Solutions Architect

The Solutions Architect at Keyfactor leads complex solution deployments for enterprise-level customers, providing expert guidance on technical aspects and best practices. In addition to this, they mentor junior team members, assist with process improvements, and collaborate with cross-functional teams to ensure high-quality service delivery.

To qualify for the Solutions Architect role at Keyfactor, candidates should possess a Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant experience in a technical, MSP, or software consulting role, along with a solid understanding of core networking fundamentals and familiarity with technologies like Active Directory and Public-Key Infrastructure, is essential.

Yes, the Solutions Architect position at Keyfactor is remote-friendly, with applicants based in the United States. This allows you to work comfortably from home while contributing to the team’s goals and collaborating with colleagues across various locations.

At Keyfactor, Solutions Architects can expect significant career growth opportunities. With continuous professional development, mentoring options, and exposure to diverse projects, you’ll have the chance to evolve into senior or specialized roles or even into leadership positions, depending on your interests and expertise.

The Solutions Architect role at Keyfactor is unique due to its emphasis on both technical excellence and customer-centric strategies. Here, you’ll work in a culture that fosters innovation, teamwork, and respect, alongside a commitment to diversity and well-being, making it not just a job but a community.

When tackling complex solution deployments, I first assess the customer’s unique needs and technical requirements. I believe in establishing clear communication channels and collaborating with cross-functional teams to ensure that everyone is aligned with the project's goals. I also emphasize continuous feedback throughout the deployment to adapt our approach timely.

I have extensive experience managing Active Directory environments, including configuring and troubleshooting Active Directory Certificate Services. Additionally, I am well-versed in Public-Key Infrastructure, focusing on the best practices for managing digital certificates and ensuring secure communications across networks.

I adopt a hands-on mentoring approach, providing regular feedback and guidance. I facilitate learning through practical exercises, encourage questions, and establish a supportive environment where junior members feel comfortable exploring new ideas and taking on challenges. Sharing real-world scenarios helps ground theoretical concepts.

I continually engage with industry resources such as webinars, online forums, and publications. Attending conferences and networking events also allows me to connect with peers and gain insights into emerging trends and technologies. Continuous learning is a key aspect of maintaining relevance as a Solutions Architect.

Upon receiving an escalated technical issue, I prioritize immediate assessment to determine the root cause. I gather relevant data, collaborate with team members for additional insights, and implement a solution while keeping the client informed. Post-resolution, I conduct a review to identify preventive measures and enhance our processes.

To ensure high-quality service delivery, I focus on comprehensive planning, continuous communication, and timely execution. I involve stakeholders throughout the process and implement regular checkpoints to evaluate progress, allowing us to adapt swiftly to any changes in client requirements or project scope.

I have hands-on experience with scripting in PowerShell and SQL, frequently automating routine tasks to streamline processes and improve efficiency. This not only reduces the likelihood of human errors but also allows the technical team to allocate focus onto more strategic initiatives.

Customer feedback is invaluable in my role as a Solutions Architect. It helps me align our solutions closely with client needs, identify areas for improvement, and make informed adjustments in our approach. I make it a point to actively seek out feedback during and after project deployments.

In a cross-functional team, I believe open dialogue is key to resolving disagreements. I encourage team members to express their views respectfully and seek a collaborative solution that considers various perspectives. I also advocate for data-driven decision-making to minimize personal biases.

In my past projects, I’ve introduced innovative deployment methodologies that significantly reduced timelines and improved stakeholder satisfaction, such as agile project management frameworks. Harnessing tools for automation and tracking has also led to enhanced efficiency and visibility within projects.