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Part-Time Store Merchandising Associate

About the Role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

  • Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner

  • Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience

  • Engage customers by greeting them and offering assistance with products and services

  • Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner

  • Prevent loss by following all product protection standards

  • Support and partner with other associates on merchandising incoming product

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience



Pay Starts At: $13.00
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Average salary estimate

$27120 / YEARLY (est.)
min
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$27120K
$27120K

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What You Should Know About Part-Time Store Merchandising Associate, Kohl's

Join our team at Kohl’s as a Part-Time Store Merchandising Associate in Beckley, West Virginia! In this exciting role, you will be at the forefront of creating an inviting shopping experience for our guests. Your main responsibilities will include executing store merchandising standards while adhering to visual guidelines, ensuring products look their best and are presented accurately. You will engage directly with customers by greeting them and providing assistance with their needs, which is crucial in building a rapport and enhancing their shopping experience. As you restock and remerchandise based on sales trends and seasonal changes, your keen eye for detail and organizational skills will shine through. You’ll also carry out essential pricing tasks, ensuring everything is up to date and handled timely. Your role will help prevent loss and safeguard the products by following strict protection standards. Teamwork is vital, and you will partner with fellow associates to manage incoming products efficiently. At Kohl’s, we value integrity, honesty, and a positive customer-centric mindset, all while meeting productivity goals. We celebrate a diverse and inclusive culture where your contributions make a difference. All you need is to be 16 or older, possess great communication skills, and have a willingness to learn. Join us, and together let’s drive success through excellent customer service and a well-maintained sales floor!

Frequently Asked Questions (FAQs) for Part-Time Store Merchandising Associate Role at Kohl's
What are the responsibilities of a Part-Time Store Merchandising Associate at Kohl’s?

As a Part-Time Store Merchandising Associate at Kohl's, your responsibilities will include executing merchandising standards, engaging customers in a friendly manner, managing pricing activities, and ensuring the sales floor is well-stocked and visually appealing. You will also collaborate with other associates to efficiently handle incoming products and support overall store operations, contributing to a positive shopping experience.

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What skills are required for the Part-Time Store Merchandising Associate position at Kohl's?

To succeed as a Part-Time Store Merchandising Associate at Kohl's, you need excellent customer service skills, effective verbal and written communication abilities, and a strong attention to detail. While no prior retail experience is necessary, a flexible schedule including days, nights, weekends, and holidays will be advantageous, as will any previous experience in a client-facing role.

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Is retail experience necessary for the Part-Time Store Merchandising Associate role at Kohl’s?

No, prior retail experience is not required to apply for the Part-Time Store Merchandising Associate position at Kohl's. The role is designed for individuals who are eager to learn and possess a customer-centric mindset, making it a great opportunity for those entering the retail field.

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What is the pay for a Part-Time Store Merchandising Associate at Kohl's?

The starting pay for a Part-Time Store Merchandising Associate at Kohl's is $13.00 per hour. Along with competitive pay, you will also have the chance to grow your skills in a positive team environment while delivering great customer service.

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What is the work schedule like for a Part-Time Store Merchandising Associate at Kohl’s?

A Part-Time Store Merchandising Associate at Kohl's will have a flexible work schedule, which can include days, nights, weekends, and holidays. This flexibility allows you to balance your work commitments with other aspects of your life while contributing to a dynamic team environment.

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Common Interview Questions for Part-Time Store Merchandising Associate
Can you describe your approach to providing excellent customer service as a Part-Time Store Merchandising Associate?

To provide excellent customer service as a Part-Time Store Merchandising Associate, I believe in actively engaging with customers, greeting them warmly, and offering assistance based on their needs. I make an effort to listen to their preferences and ensure they leave satisfied, turning their shopping experience into something memorable.

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How would you manage your time effectively during busy periods in the store?

Effective time management during busy periods involves prioritizing tasks like restocking and customer assistance. I would create a checklist of essential tasks and stay organized, keeping an eye on both customer needs and inventory replenishment, ensuring everything runs smoothly.

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What do you think is the most important aspect of merchandising?

The most important aspect of merchandising is presentation. Creating a visually appealing floor that draws customers in is key. I would ensure products are well-organized, correctly priced, and that seasonal changes are executed quickly, allowing the store to remain fresh and inviting at all times.

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How do you handle working as part of a team at Kohl’s?

Teamwork is essential in a retail environment. I strive to communicate openly with teammates, offering support and sharing responsibilities. I understand the importance of collaboration, especially in tasks like restocking and maintaining merchandising standards, ensuring everyone feels valued and engaged.

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What would you do if a customer expressed dissatisfaction with a product?

If a customer expressed dissatisfaction, I would first listen to their concerns without interrupting, showing empathy and understanding. Then, I would offer solutions, such as a replacement or a return, while making sure they feel heard and valued throughout the process.

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How do you prioritize tasks when you have multiple responsibilities?

When faced with multiple responsibilities, I prioritize based on urgency and impact. For instance, I would address immediate customer needs first before tackling merchandising tasks, making sure to keep the sales floor both organized and welcoming.

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Can you give an example of a time you went above and beyond for a customer?

While I don’t have retail experience, I recall an instance where I helped a friend find the perfect gift by actively understanding their preferences and suggesting options they hadn’t considered. This taught me that personal connections and attentive service can significantly enhance customer experiences.

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What safety protocols would you adhere to as a Part-Time Store Merchandising Associate?

As a Part-Time Store Merchandising Associate, I would strictly adhere to company safety policies by following proper lifting techniques, ensuring clear pathways, and immediately reporting any hazards. Maintaining a safe environment not only protects customers but also fosters a positive workplace.

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How do you approach receiving feedback from supervisors and managers?

I view feedback as an opportunity for growth. I always welcome constructive feedback, as it helps me identify areas for improvement. I would take notes during discussions and formulate action plans to apply the guidance effectively.

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What do you understand about Kohl’s values and how would you embody them in your role?

I understand that Kohl’s values integrity, teamwork, and customer focus. I would embody these values by treating colleagues and customers with respect, working collaboratively towards store goals, and always putting the customer’s experience at the forefront of my approach.

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At Kohl's, our purpose is to inspire and empower families to lead fulfilled lives. Rewarding customers is at the core of this purpose. For years, we have rewarded customers with great brands, incredible savings and an unmatched customer experienc...

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Part-time, on-site
DATE POSTED
March 29, 2025

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