Automotive Technician with Fette Kia

As an Automotive Technician at Fette Kia, your primary responsibilities include diagnosing, maintaining, and repairing Kia vehicles, encompassing critical components like engines, transmissions, and brakes. You'll complete repair orders and warranty requests according to Kia’s policies, ensuring a streamlined service experience. Additionally, you will use specialized tools and Kia diagnostic strategies, test drive vehicles, and collaborate with the shop foreman and service advisor to enhance customer satisfaction.

To qualify for the Automotive Technician position at Fette Kia, you must have an honorable discharge from military service, a valid driver’s license with a clean driving record, and experience in a technical or mechanical field. Additionally, candidates must be willing to complete drug screening and background checks. This experience is crucial for effective participation in the Kia Veterans Technician Apprenticeship Program (VTAP).

The Kia Veterans Technician Apprenticeship Program (VTAP) at Fette Kia offers Veterans the opportunity to engage in a one-year, competency-based apprenticeship that leads to Kia Service Technician certification. Participants will receive access to comprehensive training, tools, and equipment necessary for success, along with the possibility of qualifying for a GI Bill Monthly Housing Allowance (MHA) during the apprenticeship period.

Fette Kia passionately supports Veterans by providing an inclusive environment that recognizes and values their unique skills and experiences. The dealership offers a program facilitated by Veterans specifically tailored for those transitioning to civilian careers in automotive service. This ensures not only professional growth through the VTAP but also personal development in a welcoming and understanding atmosphere.

Yes! Participants in the Kia Veterans Technician Apprenticeship Program (VTAP) at Fette Kia may be eligible for significant benefits through the GI Bill, including monthly housing allowances. This allows Veterans to financially support themselves while they gain valuable experience and training that will kickstart their career as a Kia Service Technician.

When answering this question, emphasize your passion for automotive technology and how your military experience has equipped you with relevant technical skills. Mention your desire to contribute to a supportive environment like Fette Kia and discuss how the VTAP aligns with your career goals.

Share your systematic approach for diagnosing vehicle issues, including initial inspections, utilizing diagnostic equipment, and detailed assessment of symptoms. Highlight any specific experiences you have had in your previous mechanical roles to demonstrate your problem-solving abilities.

Discuss a specific repair that tested your skills, detailing the steps you took, the challenges faced, and the successful outcome. This showcases your technical capability and demonstrates resilience and problem-solving skills essential for an Automotive Technician.

Explain your communication style and how you interact with customers to set clear expectations. Discuss any experience where excellent customer service enhanced the relationship, ensuring customer satisfaction even during the repair process.

List the tools and diagnostic equipment you’ve used in previous roles, showing your readiness to handle various repairs. Relate this to how these experiences will benefit your transition into a Kia Service Technician.

Mention any ongoing education, certifications, or training you've pursued to keep your skills current. Highlight interest in lifelong learning, emphasizing courses or workshops linked to Kia or automotive technology advancements.

Discuss your awareness of safety protocols and your commitment to maintaining a safe work environment. Provide examples of how you prioritize safety in repairs and tools usage, demonstrating your professionalism.

Describe your ability to collaborate with colleagues, sharing how you contribute to team dynamics and how effective communication helps in achieving common goals. Share examples from past experiences where teamwork played a significant role.

Explain your approach to empathetic listening and problem-solving, emphasizing your commitment to customer satisfaction. Illustrate this with a story from your past roles where you successfully resolved a customer complaint.

Discuss your aspirations in the automotive field, indicating your interest in furthering your expertise and possibly advancing to roles such as service manager or specializing in specific Kia technologies. Show alignment with Fette Kia's values to underscore your commitment.