Office Assistant/Receptionist

The Office Assistant/Receptionist at E.L. Vining & Son has several key responsibilities. They will greet customers and answer phone calls while providing superior customer service. Additionally, they will handle various administrative and secretarial tasks, including bookkeeping duties. Another significant responsibility involves acting as the Property Manager for the self-storage facility, which includes collecting rent, preparing leases, and maintaining proper records to ensure everything runs smoothly. The role requires a detail-oriented approach and excellent multitasking skills.

To qualify for the Office Assistant/Receptionist position at E.L. Vining & Son, candidates should have prior experience in a receptionist or administrative assistant role. Strong communication skills, both verbal and written, are essential, as well as exceptional customer service abilities. Candidates must also have strong computer skills, particularly in data entry and spreadsheet management. A positive attitude and the ability to commute to Farmington, Maine, Monday through Friday, are key attributes that will contribute to success in this position.

As an Office Assistant/Receptionist at E.L. Vining & Son, you can expect a warm and welcoming work environment. Being a family-owned company, E.L. Vining & Son emphasizes teamwork, respect, and growth opportunities for its employees. This role is not just about performing tasks; it's about contributing to a culture that values collaboration and customer satisfaction. The team is committed to ensuring the front office operates efficiently, and your contributions will be essential in maintaining that positive atmosphere.

E.L. Vining & Son offers a competitive compensation package for the Office Assistant/Receptionist position, with hourly pay ranging from $20 to $22. In addition to attractive pay, the company provides comprehensive benefits, including medical, dental, and vision insurance. Employees can also participate in a 401k plan with match, receive life and supplemental insurance, and enjoy vacation time along with 8 paid holidays throughout the year. These benefits reflect the company’s commitment to the well-being and financial security of its team members.

To apply for the Office Assistant/Receptionist position at E.L. Vining & Son, interested candidates should prepare their resumes highlighting relevant experience and skills. While there may not be a phone number to call, applicants can typically submit their information through the company’s website or designated application process. It’s important to clearly express your enthusiasm for the role and fit for the company within your application, as E.L. Vining & Son actively seeks qualified individuals to join the team.

When answering this question, focus on detailing your relevant past job responsibilities. Highlight tasks such as managing phone calls, welcoming clients, and administrative duties. Provide specific examples and demonstrate how these experiences have prepared you for the Office Assistant/Receptionist role at E.L. Vining & Son.

To answer this question, reflect on a specific instance where you faced a difficult customer. Explain how you remained calm and sought to understand their concerns. Emphasize the importance of listening and providing effective solutions to resolve issues, showcasing your ability to maintain professionalism under pressure.

In this response, outline the software programs you have used in previous roles. Mention any proficiency in spreadsheet and data entry software, as well as tools that help with bookkeeping. Demonstrating familiarity with common office software will position you as a strong candidate for the Office Assistant/Receptionist role.

Share your strategies for effective time management, such as using to-do lists, prioritizing urgent tasks, and maintaining focus. Give an example of a time when you successfully managed multiple responsibilities, illustrating your ability to stay organized and meet deadlines effectively.

To answer this, recount an experience where you went above and beyond for a customer. Detail the actions you took to ensure their satisfaction and how you resolved any issues they faced. This showcases your commitment to customer service, which is crucial for the role at E.L. Vining & Son.

Research the company before your interview and share insights about its history, services, and culture. Discuss how their mission and values resonate with you and how you see yourself fitting into the team as an Office Assistant/Receptionist.

In your response, emphasize the importance of confidentiality and integrity. Discuss your understanding of privacy policies and previous experiences where you successfully managed sensitive information. Make it clear that you respect the company's protocols regarding confidentiality.

Highlight your skills and attributes that directly relate to the Office Assistant/Receptionist position at E.L. Vining & Son. Discuss your exceptional communication skills, customer service experience, and ability to adapt to new challenges. Tailor your answer to why you are uniquely suited for this role.

Discuss techniques that you use to manage stress effectively, such as maintaining a balanced workload or taking short breaks to recharge. Share personal experiences that illustrate how you have handled stress in previous positions and how that will benefit your role at E.L. Vining & Son.

Always prepare thoughtful questions to ask the interviewers at the end of the interview. Inquire about the company's culture, prospects for advancement, or team dynamics within the office. This not only shows your interest in the role but also helps you gauge if the company is a good fit for you.