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Lead Process Technician - Packaging

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. #WeAreLilly

Organization Overview:

The Lead Process Technician – Packaging is responsible for leadership, daily operations, development of operators, ensuring compliance with all policies, procedures, and ensuring resources are scheduled accordingly per the daily production plan.

Responsibilities:

  • Support Site Leadership to build a diverse and capable site organization by delivering area operational procedures, quality processes and controls for the Packaging area.

  • Provide leadership on manufacturing floor ensuring high level of safety, quality, and productivity to maintain reliable supply of products to patients.

  • Technical leader: Key resource for troubleshooting and functions as the primary point of contact for issue escalation on the shop floor.

  • Responsible for administering technical training and ensuring all operators are trained to perform tasks.

  • Assist Supervisor in development and performance evaluations of shift operators.

  • Key liaison between operations and support functions. 

  • Operate the equipment and lead the shift operations as required to meet production schedule.

  • Assists in checking execution documentation (PMX, SAP, Cleaning Logs)

  • Drives key departmental objectives including improving safety performance, reducing deviations, improving productivity, and training compliance.

  • Acts as back-up in Shift Supervisor absence.

Basic Qualifications/Requirements:

  • High School Diploma or GED

  • Basic computer skills (desktop software) are required.

  • Previous experience in operations or directly supporting a pharmaceutical manufacturing operation.

Additional Skills/Preferences

  • Previous experience with highly automated equipment

  • Previous experience with Manufacturing Execution Systems and electronic batch release. 

  • Demonstrated leadership skills

  • Ability to effectively communicate (written and verbal)

  • Flexibility and problem-solving skills

  • Must Pass a “fitness for duty” physical exam

  • Ability to work 12-hour days on rotating shift

  • Ability to work overtime as required

  • Ability to travel up to 20% during Asset Delivery and < 5% after startup

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$25.60 - $42.67

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Average salary estimate

$34133.5 / YEARLY (est.)
min
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$25600K
$42667K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Process Technician - Packaging, Lilly

At Lilly, we're all about making life better for people around the world, and as a Lead Process Technician - Packaging, you play a crucial role in that mission. This position, based in Research Triangle Park, NC, is perfect for someone who loves leading operations and developing their team while ensuring that our packaging processes run safely and efficiently. You’ll be the technical guru on the manufacturing floor, tackling challenges head-on and being the go-to person for troubleshooting. You'll also support our site leadership by implementing operational procedures and quality controls that are essential for delivering reliable products to our patients. Training is key in your role, as you’ll have the responsibility of onboarding and skill-growing our operators to ensure they meet the demands of their tasks. Moreover, working closely with the supervisor, you'll manage the performance evaluations and establish a vibrant and capable team culture. Lilly is not just a workplace; it’s a community that values every individual’s contribution. Here, you not only lead a team but also contribute to developing life-changing medicines. If you are determined, possess leadership skills, and are ready to make an impact in the pharmaceutical industry while ensuring safety, quality, and productivity, we would love to hear from you.

Frequently Asked Questions (FAQs) for Lead Process Technician - Packaging Role at Lilly
What are the main responsibilities of the Lead Process Technician - Packaging at Lilly?

The Lead Process Technician - Packaging at Lilly is responsible for overseeing daily operations on the manufacturing floor, ensuring compliance with safety protocols and quality processes, and developing operators within the packaging area. This role includes troubleshooting, training staff, and managing performance evaluations to maintain a high level of productivity in the office.

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What qualifications do I need to apply for the Lead Process Technician - Packaging position at Lilly?

To apply for the Lead Process Technician - Packaging position at Lilly, you need a High School Diploma or GED, along with basic computer skills. Previous experience in pharmaceutical manufacturing operations is highly preferred, particularly with automated equipment, and additional experience with Manufacturing Execution Systems is considered a plus.

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How does Lilly foster a supportive environment for its employees in the Lead Process Technician role?

At Lilly, we believe in putting people first. Our Lead Process Technician - Packaging role not only offers a chance to be part of life-changing medicine creation but also includes being part of a comprehensive support network. We have Employee Resource Groups that cater to various communities, ensuring everyone has a voice and support in their workplace.

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What skills are vital for a successful Lead Process Technician - Packaging at Lilly?

A successful Lead Process Technician - Packaging at Lilly should possess strong leadership skills, effective communication abilities, problem-solving capacity, and flexibility. The role requires an individual who can manage daily operations while also being a technical resource and training guide for other employees in the packaging area.

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What does the work environment look like for a Lead Process Technician - Packaging at Lilly?

The work environment for a Lead Process Technician - Packaging at Lilly is dynamic, with a focus on teamwork and safety. You will work in a state-of-the-art facility alongside innovative professionals in the pharmaceutical industry, maintaining high standards of quality while leading shifts and coordinating production schedules.

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Common Interview Questions for Lead Process Technician - Packaging
Can you describe your experience with pharmaceutical manufacturing processes?

When answering this question, highlight specific experiences where you've been involved in manufacturing, particularly in packaging. Be sure to discuss any processes you've directly overseen or improvements you've implemented, showcasing your understanding of compliance and quality standards.

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How do you handle conflicts among team members in a manufacturing setting?

Discuss your approach to conflict resolution using examples. Demonstrate how you’ve effectively mediated situations to maintain a positive work environment while ensuring productivity is not compromised.

Join Rise to see the full answer
What do you consider to be the most critical safety practices in a packaging environment?

Share your insights on safety practices you've learned in past roles. Emphasize the importance of adhering to safety protocols and training, as well as your commitment to maintaining a safe workspace for all employees.

Join Rise to see the full answer
Can you give an example of how you successfully trained a team member?

Provide a detailed account of a specific training experience where you were able to effectively guide a team member toward successfully performing their job. Share the methods you used to ensure comprehension and skill acquisition.

Join Rise to see the full answer
What strategies do you use to ensure quality control in packaging operations?

Discuss the strategies you’ve employed in previous positions, such as regular audits and checks, employee training on quality standards, and using data to continuously improve processes and address any issues proactively.

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How do you prioritize tasks in a high-pressure environment?

Explain your methods for task prioritization, such as assessing urgency and importance. Providing an example where you efficiently managed multiple demands can show your organizational skills and ability to work under pressure.

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What software or systems are you familiar with in a manufacturing context?

Mention any specific software or systems you've used in past roles, especially focusing on Manufacturing Execution Systems, SAP, or similar tools that are relevant to a Lead Process Technician role at Lilly.

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Describe a time when you had to improve a process. What was your approach?

Talk about a specific process improvement you identified and implemented. Discuss how you assessed the current process, the steps you took to implement a change, and the positive outcomes of those changes.

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What are your methods for maintaining team motivation on the manufacturing floor?

Share techniques you’ve used to keep team morale high, such as instilling a sense of teamwork and providing recognition for achievements. Emphasize the value of positive reinforcement in promoting productivity.

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How do you ensure compliance with industry regulations in your role?

Explain how you stay informed about industry regulations and standards. Discuss your strategies for ensuring compliance, including training, regular documentation checks, and adherence to operational procedures.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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