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Ad Operations Strategist

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About Knorex

Founded in 2009, Knorex (https://knorex.com) is a technology company that provides programmatic advertising products and solutions to marketers to connect in real time to their desired audience worldwide. Through its flagship universal marketing platform, Knorex XPO unifies the connectivity to each of the major marketing channels including social media, search, connected TVs/OTTs, video, audio, display/native, and email, in one place, while simplifying execution and optimization across these channels through AI automation. Knorex operates across the US and APAC.

Position Description

We are currently seeking an (Digital) Ad Operations Specialist to join our sales and product development team in further growing the XPO platform where your primary responsibility will be working closely with the sales team to serve our customers.

The ideal candidate is a customer-focused, multi-tasking individual that thrives in a fast-paced environment. You are goal-oriented, driven and enjoy being the “go-to” person for training, product knowledge and getting things into order. You shall be the point of exchange for our customers, sales and operation teams.

Key Responsibilities

· Work with clients to identify requirements. Develop a critical understanding of clients' and partners' business and their objectives;

· Manage the overall expectation, needs and progress of the assigned clients' accounts;

· Assist in customers’ understanding of the XPO platform;

· Participate in cross-functional collaboration for customer and sales support;

· Coordinate work plan closely with the client, operational and technical teams to ensure successful and timely campaign delivery;

· Coordinate with our sales team to review results and new strategy proposals with clients for the next campaigns, and to provide timely feedback;

· Prioritize tasks to meet multiple deadlines;

Desired Skills and Experience

· 1 year to 8 years of working experience in digital media and/or IT preferred;

· Passionate about and have a good understanding/appreciation of the Web, technology, media and advertising field;

· Strong commitment to quality customer service with good interpersonal skills, initiative and prompt follow-through;

· Able to learn and operate software tools.

· Creative, and analytical in understanding customers' needs to deliver them satisfying solutions;

· Able to prioritize and handle multiple tasks allocated;

· Able to work under pressure in a dynamic and fast-paced environment;

· Good knowledge and interest in the latest industry trends, technology solutions and best practices;

· Good command of written and communication in English;

· Possess at least a Diploma in any field, preferably in media, mass communication or IT related.

We are a team of diverse cultures, experience and expertise who are passionate and committed to creating a stimulating environment that makes innovation, creativity, curiosity, boldness and unconventional thinking an integral part of how we think, how we operate and how we approach our business.

Our goal for our staff is simple — provide our staff with the most conducive environment and give them the autonomy to operate to realize their potential and goal. Thus, enlisting a highly driven and enthusiastic kindred spirit is our priority. Here at Knorex, we offer you the possibility to discover and develop your strengths by providing you ample opportunities to challenge yourself to strive beyond what you can do right now.

Average salary estimate

$75000 / YEARLY (est.)

min

max

$60000K

$90000K

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What You Should Know About Ad Operations Strategist, KNOREX

Are you ready to dive into the exciting world of digital advertising? Knorex, a pioneering technology company founded in 2009, is on the lookout for an Ad Operations Strategist to join our dynamic team! This role is perfect for someone who is customer-focused and thrives in a fast-paced environment. As an Ad Operations Strategist at Knorex, your main responsibility will be to work closely with our sales team, serving our customers and ensuring they get the most out of our revolutionary Knorex XPO platform. You'll be the go-to for training and product knowledge, making sure our clients understand how to navigate this fantastic tool. We're counting on you to manage client accounts, coordinate with various teams, and prioritize tasks to meet multiple deadlines effectively. If you are creative, analytical, and have a passion for technology and advertising, this could be your dream job! Embrace the opportunity to work in a supportive environment that encourages innovation, curiosity, and personal development. Let's work together to make a real difference in the digital space and create outstanding marketing strategies for our clients worldwide.

Frequently Asked Questions (FAQs) for Ad Operations Strategist Role at KNOREX

What are the key responsibilities of an Ad Operations Strategist at Knorex?

As an Ad Operations Strategist at Knorex, you will play a crucial role in collaborating with the sales team to support our clients. Your primary responsibilities will include identifying the needs and requirements of clients, managing their expectations, assisting them in understanding the Knorex XPO platform, and ensuring timely campaign delivery through effective coordination with operational and technical teams. Additionally, you'll provide feedback to clients on campaign performance and new strategies, which makes your role pivotal in driving customer satisfaction and success.