Dealership Account Manager - Houston, TX

As a Dealership Account Manager at Lendbuzz in Houston, your main responsibilities include prospecting and engaging potential dealership partners, managing and supporting existing dealer relationships, conducting market analysis to identify trends, and promoting the Lendbuzz brand through effective outreach strategies. Your role ensures that you are constantly working to enhance dealership satisfaction and drive the success of both the dealerships and Lendbuzz in the auto finance market.

To apply for the Dealership Account Manager position at Lendbuzz, you should have 3-7 years of experience in auto finance or dealership account management. Strong interpersonal and negotiation skills are essential, along with the ability to analyze market trends. It's beneficial to have experience with Salesforce, HubSpot, or other CRM tools. Excellent communication skills and a customer-first mindset will be key in this role. Bilingual proficiency in Spanish or Portuguese is a plus, but not required.

Yes, the Dealership Account Manager role at Lendbuzz in Houston includes a monthly travel stipend to support your travel needs as you engage with various dealership partners. Flexibility and mobility are crucial for effectively managing relationships and expanding our dealership network in the automotive finance sector.

As a Dealership Account Manager at Lendbuzz, you can look forward to an excellent benefits package that includes comprehensive medical, dental, and vision coverage, along with a 401(k) match. You’ll have unlimited earning potential with a competitive base salary and an uncapped commission structure. Additionally, we offer unlimited PTO, allowing you to maintain a healthy work-life balance.

The company culture at Lendbuzz is innovative, diverse, and focused on driving success within the automotive industry. As a Dealership Account Manager, you will be part of a collaborative team that values contributions and fosters an inclusive environment. We celebrate achievements and encourage a proactive approach to problem-solving, making it a great place for professionals looking to impact the auto finance landscape positively.

In responding to this question, highlight your previous roles in auto finance, focusing on specific achievements such as increasing market share or building successful partnerships with dealerships. Use metrics where possible, such as 'I successfully managed accounts that generated over a million dollars in revenue' to demonstrate your effectiveness.

Share your relationship-building strategy, like understanding dealership needs through active listening, regular follow-ups, and being readily available for support. Illustrate this with an example where your proactive efforts led to improved dealer satisfaction or sales.

Provide a specific example of a market trend you recognized and how you adapted your approach accordingly. This can include data analysis, competitor insights, or customer feedback that led to a successful initiative or campaign.

Discuss key negotiation strategies you use, such as establishing mutual goals, knowing your bottom line, and building win-win scenarios. Highlight any successful outcomes from past negotiations with how they benefitted both parties.

Explain your conflict resolution approach, emphasizing active listening, empathy, and seeking common ground. Share a real-life example where you successfully resolved a disagreement, ensuring a positive outcome.

Mention relevant CRM tools like Salesforce or HubSpot and explain how you utilize them to track interactions, manage follow-ups, and analyze customer data. Describe the impact these tools have on improving your efficiency and effectiveness.

Discuss key factors you analyze, such as competitor activity, customer preferences, economic indicators, and technological advances. Provide an example of how this analysis led to strategic decisions in a previous role.

Share your passion for the automotive industry, relation-building, and achieving results. Discuss how the opportunity to help dealerships thrive and contribute to your company's success drives you to excel in your role.

Explain your time management strategies, such as using prioritization techniques or productivity tools. Provide an example where your prioritization resulted in meeting deadlines and achieving goals during a busy period.

Discuss your methods for staying informed about industry changes, such as attending trade conferences, subscribing to relevant publications, following industry leaders on social media, or participating in professional groups. Provide specific examples of how this knowledge has benefited your career.