Mental Health - Program Coordinator

As a Mental Health - Program Coordinator at Keystone Mental Health Services, you will play a crucial role in supporting adults with mental illness living in a residential home. Your primary responsibilities will include mentoring staff, assisting individuals with personal care, administering medications, and planning community activities. You'll also help individuals with household tasks and complete daily documentation of their progress, ensuring they receive the best possible care and support.

To be a successful candidate for the Mental Health - Program Coordinator role at Keystone Mental Health Services, you need a high school diploma or equivalent and 3-6 months of experience in human services or a related field. You must also be at least 21 years old, have effective communication skills, and be able to manage documentation processes. Additionally, you will need to obtain Program Administrator certification within six months of hire.

The Mental Health - Program Coordinator position at Keystone Mental Health Services offers a competitive salary of $20.50 per hour. Along with this, you will enjoy a comprehensive benefits package that includes medical, dental, vision insurance, a 401k plan, and a generous paid time off program, allowing you to maintain a healthy work-life balance.

At Keystone Mental Health Services, we believe in investing in our employees' growth. As a Mental Health - Program Coordinator, you'll have access to extensive training and learning opportunities. This includes on-the-job training, professional development resources, and eligibility for tuition reimbursement for further education, helping you to advance your career in the mental health field.

Key skills for a Mental Health - Program Coordinator at Keystone Mental Health Services include effective written and verbal communication skills, the ability to interpret and apply policies, and proficiency in computer use. You'll need to demonstrate compassion, patience, and a strong desire to assist individuals in their rehabilitation process, fostering a supportive environment that encourages independence.

When answering this question, focus on specific examples from your previous roles. Highlight your interactions with clients, the types of support you provided, and the outcomes achieved. This will showcase your practical experience and understanding of mental health challenges.

Provide an example of a challenging situation you faced and explain your approach to resolving it. Emphasize your ability to remain calm, empathetic, and how you utilize communication skills to de-escalate potential conflicts.

Discuss specific techniques you have used, such as setting SMART goals with clients, providing choices, and encouraging skill-building activities. This shows your proactive approach to helping clients lead their own rehabilitation journey.

Articulate your understanding of a Program Coordinator's responsibilities, including supervising staff, managing program operations, and ensuring compliance with treatment plans. This demonstrates your readiness for the role at Keystone Mental Health Services.

Discuss your approach to mentorship and guidance. Highlight your belief in communication, team collaboration, and providing training to empower staff in their roles. This illustrates your commitment to team support and client welfare.

Detail the necessity of accurate documentation for tracking client progress, compliance with regulations, and communicating with stakeholders. Stress your attention to detail and organizational skills that will be beneficial in maintaining thorough records.

Share creative and engaging activities tailored to the interests and accessibility of the clients, such as art classes, outdoor outings, or volunteering opportunities. This shows your initiative and understanding of community integration importance.

Discuss how you engage in continuous learning through professional development courses, industry publications, and peer networking. This emphasizes your commitment to excellence and improving service delivery at Keystone Mental Health Services.

Share personal reflections on the joy of seeing clients succeed, the fulfillment that comes from making a difference, and how these motivations drive your passion for the field. This personal touch can resonate well in an interview setting.

Emphasize the importance of understanding individual backgrounds, preferences, and needs. Discuss any strategies you would employ, such as personalized treatment plans and cultural competence, to ensure that each client feels valued and supported.