Sales Associate (Full Time) - Naples

As a Sales Associate at Jenni Kayne in Naples, your primary responsibilities include maximizing sales through excellent customer service, building relationships with clients, managing point-of-sale transactions, and assisting with store operations. You'll also take part in events and encourage customer engagement through programs like Jenni Kayne Rewards.

To qualify as a Sales Associate at Jenni Kayne in Naples, you should have a minimum of 1 year of retail experience. Experience or interest in home interiors is a plus. Strong communication skills and the ability to work well in a team environment are essential, along with a commitment to providing excellent customer service.

Jenni Kayne is dedicated to creating a diverse and inclusive work environment for Sales Associates. We believe that the varied voices and viewpoints of our community not only enrich our culture but also pave the way for our collective success, ensuring every team member feels valued and empowered.

The annual base salary range for a Sales Associate at Jenni Kayne in Naples is between $45,760 and $49,920. The salary is determined by factors such as experience, education, skills, and location, providing a fair compensation structure for our team members.

At Jenni Kayne in Naples, the work environment for Sales Associates is collaborative and supportive. We pride ourselves on maintaining a welcoming atmosphere where team members are encouraged to contribute ideas and feedback, fostering a sense of community focused on shared success.

To provide excellent customer service as a Sales Associate, focus on actively listening to customer needs, personalizing the shopping experience, and following up with clients to build relationships. Share a specific example where your approach led to a positive customer outcome.

When dealing with a difficult customer, it's essential to remain calm and empathetic. Describe a specific instance where you successfully resolved their issue by listening to their concerns and providing a solution, showing your ability to handle challenging situations gracefully.

To maximize sales, I would employ strategies such as upselling and cross-selling, keeping track of customer preferences, and utilizing promotions effectively. Providing excellent customer experiences that encourage repeat business is also crucial for driving sales.

Maintaining the store's aesthetic involves staying organized, regularly updating displays, and ensuring products are neatly presented. I would proactively assist with store operations and contribute ideas for seasonal updates to attract customer attention.

Jenni Kayne's brand focuses on an elevated lifestyle approach, prioritizing intentionality and quality. Its commitment to diversity and inclusion resonates with me, and I appreciate how these values enhance the shopping experience for customers and employees alike.

Building client relationships often involves understanding their unique needs and preferences. Share a particular story that highlights how you exceeded their expectations and how that strengthened their loyalty to the store.

I would encourage customers to sign up for the Jenni Kayne Rewards program by highlighting its benefits, offering sign-up incentives, and explaining how it can enhance their shopping experience. Personalizing the approach based on customer interactions can also be effective.

Share your experience with various point-of-sale systems, emphasizing your comfort with processing transactions, managing inventories, and troubleshooting any minor issues. Mention any specific systems you have used and how quickly you adapted to new ones.

Teamwork is vital in retail as it ensures a seamless customer experience and efficient store operations. Share an example of a time when your collaborative efforts with colleagues led to achieving a common goal.

The most important aspect of merchandising is creating an inviting and appealing display that captures customer interest. Discuss how strategic placement and effective signage can influence customer behavior and improve sales outcomes.