Head of Product

As the Head of Product at Kasheesh, your primary responsibilities include overseeing the product and technology roadmap, enhancing the current offerings, and implementing new strategies for innovation. You will work closely with engineering, marketing, and customer success teams to ensure product quality and user experience, and you will define product requirements for new features, all while monitoring product data to continuously refine and innovate.

To be considered for the Head of Product role at Kasheesh, candidates should have at least 8 years of experience in product management or technology leadership, preferably within the payments or financial services industry. Exceptional leadership and communication skills are essential, along with a metrics-driven mindset and a proven track record of launching consumer technology platforms.

Collaboration is key for the Head of Product at Kasheesh. In this role, you will engage with various teams including engineering, marketing, and customer success to ensure that the product vision aligns with the organization’s goals. You'll facilitate teamwork, encourage open communication, and drive joint efforts toward delivering exceptional products that meet customer needs.

The Head of Product at Kasheesh has significant growth opportunities, particularly as the company continues to expand its product offerings and innovate in the payments space. You will be instrumental in shaping the company’s future, influencing product strategy and customer experience, and positioning Kasheesh as a leader in financial technology.

Kasheesh offers a hybrid work model that promotes flexibility and work-life balance. As Head of Product, you'll be part of a supportive team environment where creativity and collaboration are encouraged. Benefits such as unlimited PTO, health care coverage, and wellness stipends reflect the company’s commitment to the well-being of its employees.

A strong approach would be to conduct thorough user research to identify pain points and gather actionable feedback. Collaborating with customer success and marketing teams, you can analyze user behavior data to implement data-driven improvements, thus ensuring the user experience is seamless and intuitive.

Highlight your relevant achievements, demonstrating knowledge of payment systems and financial products. Share specific examples of how you successfully launched or managed similar products, focusing on the impact those initiatives had on user adoption and business growth.

Prioritization should be guided by a combination of user feedback, market trends, and business goals. Utilize metrics such as user engagement and satisfaction scores to gauge feature impact, while aligning with overall strategic objectives to make informed decisions about what to prioritize.

Familiarize yourself with tools like Jira, Trello, or Asana for project management, as well as methodologies such as Agile or Scrum. Mention how these tools help streamline collaboration, improve communication across teams, and enhance overall project execution.

Effective communication is key. Approach the situation with openness, allowing team members to express their views. Facilitate a discussion to understand different perspectives and guide the team toward a collaborative solution that aligns with the product vision and company objectives.

Key metrics often include user engagement rates, Net Promoter Score (NPS), customer satisfaction levels, and retention rates. Explain how you'll leverage these metrics to assess product performance and make informed decisions for further enhancements.

Walk through the entire journey, starting from ideation and research, to design, development, and launch. Emphasize the importance of collaboration, validate the product with user feedback, and note any challenges you faced and how you overcame them to achieve success.

Staying informed is critical. Discuss how you regularly read industry publications, attend conferences, and engage with thought leaders on platforms like LinkedIn. Continuous learning through networking and professional development plays a key role in staying ahead in the fintech space.

Articulate a collaborative and inclusive leadership style, emphasizing the importance of empowering team members to take initiative. Explain how you encourage open dialogue and continuous feedback to foster a productive and motivated team environment.

Express your genuine enthusiasm for the mission of Kasheesh and the opportunity to drive innovation in the payment industry. Explain how your values align with the company's vision and how your experience positions you to contribute towards achieving its strategic goals.