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Associate Director Consumer Marketing

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

 The Pharmaceutical Consumer Marketing Manager is responsible for accelerating reach of Lilly medicines to patients, faster by developing and executing innovative marketing strategies. This role requires a deep understanding of consumer behaviour, market dynamics, and the ability to leverage data analytics to inform decision-making.

This role will lead the efforts to expand consumer marketing capabilities- identifying, leading, and building industry-leading consumer capabilities and skills.

Key Responsibilities:

  • Develop and implement comprehensive consumer-directed marketing plans in close partnership with local brand teams and global colleagues that align with the business' strategic objectives.
  • Execute with excellence across priority consumer initiatives.
  • Develop and deliver consumer campaigns that lead to customer satisfaction/trust and seek business opportunities
  • Lead a growing consumer team over time, as well as cross-functional teams to ensure successful product launches, brand building, and consumer engagement initiatives.
  • Utilize market research and consumer insights to identify opportunities for growth and differentiation.
  • Collaborate with brand team, communications, medical affairs, and market access teams to optimize product positioning and messaging.
  • Manage consumer marketing budgets and assess the effectiveness of consumer-directed marketing campaigns.
  • Stay abreast of industry trends and regulatory changes to adapt marketing strategies accordingly.

Qualifications:

  • Bachelor's degree in Marketing, Business Administration, or related field
  • 5+ years of experience in consumer marketing, preferably from a consumer product good, tech or financial industry (non-pharma)
  • Proven experience in consumer marketing within the Canadian regulated environment; ability to understand customer insights and pull through creative that is culturally relevant, engaging and meets country regulations.
  • Delivered PESO campaigns (paid, earned, shared, owned) in action collaborating closely with communications and media teams to drive activation.
  • Strong analytical skills and experience with data-driven marketing decision-making; Strong data and analytical skillset; understands leading and lagging metrics across Seek, Start and Stay
  • Excellent communication and leadership skills (particularly in cross functional collaboration, decision making and leading without authority); Experience in organizational change management and to influence senior leaders for key strategic decisions.
  • Ability to work collaboratively in a fast-paced and dynamic environment.

Location: 
This is a hybrid role – onsite presence at our Toronto office will be determined with your manager based on business needs.  

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

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What You Should Know About Associate Director Consumer Marketing, Lilly

At Lilly, we're on a mission to unite caring with discovery, ultimately improving lives around the globe. As the Associate Director of Consumer Marketing, based in Ontario, Canada, you'll play a pivotal role in accelerating the reach of our life-changing medicines to those who need them most. This involves crafting and executing innovative marketing strategies that resonate with consumers. You’ll be diving into market dynamics and employing data analytics to guide your decisions, which is essential for driving our consumer marketing initiatives. A key part of your journey will be developing comprehensive, consumer-focused marketing plans alongside local brand teams and our global colleagues. You’ll lead a team, championing product launches and brand-building campaigns while ensuring customer satisfaction stays at the forefront. Your expertise in understanding consumer behavior will help identify growth opportunities that differentiate Lilly in the marketplace. This hybrid role allows for flexibility and engagement with your team in our Toronto office. If you’re passionate about making a meaningful impact through strategic marketing and collaboration, we’d love to have you join us at Lilly.

Frequently Asked Questions (FAQs) for Associate Director Consumer Marketing Role at Lilly
What are the key responsibilities of the Associate Director Consumer Marketing at Lilly?

The Associate Director of Consumer Marketing at Lilly is focused on developing and implementing consumer-directed marketing plans in collaboration with brand teams. This role involves executing priority consumer initiatives, leading a consumer marketing team, utilizing market research for growth opportunities, and managing marketing budgets to evaluate effectiveness.

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What qualifications do you need for the Associate Director Consumer Marketing position at Lilly?

To qualify for the Associate Director Consumer Marketing role at Lilly, candidates should hold a Bachelor's degree in Marketing or a related field and have at least 5 years of experience in consumer marketing, ideally within the consumer goods, tech, or financial sectors. Proven expertise in consumer marketing in a regulated environment and strong analytical skills are essential.

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How does the role of Associate Director Consumer Marketing contribute to Lilly's mission?

The Associate Director Consumer Marketing plays a crucial role in aligning Lilly’s marketing strategies with the company’s mission to improve lives. By developing innovative marketing plans and understanding consumer insights, this position ensures that more people can access our impactful medicines efficiently and effectively.

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What type of marketing strategies will the Associate Director focus on at Lilly?

The Associate Director will focus on comprehensive, consumer-directed marketing strategies that leverage PESO (paid, earned, shared, owned) campaigns. They will work closely with communications and media teams to drive effective consumer engagement, ensuring marketing efforts align with business objectives.

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What makes the Associate Director Consumer Marketing role at Lilly unique?

This role stands out due to its emphasis on consumer insights and data-driven decision-making within a reputable healthcare company. The position not only allows for creative marketing execution but also cultivates a collaborative environment, making it an extraordinary opportunity for a passionate marketing professional.

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Common Interview Questions for Associate Director Consumer Marketing
Can you describe your experience with consumer marketing strategies in regulated environments?

When answering this question, highlight your specific experiences in consumer marketing, particularly in regulated industries. Discuss strategies you've developed that comply with industry standards while still being effective in reaching the target audience, and be sure to showcase your ability to make data-driven decisions.

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How do you prioritize and manage your marketing initiatives as Associate Director?

It's essential to demonstrate your organizational skills and strategic mindset. Discuss your approach to evaluating marketing initiatives, including how you align them with business objectives, assess resource needs, and track performance metrics to ensure successful outcomes.

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What methods do you use to analyze consumer insights?

Explaining the tools and techniques you utilize to gather and interpret consumer insights is crucial. Talk about how you leverage market research, analytics software, and direct consumer feedback to inform your marketing strategies and campaigns.

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Can you provide an example of a successful consumer marketing campaign you led?

Be prepared to share a detailed case study of a campaign you oversaw, outlining the objectives, challenges faced, and ultimate results. This will showcase your strategic thinking and ability to execute effectively while drawing valuable insights from the experience.

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How do you ensure cross-functional collaboration in your marketing efforts?

Highlight your communication skills and team management strategies. Discuss how you foster relationships across departments, align goals, and ensure that everyone involved is informed and engaged in the marketing process.

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Describe your experience with budgeting for marketing campaigns.

Talk about your experience managing marketing budgets, including setting financial goals, tracking expenses, and analyzing ROI on campaigns. Sharing specific examples will strengthen your response and demonstrate your financial acumen.

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How do you adapt marketing strategies based on regulatory changes?

Emphasize your understanding of industry regulations and how you proactively adjust marketing strategies in response to changes. Discuss your approach to staying informed about regulations and ensure compliance without compromising creativity.

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What role does data analytics play in your marketing decision-making?

Illustrate your data-savvy approach by discussing how data analytics inform every aspect of your marketing strategies— from market segmentation to campaign adjustments. Mention specific tools you've used to evaluate data and make impactful decisions.

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How would you lead a growing consumer marketing team?

Discuss your leadership philosophy and how you inspire and mentor team members. Share examples of how you've developed team capabilities and cultivated a culture of collaboration and high performance.

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What is your understanding of consumer marketing within the Canadian market?

Demonstrating local market knowledge is important. Discuss your insights into Canadian consumer behavior, market trends, and how to craft culturally relevant campaigns that resonate with the audience while adhering to regulatory standards.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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