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Business Continuity Manager - Player Engagement - job 1 of 2

The role requires working on different time zones as it will operate on global scale. It also offers a remote work setup but onsite expectations still apply based on business needs.

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

Roles and Responsibilities:

  • Conducting business impact analysis and risk assessment to identify the critical functions, processes, and resources of the organization, as well as the potential threats and vulnerabilities that could affect them.
  • Developing, implementing, and maintaining business continuity plans and strategies that ensure the continuity and resilience of the organization’s operations in the event of a disruption.
  • Remote Work Continuity Strategy:
    • Evaluate existing remote work policies and procedures to identify areas for improvement in terms of business continuity.
    • Develop and implement strategies to enhance the resilience of remote work arrangements, including infrastructure, communication channels, and employee preparedness.
    • Provide guidance and support to ensure that remote teams are equipped to effectively respond to and recover from disruptions.
  • Providing training and awareness programs to the organization’s staff and stakeholders on the business continuity policies, procedures, and best practices.
  • Coordinating and facilitating business continuity exercises and tests to evaluate the effectiveness and readiness of the business continuity plans and capabilities.
  • Monitoring and reporting on the performance and compliance of the business continuity program, and recommending improvements and corrective actions as needed. 
  • Conducting regular drills to test emergency response plans and identify areas where improvements can be made.
  • Developing and maintaining an effective disaster recovery plan that meets industry standards and can be executed quickly in the event of an emergency.
  • Liaising and collaborating with internal stakeholders, such as senior management, service line leaders, IT, admin, HR, etc. to ensure alignment and coordination of the business continuity efforts.

  • A bachelor’s degree or higher.
  • Professional certification in business continuity planning is highly desirable: ISO27001, ISO22301, ISO, MBCP, CBCP, DRI, DRII 
  • A minimum of 3 to 5 years of experience in business continuity management, with specific expertise in developing and implementing BCPs for remote or WFH setups.
  • Strong understanding of risk assessment methodologies, business impact analysis techniques, and crisis management principles.
  • A proven ability to design, implement, and improve cross-functional business continuity programs that meet the needs and objectives of the organization.
  • A demonstrated ability to conduct business impact analysis, risk assessment, and recovery planning using various tools and techniques, such as the BIA Professional, the Risk Register, or the Business Continuity Plan Template.
  • Excellent communication, leadership, and stakeholder management skills.
  • Proven ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
  • Proficiency in business continuity planning software and tools.
  • Non-taxable Allowances
  • HMO and Life Insurance
  • Annual Wellness Subsidy
  • Paid Time Offs
  • Annual Corporate Bonus
What You Should Know About Business Continuity Manager - Player Engagement, Keywords Studios

Are you ready to elevate your career as a Business Continuity Manager at a dynamic company focused on Player Engagement? This exciting remote role requires you to engage with different time zones, working on a global scale while ensuring that the continuity and resilience of the organization’s operations are maintained. As a Business Continuity Manager, you will conduct business impact analyses and risk assessments, identifying critical functions and potential vulnerabilities. You will develop and implement effective business continuity plans, ensuring that both in-office and remote teams are prepared to respond to any disruptions. Supporting remote work strategies will be crucial, as you'll evaluate existing policies and enhance the resilience of remote work arrangements. Your training and awareness programs will guide staff and stakeholders in understanding our best practices, while your coordination of business continuity exercises and tests will hone our readiness. You’ll also be involved in developing and maintaining a disaster recovery plan that aligns with industry standards. Collaboration with internal stakeholders, such as IT and HR, is vital to ensure our efforts are aligned with the organization's goals. If you have a bachelor’s degree, relevant professional certifications, and a solid background in business continuity management, your excellent leadership and communication skills will shine in this role. Join us at Player Engagement, where your expertise will help us thrive in any situation!

Frequently Asked Questions (FAQs) for Business Continuity Manager - Player Engagement Role at Keywords Studios
What are the responsibilities of a Business Continuity Manager at Player Engagement?

