
What responsibilities does the Business Development Director at Avacare have?

The Business Development Director at Avacare is accountable for securing and retaining business through professional and proactive sales activities. This involves prospecting new business opportunities, cultivating relationships with key decision-makers, and developing tailored sales strategies to meet customer needs. Additionally, the role includes coordinating with proposals and contracts, monitoring customer satisfaction, and analyzing competitive activities to create successful sales plans.

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What qualifications are required for the Business Development Director position at Avacare?

To qualify for the Business Development Director position at Avacare, candidates typically need 7-10 years of relevant experience along with a Bachelor’s Degree in Business Management. Ideal applicants should have extensive knowledge of clinical research, particularly within the CRO or pharmaceutical sectors, and possess strong analytical skills to interpret customer business data effectively.

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How does the Business Development Director contribute to Avacare's success?

The Business Development Director plays a critical role in Avacare's success by driving sales strategies and ensuring that the company meets its financial targets. By building long-term relationships with clinical sponsors and understanding their needs, the director can provide tailored solutions that enhance customer satisfaction and engagement, ultimately leading to better clinical trial outcomes.

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What can one expect in terms of growth opportunities as a Business Development Director at Avacare?

As a Business Development Director at Avacare, you can expect significant growth opportunities in a fast-paced and evolving industry. Given Avacare's commitment to innovation and excellence in clinical research, you will have the chance to expand your professional network, enhance your sales acumen, and take part in strategic discussions that shape the future of clinical trials and drug development.

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What skills are essential for a Business Development Director at Avacare?

Essential skills for a Business Development Director at Avacare include exceptional communication and interpersonal skills, strong analytical abilities, and a deep understanding of the clinical research industry trends. Additionally, having a keen insight into customer needs, adaptability to changing priorities, and the ability to influence both internal teams and external clients are crucial for success in this role.

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Common Interview Questions for Business Development Director
Can you describe your experience in building relationships with clinical sponsors?

In your answer, focus on specific examples of how you developed relationships with key decision-makers in previous roles. Highlight your approach to establishing trust and understanding customer needs, which is crucial in the Business Development Director role at Avacare.

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How do you handle competitive pricing and positioning strategies in your sales approach?

Discuss your methods for analyzing competitor strategies and incorporate these insights into your sales approach. Emphasize the importance of staying informed about market trends, which will showcase your strategic thinking and planning abilities essential for Avacare.

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What sales strategies have you found most effective in the clinical research field?

Share specific sales strategies you've successfully implemented in the past, such as consultative selling, relationship management, or leveraging CRM tools. Relate these experiences to how they could benefit your potential role at Avacare.

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Describe a time when you had to adapt a successful sales tactic to meet new market demands.

Convey a specific instance where you adapted your approach due to market changes. Explain the rationale behind your adaptation and the positive outcomes that resulted, particularly how that flexibility reflects Avacare's dynamic approach to business.

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How do you maintain visibility and communication with your clients?

Explain your strategies for maintaining strong communication with clients, such as regular check-ins or feedback sessions. Highlight the importance of this practice in ensuring customer satisfaction and how it aligns with Avacare's values.

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What tools do you use for tracking sales activities and customer interactions?

Discuss the CRM systems and other tools you've used in the past to track customer interactions and sales activities. Emphasize how these tools can enhance efficiency and reporting capabilities at Avacare.

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In your opinion, what trends are currently shaping the clinical research industry?

Share your insights on the latest trends in clinical research, such as the impact of technology on research efficiency or the importance of patient-centric approaches. This response will indicate your industry awareness and forward-thinking perspective.

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How do you prioritize leads and opportunities in a competitive sales environment?

Discuss your method for evaluating and prioritizing leads based on factors like potential revenue, relationship building, and alignment with Avacare's offerings. Show how this prioritization contributes to strategic customer engagement.

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Can you explain a time you led a successful sales presentation?

Prepare a detailed account of a successful sales presentation that you led, including the preparation process, key strategies used, and the outcome. This demonstrates your experience and effectiveness, both vital for the Business Development Director role at Avacare.

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What motivates you in a business development role?

Reflect on personal motivations such as achieving targets, building lasting relationships, or making a positive impact in healthcare. Relate these motivations back to your desire to work with Avacare, underscoring your alignment with their mission.

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At IQVIA, we believe in pushing the boundaries of human science and data science to help our customers create a healthier world. No matter your role, everyone at IQVIA contributes to our shared goal of improving human health.

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April 10, 2025

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