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Seasonal Retail Sales Associate - job 2 of 2

What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate, this means:
• Being friendly and professional, and responding quickly to customer and associate needs.
• Ensuring merchandise is stocked and presented appropriately for customers.
• Engaging in safe work practices and encouraging others to do the same.

The Seasonal Associate includes one of the following positions Assembler, Receiver/Stocker, Customer Service Associate (CSA) - Sales Floor, CSA Loader, CSA Front End, typically in a temporary capacity.  All employees support Lowe’s mission by providing excellent customer service through greeting customers, responding to customer inquiries, and assisting them in locating, selecting, demonstrating, preparing, or loading merchandise. Additionally, each role has specific key responsibilities that contribute to Lowe‘s mission to provide quality service and the right products, for example: assembling merchandise (Assembler), distributing and stocking merchandise (Receiver/Stocker), loading merchandise for customers (CSA Loader), assisting with shopping needs (CSA Sales Floor), and processing sales and returns (CSA Front End). This is not an exhaustive list of duties, and Seasonal Associates may be asked to help with other duties as needed. Individuals applying for Seasonal Associate may be considered for any one of these roles, depending on hiring needs.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For
• Hourly Seasonal: Generally scheduled 10 to 40 hours; more hours may be required based on the needs of the store.
• Requires morning, afternoon, and evening availability any day of the week, except Receiver/Stocker which requires late evening, night-time, and early morning availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. (Except CSA Front End)
• Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. (Only CSA Front End)

What You Need To Succeed
Minimum Qualifications
• Assembler & Receiver/Stocker – Ability to read, write, and perform basic arithmetic (addition, subtraction).
• CSAs (Loader, Front-End, and Sales Floor) – 6 months of experience using a computer, including: inputting, accessing, modifying, or outputting information AND 6 months of experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications
• Assembler & Receiver/Stocker – 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
• CSAs (Loader, Front-End, and Sales Floor) – 6 months of retail experience, performing tasks such as: identifying and selling products based on customer needs; explaining warranties, product features, and benefits; assisting customers in locating products; building customer relationships; identifying and resolving customer issues; zone recovery; and housekeeping.

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.


Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Seasonal Retail Sales Associate, Lowes

Join Lowe's in Orem, Utah as a Seasonal Retail Sales Associate and be part of a team that thrives on outstanding customer service! In this role, you’ll get to engage with customers in a friendly and professional manner while helping them find the products they need. Your day-to-day responsibilities will vary depending on your specific position, whether you're assembling merchandise, stocking shelves as a Receiver/Stocker, or assisting customers right on the sales floor as a Customer Service Associate. We believe in maintaining a store that is clean, safe, and well-stocked, and as part of the Lowe's family, you’ll ensure that our customers have a fantastic shopping experience. You will be expected to respond to customer inquiries, load purchases for customers, and manage the checkout process efficiently. While we are looking for team players who can perform physically demanding tasks sometimes, we also prioritize safety and encourage our associates to do the same. Your role will typically require varied hours, so flexibility is key. Our mission is to provide excellent service, and with your help, we can make Lowe's a favorite shopping destination for our customers. If you're ready to make an impact this season, we can’t wait to see what you’ll bring to our dynamic team!

Frequently Asked Questions (FAQs) for Seasonal Retail Sales Associate Role at Lowes
What are the responsibilities of a Seasonal Retail Sales Associate at Lowe's?

As a Seasonal Retail Sales Associate at Lowe's, your primary responsibilities include engaging with customers, ensuring merchandise is stocked and presented properly, and providing exceptional customer service. Depending on your assigned role, you may also assist with assembling products, processing sales, or managing merchandise loading.

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What qualifications do I need to become a Seasonal Retail Sales Associate at Lowe's?

To qualify for the Seasonal Retail Sales Associate position at Lowe's, you typically need the ability to read, write, and perform basic arithmetic. For Customer Service Associates, prior retail experience and computer proficiency are essential. Some roles may require experience with specific equipment or tools, like forklifts.

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What is the typical work schedule for a Seasonal Retail Sales Associate at Lowe's in Orem?

As a Seasonal Retail Sales Associate at Lowe's in Orem, you will generally work between 10 to 40 hours a week, with the need for flexibility during busy times. Duties may require morning, afternoon, or evening shifts, including weekends.

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How can I succeed as a Seasonal Retail Sales Associate at Lowe's?

To succeed as a Seasonal Retail Sales Associate at Lowe's, focus on providing outstanding customer service, be proactive in assisting customers, and maintain a positive attitude. Familiarize yourself with store policies and inventory to better assist customers with their needs.

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Is prior retail experience necessary for the Seasonal Retail Sales Associate role at Lowe's?

While not always required, prior retail experience is preferred for certain roles like the Customer Service Associate positions. Experience in sales, customer interaction, and merchandise handling can significantly enhance your application for the Seasonal Retail Sales Associate position.

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Common Interview Questions for Seasonal Retail Sales Associate
Can you describe your experience with customer service?

When discussing your customer service experience, highlight specific examples where you effectively addressed customer needs, resolved issues, or provided assistance. Showcase how your actions contributed to a positive shopping experience.

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How do you manage multiple tasks in a busy environment?

Demonstrate your ability to prioritize responsibilities by providing an example of a busy work scenario. Explain your approach to staying organized and ensuring all tasks are completed effectively.

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What would you do if a customer is not satisfied with a product?

Explain your approach to handling unhappy customers, emphasizing active listening, empathy, and your ability to provide solutions or escalate issues to a supervisor if necessary.

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How familiar are you with operating retail equipment?

Be honest about your experience with retail equipment like cash registers or scanning devices. If you don’t have direct experience, mention your willingness to learn and any related skills you possess.

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Why do you want to work for Lowe's as a Seasonal Retail Sales Associate?

Express your enthusiasm for Lowe's and mention specific aspects of the company that resonate with you, such as their commitment to customer service or the importance of teamwork in providing an enjoyable shopping experience.

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How do you ensure safety in the workplace?

Discuss the importance of following safety protocols and practices you’ve adhered to in previous roles, such as proper handling of merchandise or reporting hazardous conditions.

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Can you give an example of a time you went above and beyond for a customer?

Share a specific example that illustrates your commitment to excellent customer service. Detail what actions you took and the positive results that followed.

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What do you know about Lowe's values?

Research Lowe's values and mention key points, focusing on their dedication to customer satisfaction, team collaboration, and community involvement. Relate how these values align with your own.

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How do you handle working with a team?

Demonstrate your teamwork skills by mentioning past experiences where you collaborated successfully with others to achieve goals or improve customer service.

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What are your availability and flexibility for this position?

Discuss your availability to meet the demands of the Seasonal Retail Sales Associate role, emphasizing your readiness to work a varied schedule that includes evenings and weekends.

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Part-time, on-site
DATE POSTED
March 29, 2025

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