Delivery Driver - job 1 of 2

As a Delivery Driver at Jushi Holdings Inc., your main responsibilities include navigating routes using app-based programs, transporting cannabis products to patients, and providing exceptional customer service. You will work closely with a driving partner and must comply with all state and federal regulations while embracing opportunities to enhance operations.

To apply for the Delivery Driver position at Jushi Holdings Inc., you should have prior delivery experience, a valid Virginia driver's license, and a clean driving record. Additionally, you must be at least 21 years old and pass a background check to ensure compliance with legal regulations.

Jushi Holdings Inc. offers a comprehensive benefits package for Delivery Drivers, including options for medical, dental, and vision insurance, as well as life insurance and short/long term disability coverage. You’ll also receive paid time off, paid holidays, and access to a 401(k) plan, giving you both financial and personal support.

At Jushi Holdings Inc., Delivery Drivers work in pairs to handle deliveries efficiently. You will utilize mapping applications for navigation and ensure that products are delivered on time and in a friendly manner. Possessing a solid understanding of the local area will greatly aid in optimizing your delivery routes.

At Jushi Holdings Inc., Delivery Drivers can experience ample growth opportunities. The company values process improvement and is committed to personal development, encouraging drivers to learn more about the cannabis industry and possibly advance into other roles within the organization.

In your response, highlight your skills in route planning and navigation, your experience with time management, and how you handle any unforeseen delays. Emphasize the importance of communication with your driving partner and customers to maintain transparency.

Share specific examples of past situations where you have provided excellent customer service, emphasizing your communication skills, problem-solving abilities, and how you have handled feedback to create positive outcomes and build customer loyalty.

It's crucial to discuss your understanding of federal, state, and local laws regarding cannabis delivery, including age restrictions and product handling. Expressing your commitment to abiding by these regulations will demonstrate your accountability and professionalism.

Provide an example of a tough customer interaction you've faced in the past, detailing how you remained calm, listened to their concerns, and worked towards a satisfactory resolution. This showcases your conflict resolution skills and dedication to customer satisfaction.

Discuss your driving habits, such as following traffic laws, maintaining awareness of surroundings, regular vehicle checks, and any training you have undertaken related to safe driving practices, showcasing your responsibility and dedication to safety.

Express your interest in contributing to the cannabis industry, your admiration for Jushi's mission, and any personal anecdotes or ties you have to the local community that motivate you to enhance patient access to cannabis products.

Share techniques you use, such as creating efficient routes, time management skills, and the ability to adapt to changing situations. Show that you can think critically and act quickly to ensure all deliveries are fulfilled on time.

Highlight qualities such as strong customer service, teamwork, effective communication, map reading abilities, and time management skills. Explain how each quality contributes to a safer and more efficient delivery process.

Recount an incident where you took extra steps to ensure customer satisfaction, whether through timely communication or providing an unexpected service. It demonstrates your commitment to customer care and sets you apart as an employee.

Discuss your approaches to staying organized, such as using delivery tracking apps, creating to-do lists, or employing a calendar. Share how good organization positively impacts efficiency and reliability.