Business Development Representative (Entry level)

As a Business Development Representative (Entry Level) at Kaseya, your primary responsibility is to engage with customers and partners through phone calls and emails to drive attendance to various Kaseya events. You'll collaborate with account managers for product demos and work to encourage customers to participate in webinars. This role requires maintaining customer relationships and ensuring a seamless experience by keeping accurate records in Salesforce.

To qualify for the Business Development Representative position at Kaseya, you should ideally have an associate degree or equivalent experience in tele-sales. We look for candidates with excellent written and verbal communication skills, strong interpersonal abilities to engage customers, and a proactive, solution-oriented mindset. Experience in a fast-paced environment is a plus!

Kaseya places a strong emphasis on professional growth and development. As a Business Development Representative, you'll receive the training and mentorship necessary to build your skills and advance within the company. We encourage learning through hands-on experience, collaboration, and the exploration of personal initiative that can lead to new opportunities and career paths within Kaseya.

At Kaseya, we pride ourselves on a vibrant and supportive work culture. As a Business Development Representative, you will find a team of dynamic individuals who value boldness, grit, and accountability. We believe in creating an environment where everyone can contribute to their team's success while having fun along the way. You will be encouraged to articulate ideas, share feedback, and collaborate towards achieving individual and team goals.

In the position of Business Development Representative at Kaseya, you will primarily use Salesforce for maintaining customer records and ensuring accurate interaction follow-ups. Additionally, familiarity with Microsoft Office products is essential as you'll utilize them for creating documents, tracking communications, and organizing your daily tasks. Training will be provided to ensure you're comfortable and effective in using these tools.

When answering this question, emphasize your passion for engaging with people and contributing to their success. Mention how connecting customers to solutions can not only drive sales but also build lasting relationships, which is rewarding for you personally.

It's important to demonstrate resilience when tackling rejection. Discuss techniques you use to stay positive, such as reflecting on constructive feedback, refining your approach, and remembering that sales is often a numbers game. Show that setbacks are opportunities for growth.

Use the STAR method to structure your response. Describe a specific situation where you identified a problem or opportunity, the actions you took, and the positive results that followed. Highlighting your proactive mindset will align well with Kaseya's culture.

This question allows you to showcase your research skills. Discuss Kaseya's mission, the industries it serves, and mention specific products or solutions that resonate with you. Your enthusiasm for the company and its objectives can make a favorable impression.

Outline a systematic approach, such as researching the customer beforehand, identifying their potential needs, and tailoring your communication style to suit them. Emphasize the importance of personalization and genuine engagement in building rapport.

Discuss techniques that emphasize customer needs and relationship building. Mention consultative selling, active listening, and the importance of follow-ups. Your awareness of different methods will show that you're committed to personal development in sales.

Talk about utilizing organizational tools, setting daily goals, and assessing task urgency versus importance. Highlight your adaptability and how you stay flexible in shifting priorities while keeping customer satisfaction at the forefront.

Share a specific example of a project where teamwork led to positive outcomes. Emphasize your role in fostering collaboration, sharing ideas, and achieving common goals. Tailor your response to show how you value teamwork as a core aspect of Kaseya's culture.

Discuss your approach to conflict resolution by prioritizing open communication and understanding each other’s perspectives. Highlight the importance of compromise and collaboration to find solutions, reinforcing your commitment to a positive work environment.

Align your aspirations with Kaseya's growth opportunities. Suggest that you aim to grow into a more advanced sales position or contribute to project management, emphasizing that you’re committed to continuous learning and development in your career.