As a Business Continuity Manager at Player Engagement, you will conduct business impact analyses and risk assessments, develop and maintain continuity plans, and facilitate testing exercises. You will also provide training for staff on business continuity best practices and collaborate with various departments to ensure alignment in business continuity efforts.

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What qualifications do I need to become a Business Continuity Manager at Player Engagement?

To qualify for the Business Continuity Manager position at Player Engagement, you should have a bachelor's degree and professional certifications in business continuity planning, such as ISO27001 or MBCP. Additionally, a minimum of 3 to 5 years of experience in business continuity management, particularly in remote setups, is highly desirable.

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How does Player Engagement support remote work for the Business Continuity Manager role?

At Player Engagement, the Business Continuity Manager will evaluate and enhance remote work policies to ensure business continuity. This includes developing strategies for effective communication, infrastructure support, and employee preparedness to maintain operational resilience across various work environments.

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What skills are necessary for a successful Business Continuity Manager at Player Engagement?

Successful candidates for the Business Continuity Manager role at Player Engagement should possess strong communication and leadership skills, a deep understanding of risk assessment methodologies, and the ability to manage multiple priorities simultaneously. Proficiency in business continuity planning software is also essential.

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What benefits does Player Engagement offer to its Business Continuity Manager?

The Business Continuity Manager at Player Engagement can look forward to a comprehensive benefits package, including non-taxable allowances, health insurance, annual wellness subsidies, paid time off, and an annual corporate bonus, making it an attractive workplace for potential candidates.

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Common Interview Questions for Business Continuity Manager - Player Engagement
Can you explain your experience with business continuity planning?

Discuss specific projects where you've developed and implemented business continuity plans, focusing on the methodologies and tools you used. Highlight your understanding of risk assessment techniques and how they contributed to maintaining operational resilience.

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How do you prioritize risks when developing a business continuity plan?

Share your approach to conducting risk assessments, detailing how you evaluate severity and likelihood to prioritize the most critical risks. Examples of past experiences can help illustrate your decision-making process.

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What strategies have you implemented to ensure effective communication during a crisis?

Discuss specific communication strategies you've put in place during past disruptions, such as gathering feedback, using various communication tools, and ensuring that all stakeholders are informed and engaged in the recovery process.

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Describe a time when you facilitated a business continuity exercise.

Provide details about the exercise, your role in planning it, the objectives you set, and the outcomes. Emphasize what insights you gained and how they contributed to enhancing the business continuity program.

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How would you assess the effectiveness of a current business continuity plan?

Focus on key performance indicators you would use to evaluate the effectiveness, such as response times during tests, employee preparedness, and alignment with business objectives, as well as methods for collecting feedback on the plan.

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What tools do you use for risk assessment and business impact analysis?

Mention specific software or tools you are proficient with, such as Risk Registers or Business Impact Analysis templates, and discuss how they've assisted in your previous roles in managing continuity risk.

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How do you keep your business continuity knowledge current?

Talk about your commitment to continuous learning through professional development opportunities, attending industry conferences, or participating in online courses focused on business continuity and crisis management.

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Can you give an example of a challenging situation you faced as a Business Continuity Manager?

Describe a specific challenge, your thought process, the actions taken to address the situation, and the outcome. This showcases your problem-solving skills and ability to remain calm under pressure.

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What do you consider essential when developing a disaster recovery plan?

Highlight the importance of assessing business needs, establishing recovery time objectives, and ensuring communication plans are in place. It's also crucial to regularly test the plan to identify areas for improvement.

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How do you manage team training and awareness around business continuity?

Discuss your strategies for creating engaging training programs, leveraging simulations, and keeping content relevant and accessible for all staff members. Regularly scheduled training can also reinforce awareness and foster a culture of preparedness.

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Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external development partner, providing acces...

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Full-time, remote
DATE POSTED
March 9, 2025

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