Mobile Director of Nursing Services (DON)

As the Mobile Director of Nursing Services at Legacy Health Services, your core responsibilities include supporting the CNO and nursing leadership, leading special projects across facilities, ensuring compliance with regulations, and maintaining high-quality care standards for residents. You’ll also facilitate communication between residents, families, and staff, while actively participating in leadership decisions and providing on-call support.

To qualify for the Mobile Director of Nursing Services role at Legacy Health Services, candidates must possess a valid and unencumbered Ohio RN license, a minimum of three years of clinical experience in long-term care, and prior DON or ADON experience is preferred. Additionally, strong interpersonal communication and organizational skills are essential.

At Legacy Health Services, you can expect a supportive and collaborative work environment where you will engage with a passionate team. The focus is on providing compassionate, high-quality care for our residents while maintaining strong communication with families and staff. The family-owned nature of the company strengthens its community feel and dedication to employee satisfaction.

Mobile Directors of Nursing Services at Legacy Health Services enjoy a comprehensive benefits package that includes health, dental, vision, disability, and life insurance, along with career advancement opportunities. Additionally, employees benefit from a 401(k) plan with company matching, tuition reimbursement, and a supportive, family-oriented atmosphere.

Legacy Health Services ensures quality care under the Mobile Director of Nursing Services by fostering collaboration between nursing staff, medical professionals, and facility leadership. The DON plays a crucial role in guiding quality assurance processes, overseeing compliance with regulations, and actively participating in resident care discussions to meet their unique needs.

When managing conflicting priorities, it's essential to first assess each task's urgency and impact on resident care. Develop a clear action plan, communicate effectively with your team, and delegate responsibilities where possible. Show how your organizational skills and experience allow you to successfully navigate these challenges.

In my previous roles within long-term care, I have developed strong clinical skills and deep knowledge of the regulations that govern nursing services. I emphasize the importance of individualized resident care and can provide specific examples of how I've improved care quality through teamwork, training, and adhering to best practices.

I prioritize ongoing training and development, regularly reviewing nursing standards and protocols with staff. By fostering an open environment, I encourage staff to discuss challenges they encounter and work together to find solutions, ensuring everyone feels empowered to uphold high care standards.

Improving staff retention requires creating a positive workplace culture. I focus on recognizing individual contributions, offering professional development opportunities, and actively soliciting feedback from staff. Building strong rapport within the team is crucial for fostering loyalty and reducing turnover.

I believe in addressing concerns promptly and empathetically. First, I would listen carefully to the family member's concerns without interruption, acknowledging their feelings. Then, I would provide clear and factual responses, outlining the actions taken to resolve the issue and reassuring them about the quality of care their family member is receiving.

Effective communication is critical in any nursing leadership role. I strive to maintain open lines of communication among all team members and residents' families. This includes regular meetings, feedback mechanisms, and an approachable demeanor to ensure everyone feels heard and understood.

One challenging situation involved a facility undergoing significant staffing shortages. I coordinated with our human resources team to expedite hiring processes, implemented temporary staffing solutions, and worked closely with existing staff to maintain care standards, demonstrating my ability to adapt under pressure.

I actively engage in professional development opportunities, such as attending workshops, webinars, and networking with other nursing professionals. Additionally, I subscribe to industry publications and regularly review updates from regulatory bodies to stay informed about changes and ensure compliance in our practices.

I am motivated by my commitment to enhancing the quality of care our residents receive. Every resident deserves compassionate and effective care, and as a nurse leader, I have the opportunity to influence positive outcomes, guide my team, and make meaningful changes within the healthcare system.

To develop nursing standards at Legacy Health Services, I would conduct thorough research on best practices, engage with frontline staff for their insights, and collaborate with other healthcare professionals. I believe in creating standards that are practical and achievable, while still ensuring high-quality care for our residents.