Shift Leader - JOEY Shipyards

As a Shift Leader at JOEY Shipyards, your primary responsibilities will include managing a team of 50-100 individuals, implementing strategic planning goals, ensuring high standards in operations, and enhancing the overall guest experience. You will be pivotal in recruiting, training, and retaining top talent, and you’ll monitor in-store budgets to drive profitability.

To be considered for the Shift Leader role at JOEY Shipyards, you should have 1-3 years of team leadership experience. It's crucial to demonstrate a proven ability to inspire high-performing teams and manage budgets, along with a keen attention to detail and integrity in enhancing guest experiences.

Working as a Shift Leader at JOEY Shipyards comes with numerous benefits, including competitive base compensation, eligibility for a tip pool program, flexible scheduling, ongoing mentorship, meal and fitness membership discounts, and opportunities for professional growth. You will also participate in fun culinary challenges and team-building activities.

While previous restaurant management experience is not strictly required, having at least 1-3 years of experience in team leadership is essential for the Shift Leader position at JOEY Shipyards. This will help you effectively contribute to our fast-paced environment and lead your team towards success.

The JOEY Accelerated Leadership Program is an exclusive three-month fast-tracked development course designed to enhance the skills of individuals with proven leadership abilities. For Shift Leaders at JOEY Shipyards, this program provides comprehensive training in operations, people management, and leadership development, preparing them for greater responsibilities within the company.

To motivate a team in a fast-paced restaurant environment, I believe in engaging each team member by recognizing their unique contributions and setting clear and achievable goals. I also advocate for open communication and regularly check in to foster a supportive team atmosphere.

Certainly! In a previous role, a staff member was struggling with their duties due to personal issues. I took the time to talk privately with them, listened to their concerns, and adjusted their responsibilities temporarily to help them succeed while providing additional support and resources.

For recruiting and retaining top talent, I focus on highlighting the company culture, providing thorough training, and offering mentorship opportunities. I also ensure that team members feel valued through recognition programs and regular feedback to foster loyalty and commitment.

When training new staff at JOEY Shipyards, I aim to create a welcoming and inclusive atmosphere. I provide clear expectations, use hands-on approaches, and incorporate shadowing experiences for practical learning, ensuring they feel confident and supported as they transition into their roles.

In my last position, I introduced a shift planning tool that enhanced scheduling and communication between staff. This reduced conflicts and improved overall efficiency, leading to a smoother operation during peak times, which is vital in the restaurant business.

The key to providing excellent guest service is consistently putting the guest first. This means actively listening to their needs, being attentive, and showing appreciation for their presence, while also training the team to embody these values in every interaction.

When addressing underperformance, I prefer to approach the situation with empathy and understanding. I discuss the specific issues with the individual, identify any underlying problems, and create a customized improvement plan that includes support and resources to help them succeed.

My leadership style is collaborative and supportive, which aligns with the values of JOEY Restaurants. I prioritize team growth and development, maintain open lines of communication, and promote a fun, fearless, and quality-driven work environment that reflects our core values.

Absolutely! I see supporting new restaurant openings as an exciting opportunity for professional growth and collaboration. I believe my experience can contribute positively to establishing a strong foundation for new locations while fostering a consistent brand culture.

I stay organized by prioritizing my tasks and utilizing tools like checklists and schedules. I break larger tasks into smaller, actionable items to maintain focus and ensure crucial operational aspects are managed effectively, keeping the entire team aligned toward our goals.