Solutions Architect - (Remote - US)

As a Solutions Architect at our company, you will be charged with a range of responsibilities including partnering with the sales team to deliver top-notch technical solutions, leading design workshops, and acting as the key technical point of contact for successfully implementing solutions. You will also be tasked with identifying risks in solution design and improving customer satisfaction, while mentoring junior team members and proposing enhancements for products.

The ideal candidate for the Solutions Architect position is expected to have 5 to 7 years of experience in customer-facing technical roles within substantial enterprise IT environments. Strong communication skills, proven project management abilities, and experience with Public-Key Infrastructure (PKI), cryptography, and digital certificates are essential. Proficiency with automation tools and containerization platforms is also required.

Our IT company values professional growth, and as a Solutions Architect, you'll benefit from various talent development programs, mentorship opportunities, and participation in monthly cross-functional meetings. These initiatives are designed to foster your skills and provide pathways for advancement within the organization.

Yes, the Solutions Architect role is fully remote, allowing you the flexibility to work from anywhere in the United States. We promote a remote-first culture, acknowledging the importance of work-life balance while still being committed to collaborative teamwork and communication across our teams.

As a Solutions Architect, you will enjoy a competitive salary along with comprehensive medical, dental, and vision coverage for you and your dependents. Additional benefits include unlimited time off, generous paid time off globally, paid parental leave, wellness initiatives, and a supportive employee-focused culture dedicated to diversity and community engagement.

Certainly! When discussing your experience with PKI, focus on specific projects where you implemented SSL/TLS certificates, managed key lifecycle processes, or integrated cryptographic solutions. Highlight how these experiences allowed you to enhance security protocols and customer trust.

Discuss how you implement project management frameworks such as Agile or Scrum, prioritize tasks, and engage with cross-functional teams. Emphasize your ability to adapt to changing specifications and maintain clear communication with stakeholders to ensure project milestones are achieved.

Explain your systematic approach to troubleshooting, emphasizing your analytical skills. Discuss techniques you use to identify root causes, including gathering logs, replicating issues, and communicating transparently with clients during the resolution process.

Share examples of how you’ve provided mentorship by organizing training sessions, offering constructive feedback, and encouraging best practices. Highlight how your mentoring helped junior colleagues develop their skills and confidence in technical environments.

Describe your approach to simplifying complex ideas by using analogies, visual aids, or step-by-step explanations. Emphasize the importance of tailoring your communication style based on the audience’s technical proficiency to ensure effective understanding.

Recall a specific solution design you facilitated, detailing the challenges faced, the technologies used, and how the design aligned with client needs. Discuss feedback received from stakeholders and the impact of the solution post-implementation.

Emphasize that collaboration is crucial. Describe how you engage with sales, technical teams, and clients to gather requirements, brainstorm solutions, and ensure alignment on project goals. Illustrate that successful execution hinges on strong teamwork.

Share your commitment to continuous learning through attending industry conferences, participating in webinars, subscribing to relevant publications, and joining professional networks. This will demonstrate your readiness to keep the company's solutions cutting-edge.

Discuss specific DevOps tools like Jenkins, Ansible, or Docker, detailing how they have optimized your deployment processes, improved efficiency, or facilitated automation. Explain how these tools helped your teams deliver projects more reliably.

Talk about risks such as scalability, security, or integration challenges. Explain proactive measures you take, like conducting risk assessments, collaborating with stakeholders to validate designs, and incorporating feedback loops that allow for early detection and rectification.