Technical Product Manager

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

We are looking for a skilled Technical Product Manager to join our Technical Services Research & Development team. The successful candidate will play a key role in bridging the gap between technical teams and business stakeholders, ensuring smooth and effective product development. This role involves leading product strategy, gathering requirements, and coordinating with cross-functional teams to deliver high-quality software solutions.

Responsibilities:

• Product Vision and Strategy:
• Lead the product vision and strategy, ensuring alignment with business objectives and customer needs.
• Evaluate market trends and competitor products to identify opportunities for innovation and enhancement.
• Monitor product performance and gather data-driven insights to inform future features and improvements.
• Requirements Elicitation and Roadmap Management:
• Gather requirements from stakeholders and translate them into actionable user stories, acceptance criteria, and technical specifications.
• Prioritize and maintain the product backlog and roadmaps, balancing customer needs with business goals.
• Define sprint goals and release plans for the development team.
• Team Collaboration and Communication:
• Act as the primary interface between technical teams and business units, ensuring clear communication and understanding of product goals.
• Communicate product updates and progress to stakeholders effectively, including conducting presentations and briefings.
• Foster a culture of collaboration and innovation.
• Project Execution and Delivery:
• Monitor project progress, proactively addressing risks and issues to ensure timely product delivery.
• Implement continuous improvement initiatives to improve product quality and team efficiency.
• Maintain project and product documentation.
• Quality Assurance and Testing:
• Work with developers to define test plans and execute various verification and validation tests (e.g., functional, regression, usability, performance).
• Review test results to ensure quality standards are met and software is release-ready.
• Customer Engagement:
• Serve as the primary point of contact for customer interactions related to product features and functionality.
• Gather and incorporate feedback from customers, building relationships to understand needs and preferences.

Location: Hybrid in Vienna, VA

• Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred.
• Minimum 5 years of experience in product management or a similar role within a technical environment.
• Proven experience in Agile methodologies and managing product development lifecycles.
• Strong technical background and understanding of software development processes.
• Experience gathering requirements, creating user stories, and managing backlog prioritization.
• Proficient in using project management tools such as the Atlassian Suite (Jira, Confluence) or similar (Aha!, MS Project).
• Excellent problem-solving skills, with a keen ability to analyze data and make informed decisions.
• Outstanding communication and interpersonal skills for effective cross-team collaboration.
• Ability to handle multiple projects with competing deadlines, maintaining a strong focus on priorities.
• Experience designing data visualizations that inform performance measurement.
• Familiarity with web and/or mobile application development.
• Understanding of UI/UX design principles.
• Experience creating mockups and wireframes.
• Certifications in Agile methodologies (e.g., Certified Scrum Product Owner).

Preferred Skills:

• Familiarity with cloud-based technologies and modern software architectures.
• Experience with one or more of the following: JavaScript (React), CSS, Python, AWS (S3, EC2, DynamoDB, RDS, SQS, Lambda, Athena, SageMaker), Azure, Tableau, SQL
• Knowledge of DevOps pipelines

Clearance:

• US Citizenship required; the ability to obtain a security clearance may be required.

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts who pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer a competitive benefits package that includes paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. 

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or engage in other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes a commitment to continuous professional development. 

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We appreciate your commitment to building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

ITC is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

ITC is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, ITC has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to be considered for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.  

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